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 Building your business -
Part II
Trust, stepping into the 21st century, and arming yourself with knowledge
by John C. Cox, first vice president, NTCA
In part I of this article (TileLetter, November 2007) I said trust was a key component in building your business. I was talking about your customers, suppliers, vendors, etc. trusting you and seeing you follow through on your word. Read More
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 Total Solutions: meeting and greeting
by Lesley Goddin
Among the activities at Total Solutions were the Tabletop Event and Sponsors Reception, which took place for three hours Thursday evening, and for two hours Friday morning, in conjunction with a continental breakfast. Read More
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 Going green: our industry’s next challenge
NTCA joins USGBC to promote tile, educate contractors on LEED
by Bart Bettiga
So how does the ceramic tile industry fit into this equation? At first glance one would say very nicely. After all, ceramic tile has a long lifecycle expectation and offers high performance characteristics in relation to indoor environmental quality. Read More
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 Top Tools: contractor favorites
by Lesley Goddin
Let’s face it – without the right tools, installing tile is tough and inefficient. In Point Up: Points to Ponder for the Tile Contractor, published by NTCA, point #24 advises, “Stay on the cutting edge of new tools, products, and methods.” This is closely related to the old “saw” (pardon the pun), #23: “Buy quality tools.” Read More
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 Cersaie 2007 sets new attendance record
Trends are black and white with red all over; with textile, skin and industrial influences
by John Moore, special correspondent to TileLette
Cersaie, the largest trade show in the world for ceramic tiles and bathroom furnishings, celebrated its 25th anniversary this year, breaking previous attendance records. The show drew 91, 935 visitors, a 1.1 percent increase over 2006 and the highest number since the show became a five-day event. Foreign attendance increased to 29.5 percent, the highest figure for a tradeshow in Bologna. Read More
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 Over 100 years of success
for Fischer Tile:
Paying attention to details is key
by Lesley Goddin
TileLetter editor Lesley Goddin spoke with Fischer Tile & Marble president Jay Fischer concerning his family’s rise to prominence with the 101-year old tile contracting dynasty it established in Northern California. Following are some highlights from that conversation. Read More
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 The TileLetter interview: five minutes with Frank Canto
After many years in the tile industry working with his father and then with Craig Tile in Tampa, our esteemed association president Frank Canto has begun a new venture in his life: his own tile contracting business. TileLetter took a few minutes (though Frank joked that it seemed like a lifetime) to talk with Frank about his new business and to introduce this new venture to all of you, with the association’s support and congratulations. Read More
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 Profit Planning Survey
A $1000 value – free with membership
by Lesley Goddin
Following is the first in a series of testimonials by contractors who have participated in the Profit Planning Survey. NTCA offers this invaluable service for evaluating the strengths of your business and fine-tuning your practices to make you more profitable. And each contractor who participates adds to the body of knowledge that allows a more accurate benchmark for NTCA members as a whole. Read More
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