CoolSprings Galleria: wide array of LATICRETE products and Tennessee-sourced tile make massive fast-track mall installation a success

CBL Properties, owners of the CoolSprings Galleria shopping mall, a massive complex located in Franklin, Tenn., were planning to renovate the 1.1 million . sq. (102,193 sq. m.) facility, which houses a total of 165 tenants. Areas to be remodeled included a 500-seat Oasis Court, path- ways and bathrooms encompassing more than 147,000 sq. . (13,656 sq. m.) of space.

The project was a two-level mall renovation highlighted by a full demolition of both upper and lower levels, all receiving new tile. The project used two different subcontractors – both NTCA Five Star Contractors – David Allen Company (DAC) for level two and Profast Commercial Flooring on level one.

Challenge

So what was the project’s main dilemma? How to get the job done in a fast and comprehensive fashion without interfering with the mall’s huge amount of foot traffic, a.k.a., thousands of daily shoppers. The solution was a plan to do the bulk of work at night, using highly skilled teams of installers and craftspeople to bring the ambitious project to completion.

“The unique challenge for the CoolSprings Galleria project was how quickly the work that was taking place throughout the night had to be turned around for typical mall use,” noted Mark Brooks, technical services manager, LATICRETE INTERNATIONAL.

The CoolSprings Galleria project was a two-level mall renova on high- lighted by a full demolition of both upper and lower levels, all receiving new tile.

“CoolSprings Galleria has many dedicated mall walkers and, in order to accommodate them,” he explained, “the mall opens its doors at 6:30 a.m. This means an extremely short timeline to complete work during the night.”

Harold Waid, division manager, Mid-South region for DAC, agreed with Brooks, no ng that while there were many challenges during the project, the main one was “installing the project a er hours in a relatively short me frame with no disrup on to the mall tenants or shoppers, with all work areas being required to be open to mall traffic the next morning.”

The Profast Commercial Flooring crew installs Shades porcelain tile from Crossville over FRACTURE BAN crack isolation membrane from LATICRETE

To accomplish this, he recalled, all tile and setting materials were brought in from an outside storage area each night. “We would prep the floor area and install crack isolation membrane, perform the layout and install tile using a rapid-set thin-set, clean the installed tile and work area, prep the edge of the installed tile with transition strips, and remove any tile over material back to the storage area.”

Kevin Killian, president of Profast Commercial Flooring, said that on-site project manager Jimmy Roue and head superintendent Tyler Lekki were con dent that the company’s experience and expertise would allow them to “ finish the installation ahead of schedule.” Working with LATICRETE made the process run smoothly. “The LATICRETE materials were always delivered on me and were very easy to work with,” he said. “The LATICRETE support team checked in with our field team on a regular basis to see if everything was working properly. This was a very successful project for us and I believe all par es involved – including the owner – are pleased with the finished product.”

Crossville, Inc., supplied its Shades porcelain tile in honed Frost, unpolished Mist, Ash and Thunder, in 6” X 24” (150 mm x 600mm) and 12” X 24” (300 mm x 600 mm) formats, as well as its Laminam by Crossville porcelain tile wall panels.

The project had to be installed after hours in a relatively short time frame with no disruption to the mall tenants or shoppers.

 

 

 

 

 

 

 

 

 

 

 

 

A LATICRETE Solution

In the mall and food court, LATICRETE® NXTTM Level or DRYTEK® LEVELEXTM self-leveling underlayments, NXTTM Skim skimcoat and patching compound, FRACTURE BANTM crack isola on membrane, 4-XLT Rapid or 4-XLT large-and-heavy-tile mortars, PERMACOLOR® Select high-performance, cement-based grout and LATASILTM silicone sealant were utilized. In the bathrooms, NXTTM Level or DRYTEK LEVELEX, NXT Skim, HYDRO BAN® waterproofing and crack isolation membrane, 4-XLT, SPECTRALOCK® PRO Premium Grout epoxy grout and LATASIL were used.

Crossville, Inc., another major player in the remodel, provided its Shades porcelain tile collection in honed Frost, unpolished Mist, Ash, and Thunder, in 6” X 24” (150 mm x 600 mm) and 12” X 24” (300 mm x 600 mm) formats, as well as its Laminam by Crossville porcelain tile wall panels.

To facilitate the successful installation of the Crossville porcelain tile, LATICRETE products were used across the installation. Said Brooks, “The LATICRETE products that were used on the project were all fast-setting in order to return the main mall areas back to service in a timely manner.”’

Outcome

The project, which began in April 2016, would be completed on time almost six months later on the eve of the holiday shopping season. Project designer Suzy McHenry of Omniplan gave some insight into the CoolSprings vision, noting, “In our design, we sought to express Franklin’s unique regional influences with a contemporary aesthetic that stays true to the area.

“Our design resolves authenticity with modern materials that elevate the shopping experience,” she added. “These finishes include stainless steel handrails, porcelain tile pattern from material manufactured in Tennessee, and quality stone.

“We went with a much darker floor than our client has ever used on other properties,” McHenry noted. “Rather than using a beige tone, we opted for the cool palette of the grays with a pop of white.”

For the wet walls of the bathrooms, the design team utilized Laminam by Crossville for its clean look and durability, especially for the harsh and wet conditions of a public bathroom. The remaining bathroom walls feature Crossville’s Ready to Wear in unpolished Button Up with accents of Groove Glass in the grey Rumba tone.

 

David Allen Company was another installation crew, here installing the Crossville Shades porcelain over skim-coated FRACTURE BAN crack isolation membrane.

Like McHenry, Corbett Drew, senior property manager, CBL, noted the project featured all things Tennessee. “Some may find it interesting that CBL’s headquarters, Crossville’s plant and CoolSprings Galleria are all separated by a couple hours’ drive time, making this floor bought, produced and placed in the state of Tennessee.”

As a senior property manager for the owner, Drew endeavored to involve all of the flooring system suppliers well ahead of procurement. “From design input to drawing and specification review to mock ups to instal- lation to system warranty discussions, LATICRETE had a seat at the table at every step of the project.”

As Heidi Vassalo , strategic accounts, Crossville, noted, CBL takes a very collabora ve approach to their projects “by bringing all parties to the table to review/cross analyze information being brought forth. Crossville’s technical team has been very active in working beside LATICRETE on this project.”

“This new floor was very much a product of strong team collaboration,” Drew concluded, “and LATICRETE’s sales and technical representatives were right there in the mix throughout.”

TRENDS 2017: PRESIDENT’S LETTER

Martin Howard

We are fortunate to be part of a dynamic and innovative industry, where change is normal with new products, methods and trends in design and installation. Here at David Allen Company, we have just completed several projects with 40 to 60 different tile types and numerous different color combinations. I don’t know of another finish trade that is so diverse and complex: gauged porcelain tile/panels in sizes up to 5’ x 10’ have been around long enough that most of us have some experience working with them. There has been a resurgence of handmade and extruded tiles with concave, convex and three-dimensional faces, just to name a few.

If you were at TISE West in January, you had the opportunity to see many new tile designs. While these tiles create beautiful projects and sometimes works of art when they are complete, they demand the highest levels of installation skills and management ability. Continuous training to keep crews updated on the specific installation requirements of 60 different products on a single project is challenging. It’s mes like this that a good working knowledge of industry standards and recommendations is essential. On more than one occasion recently after installing handmade tiles, the project architect rejected portions of our installation quoting the TCNA Handbook tolerances. Knowing that the TCNA Handbook standards only apply to tiles manufactured and tested to comply with ANSI A137.1 was the key to helping educate the architect that not all tiles can be judged by the same standard and installation tolerances. Following are excerpts from the TCNA Handbook that specify where standards can be applied.

Ceramic Tile Types

“Ceramic tile suitable for TCNA Handbook installation methods are those that meet the specifications outlined in ANSI A137.1 American National Standard Specifications for Ceramic Tile. ANSI A137.1 contains performance and aesthetic criteria for the five major types of ceramic tiles: porcelain, pressed floor, mosaic, quarry and glazed wall tiles.” – 2016 TCNA Handbook, pg.2

Specialty Tile

“Specialty tiles are designed to meet special physical requirements or to have special appearances characteristics. They are not required to meet all requirements of ANSI A137.1. Consult the manufacturer’s specifications. They are some mes manufactured to create an architectural effect toward the casual [sic]. These tiles vary in size, one tile from the other. Variations in plane may be expected. Larger les will usually require greater varia on in joint width. For each specialty tile being chosen, review installation guidelines supplied by manufacturer/distributor of specialty tiles and/or adhesive manufacturer. Specialty tiles include, but are not limited to, tiles made from non-ceramic materials.” – 2016 TCNA Handbook, pg.5

Keeping up with industry standards can keep you from replacing accept- able workmanship unnecessarily. If you are unsure if the tile you have been contracted to install meets ANSI A137.1 contact the manufacturer and request a Master Grade Certificate. If they can’t provide one or state that their product is not manufactured to meet this standard, you have the answer needed. This will allow you to educate your client and establish reasonable expectations for the installation.

Education is key to working more professionally and profitably. Keep on tiling!

Martin Howard, President NTCA Committee Member, ANSI A108 [email protected]

 

TRENDS: EDITOR’S LETTER: Lesley Goddin

Here we are, in the midst of a long-anticipated spring. Weather is warming, blades of grass are poking out of barren ground and COLOR is everywhere.

That’s fitting since in this issue, we are having a veritable spring explosion of color – and style. Take a look at Shelley Halbert’s story for a bloom of fresh new colors that will be influential, inspiring and blossoming forth from everything from fashion to home decor. And in fact, the Pantone Color of the Year for 2017 is GREENERY – a life-affirming color of hope, and fresh new starts.

There’s a burst of new color and design from around the globe as well – see the stories from Tile of Spain, Ceramics of Italy and Turkish Ceramics to sample the international menu of important trends that will inform our industry. And just how are tiles incorporated into residential and commercial design? Explore the A&D Q&A to see how interior designers Lisa Mende and Patricia Gaylor create magical settings through the use of tile.

Kent Klaser speaks with us about budding stone trends and directions, and suppliers of stone and tile share with us what’s selling in their necks of the woods and identify up-and-coming trends.

Peruse our product sec on for an overview of color, aesthetics and formats in tile and stone this year. We also include a setting materials sec on because a sound foundation, complemented by the proper accessories, treatments and tools, helps ensure the beautiful finishing materials look and perform splendidly for decades.

And I would be remiss to not men on a big event for NTCA – this year marks this association’s 70th Anniversary. A festive celebration is planned Thursday night, April 6, at Coverings to commemorate NTCA’s perennial influence in supporting the trade, advancing the use of tile, and partnering with other sectors of our industry in creative ways to raise tile’s visibility as a beautiful and enduring surfacing material – and to ensure that installations perform beautifully for years to come.

There is so much beauty, drama and style coming into ower this year in tile and stone – and TRENDS is just the beginning. Enjoy the issue and see these trends come to life on the Coverings show floor in Orlando April 4-7, 2017.

Coverings Industry Ambassador – TRENDS 2017

Welcome to the show!

By Alena Capra, CKD, CBD

This year, Coverings makes its return to Orlando…and April is the perfect time of year to be visiting the Sunshine State.

This Coverings, I’m excited to see all that’s in store – I’m looking forward to checking out the exhibitors’ newest products, and sharing the tile trends with my fellow design and tile industry friends. Where else can you tour miles of tile on a show floor but Coverings?! I’ve packed my comfortable shoes, and I’m excited to take on the show floor.

In addition to all of the beautiful tile and products to see, this year there are a few more fun things in store to explore while you’re at the Orange County Convention Center. The Installation and Design Showcase is back, but with a fun new twist! This year, it will be the “Tiny House Edition.” Keeping in line with the tiny house trend, this year, three top designers, and three NTCA Five Star Contractors will partner to design and build these tiny houses live at the show! Each will have a different theme, with unique and beautiful tile, donated from several different manufacturers.

Among the notable things to discover while at the show is the NASCAR experience, also new this year! See what it’s like to drive on a NASCAR track with this simulator. There’s also an opportunity to win some pretty exciting prizes!

In between all the fun events, live demonstrations, and products to see, don’t forget to sign up for some of the free CEU sessions; there are many great topics on deck this year.

Looking forward to seeing you all again this year, for another exciting Coverings show!

– Alena

President’s Letter – TRENDS 2017

Keeping up with standards

We are fortunate to be part of a dynamic and innovative industry, where change is normal with new products, methods and trends in design and installation. Here at David Allen Company, we have just completed several projects with 40 to 60 different tile types and numerous different color combinations. I don’t know of another finish trade that is so diverse and complex: gauged porcelain tile/panels in sizes up to 5’ x 10’ have been around long enough that most of us have some experience working with them. There has been a resurgence of handmade and extruded tiles with concave, convex and three-dimensional faces, just to name a few.

If you were at TISE West in January, you had the opportunity to see many new tile designs. While these tiles create beautiful projects and sometimes works of art when they are complete, they demand the highest levels of installation skills and management ability. Continuous training to keep crews updated on the specific installation requirements of 60 different products on a single project is challenging. It’s times like this that a good working knowledge of industry standards and recommendations is essential. On more than one occasion recently after installing handmade tiles, the project architect rejected portions of our installation quoting the TCNA Handbook tolerances. Knowing that the TCNA Handbook standards only apply to tiles manufactured and tested to comply with ANSI A137.1 was the key to helping educate the architect that not all tiles can be judged by the same standard and installation tolerances. Following are excerpts from the TCNA Handbook that specify where standards can be applied.

Ceramic Tile Types

“Ceramic tile suitable for TCNA Handbook installation methods are those that meet the specifications outlined in ANSI A137.1 American National Standard Specifications for Ceramic Tile. ANSI A137.1 contains performance and aesthetic criteria for the five major types of ceramic tiles: porcelain, pressed floor, mosaic, quarry and glazed wall tiles.” – 2016 TCNA Handbook, pg.2

Specialty Tile

“Specialty tiles are designed to meet special physical requirements or to have special appearances characteristics. They are not required to meet all requirements of ANSI A137.1. Consult the manufacturer’s specifications. They are sometimes manufactured to create an architectural effect toward the casual [sic].These tiles vary in size, one tile from the other. Variations in plane may be expected. Larger tiles will usually require greater variation in joint width. For each specialty tile being chosen, review installation guidelines supplied by manufacturer/distributor of specialty tiles and/or adhesive manufacturer. Specialty tiles include, but are not limited to, tiles made from nonceramic materials.” – 2016 TCNA Handbook, pg.5

Keeping up with industry standards can keep you from replacing acceptable workmanship unnecessarily. If you are unsure if the tile you have been contracted to install meets ANSI A137.1 contact the manufacturer and request a Master Grade Certificate. If they can’t provide one or state that their product is not manufactured to meet this standard, you have the answer needed. This will allow you to educate your client and establish reasonable expectations for the installation.

Education is key to working more professionally and profitably. Keep on tiling!

––––––––––

Martin Howard, President NTCA
Committee Member, ANSI A108
[email protected]

Editor’s Letter – TRENDS 2017

Here we are, in the midst of a long-anticipated spring. Weather is warming, blades of grass are poking out of barren ground and COLOR is everywhere.

That’s fitting since in this issue, we are having a veritable spring explosion of color – and style. Take a look at Shelley Halbert’s story for a bloom of fresh new colors that will be influential, inspiring and blossoming forth from everything from fashion to home decor. And in fact, the Pantone Color of the Year for 2017 is GREENERY – a life-affirming color of hope, and fresh new starts.

There’s a burst of new color and design from around the globe as well – see the stories from Tile of Spain, Ceramics of Italy and Turkish Ceramics to sample the international menu of important trends that will inform our industry. And just how are tiles incorporated into residential and commercial design? Explore the A&D Q&A to see how interior designers Lisa Mende and Patricia Gaylor create magical settings through the use of tile.

Kent Klaser speaks with us about budding stone trends and directions, and suppliers of stone and tile share with us what’s selling in their necks of the woods and identify up-and-coming trends.

Peruse our product section for an overview of color, aesthetics and formats in tile and stone this year. We also include a setting materials section because a sound foundation, complemented by the proper accessories, treatments and tools, helps ensure the beautiful finishing materials look and perform splendidly for decades.

And I would be remiss to not mention a big event for NTCA – this year marks this association’s 70th Anniversary. A festive celebration is planned Thursday night, April 6, at Coverings to commemorate NTCA’s perennial influence in supporting the trade, advancing the use of tile, and partnering with other sectors of our industry in creative ways to raise tile’s visibility as a beautiful and enduring surfacing material – and to ensure that installations perform beautifully for years to come.

There is so much beauty, drama and style coming into flower this year in tile and stone – and TRENDS is just the beginning. Enjoy the issue and see these trends come to life on the Coverings show floor in Orlando April 4-7, 2017.

God bless,
Lesley
[email protected]