October 10, 2015

NTCA introduces new Member Rewards program


NTCA introduces a new benefit for members only! The program, known as Member Rewards, offers a range of discounts from restaurants, movie tickets, general admission to national attractions, hotels, cell phone services, popular retail stores, select automobile dealers, florists, cable services, airfare, apparel purchases and more.

These fantastic benefits can only be accessed through the member portal at www.tile-assn.com

A sampling of benefits include:

  • Discounted gift card bundles at popular restaurants in your community like Romano’s Macaroni Grill, Chili’s, Maggiano’s, Applebee’s, Olive Garden, Longhorn Steakhouse, On the Border Mexican Grill and Red Lobster
  • 15% off monthly services from Sprint; 10% off monthly services from T-Mobile
  • 15% off oil changes, tires, maintenance and repair at your local Firestone
  • Up to 35% off movie tickets at AMC, Regal Entertainment, Cinemark and more
  • Discount off general admission pricing at over 150 national attractions like Walt Disney World, Universal Studios, Six Flags and Sea World
  • Savings of up to $25 at Sam’s Club, free products from Costco and up to 10% off on Target.com
  • Member discounts at over 63,000 hotels within the Abenity Travel Center, like Marriott, Hilton, Hampton Inn and Holiday Inn
  • Up to $500 off new and pre-owned cars from over 10,000 participating dealers like Nissan, Acura, Toyota and Ford
  • 20% off flowers from over 9,000 participating florists like 1-800-flowers.com
  • $25 gift certificates for $10 or less from over 18,000 participating restaurants at Restaurant.com
  • Savings of up to $60 on annual memberships at more than 300 Bally Fitness locations
  • Up to $75 off cable services plus free upgrades for Dish Network and DirecTV
  • 15% – 25% off men’s and women’s apparel purchases at Macy’s, Jos. A. Bank, Brooks Brothers and Pacsun
  • Corporate discounts on laptops, monitors and consumer electronics from makers like Dell, Toshiba, Lenovo and HP
  • 5% off airfare and hotel reservations from Southwest Vacations

Enter through the members only portal on www.tile-assn.com and click on Member Rewards for complete information and to sign up. Membership in this program is only $19.99 per year, with the potential to save hundreds, if not thousands, of dollars on everyday purchases.

Not yet a member and want to join? Contact Jim Olson at [email protected] or phone 601-939-2071.

Total Solutions Plus 2015


Collaboration and integration result when industry associations gather for annual conference

By Bart Bettiga

0915-TSP1In my opinion, the quote by Damon Lindelof above is the essence of the significant and positive impact that Total Solutions Plus affords its attendees each and every year.

Total Solutions Plus is an industry conference, managed and promoted by the Ceramic Tile Distributors Association, National Tile Contractors Association, Tile Contractors Associa-tion of America, and the Tile Council of North America. Sponsored by the leading trade associations in the tile industry, this educational and business networking event features over 600 tile industry professionals, with expertise in manufacturing, installation, distribution, sales, consulting, marketing, etc., all coming together under one roof to do business together and to learn from each other.

This year, it will take place October 24th-27th in the historic town of Savannah, Ga. To find out more, including lodging, registration, sponsorship and program info, visit www.ctdahome.org/tsp.

0915-TSP2Total Solutions Plus is first and foremost a leadership conference. It is a tabletop networking event (75+ manufacturers and distributors will participate in Savannah), as well as a unique blend of both professional and industry conference programming. For most attendees, the ability to interact and visit with the leaders of the four associations and their associate partners is invaluable, to say the least.

But Total Solutions has become so much more than just an industry conference. It has transitioned into a vehicle for many companies to strategically plan and position themselves for both the present and the future. With an attractive fall schedule that takes place after Cersaie (The mega tile show in Bologna, Italy, every September), and before Surfaces (January 21-23, 2016 in Las Vegas, Nevada) and Coverings (next year in Chicago, April 14-17, 2016), Total Solutions Plus offers many opportunities for companies to test the waters of new products, technology, business ideas and more with owners and decision-makers in both distribution and contracting. This has become an important component of the show.

Here are a few examples of the show’s value that have occurred the past couple of years at Total Solutions Plus:

A distributor working on a national account met with the manufacturer and two large contractors to develop a tight specification that incorporated pricing, delivery and installation on a multi-million dollar project.

An installation materials manufacturer utilized the event to host many of its top distributors and contractors in a conference launch and vacation getaway.

A tile manufacturer met with a focus group of tile contractors to gain their perspective on product technology and introductions, including their marketing approach to doing business in the U.S.

The associations that promote Total Solutions Plus also capitalize on the beneficial timing of the conference to hold annual meetings. Gathering in one place allows leaders of four associations to interact with each other, which reduces fragmentation and increases integration of our association goals and objectives. One example of this is clearly the promotion of the trade – in particular certification and quality installation. Total Solutions Plus is the perfect platform for this information to be presented, and this message then spreads throughout the country as attendees go back to their respective markets to share the news with their suppliers and customers.

This year in Savannah we aim to continue positioning the tile industry for market growth. Topics of primary importance in 2015 include thin porcelain tile product and installation standards development, apprenticeship programs to attract installers to our trade, certification, and continuing education programs on the internet, to name a few. We look forward to sharing the results of these efforts with you in future articles in TileLetter. Better yet, hop a plane or pile into your car and drive to Savannah to experience our event for yourself!

Member Spotlight – Grazzini Brothers & Co. – Sept 2015




Grazzini Brothers & Company is a nationwide specialty contractor specializing in installation of commercial tile, terrazzo, marble, granite, carpet, vinyl and industrial flooring. It was established in 1923 by brothers Frank and August Grazzini, who began a partnership to install concrete walks. Trained in terrazzo installation in Italy, they added this service to their growing business, which spread throughout the Midwest. In the late ’30s and early ’40s, the brothers’ business expanded to include tile work, and their completion of veterans hospitals in Grand Island and Omaha, Neb., helped solidify the company’s reputation as a quality-driven company.

greg_grazziniOver the years, Grazzini Brothers completed many innovative projects including nine city blocks of the vehicular roadway of the Nicollet Mall in downtown Minneapolis and the roof of the Seattle Space Needle. The company also added industrial flooring to its list of services in the ’60s, and stone fabrication over the next two decades. This helped to fuel growth outside the bounds of the Midwest, such as the company’s first international project, Teva Pharmaceutical Industries, Ltd., in Tel Aviv, Israel, and other international projects in Scotland and Nova Scotia.

As the world celebrated the new millennium, Grazzini Brothers celebrated an increasing national presence that necessitated the establishment of satellite offices and crews in the Dakotas, Iowa and Alaska, allowing the company to conduct work in 12-15 states at a time. The company has a strong presence in Alaska, following a large U.S.A.F. base project in Anchorage. Today, projects in Alaska – including many government projects – are served by an area manager, crew of 20 craft workers and local warehouse.

allen_grazziniBy 2006, Grazzini Brothers established four divisions – tile, terrazzo, stone and soft flooring – becoming a flooring solutions company that offers a full suite of options from terrazzo and tile to wood and carpet.

From the beginning, the founders’ belief in the American dream, coupled with their old-world knowledge of craftsmanship and artistry, formed the foundation of the thriving company. The founders established core values of excellence and customer satisfaction. With every project, no matter its size, the company pledges to provide quality craftsmanship, superior service and steadfast reliability.

Grazzini Brothers & Company joined NTCA five years ago, eager to be associated with an organization that is dedicated to the professional installation of ceramic tile and natural stone. The greatest value in being a member is knowledge, fellowship and education. And that’s critical to today’s leadership, Allen and Gregory Grazzini. Allen is a third-generation family member, and holds the positions of senior project manager in the Tile Division and vice president of Soft Flooring Operations. Fourth generation family member Gregory now acts as president and CEO.

Greg noted, “What makes our business unique is that many of our employees have been with our company for over 20 years. In this ever-changing world, this loyalty is becoming rare. At Grazzini Brothers, we are a family business and we treat our employees like family. We strive to create an environment where our employees feel like they are appreciated for their contributions to the success of our business.” Grazzini Brothers employ 150 people in this business that has spanned five generations.

Reputably trained and certified installers are crucial to installation excellence. Greg applauds the high-caliber apprenticeship schools in the Twin Cities areas, instrumental in the superb training the company offers its workers. The company believes in partnering with the apprenticeship school to train all of its employees on the job and consistently achieve the high standards clients have come to expect. All estimating and project management is done out of the St. Paul office, allowing the company to complete projects to the highest standard, on budget, and on time. Grazzini Brothers & Company has developed strong working relationships that have endured for years all over the country. For a full list of impressive commercial work, along the lines of Target Field, Mall of America, Minneapolis/St. Paul International Airport, visit www.grazzini.com.

Grateful for the support and integration with its community, Grazzini Brothers gives back by participating in many trade and civic organizations such as Associated General Contractors, Minnesota Builders Exchange, Associated Builders and Contractors of Minnesota, American Cancer Society, MS Bike 150, North Memorial Community Foundation, Operation Glass Slipper, St. Paul K-9 Foundation, TreeHouse, United Way, and Women Empowering Women for Indian Nations.

“We measure our business’ success by client satisfaction, employee satisfaction and community satisfaction while growing the business and being good corporate citizens,” Gregory concluded.

Project Spotlight:
Target Field

0915-grazzini-1The complex elements of this LEED Silver Certified ballpark required resources such as comprehensive design phase management, unparalleled schedule coordination and disruption avoidance, site logistics, and integrated work planning to ensure quality. Virtual design, plans and schedule became a major part of the project’s success. The project entailed 125,375 sq. ft. of ceramic, porcelain and stone tile. Fewer than 200 days were allotted to complete all tile installation in the club levels, concessions, corridors, elevators, lobbies, restrooms, and team locker rooms. Tile was installed via thinset.


President’s Letter – September 2015

JWoelfel_headshotIllegal procedures

The association can’t defend the indefensible

I know all about bad football – I’m a long-time Tampa Bay Buccaneer fan. They do some stupid things. I can’t logically defend them – but I do have an emotional attachment, so I’m loyal.

We have a similar situation with some NTCA members who step into the installation arena and play “bad tile.” They penalize themselves because they don’t know industry standards; our “rule books.”

In the last few weeks NTCA staff has been busy answering questions and trying to help solve issues from contractor members about job site and installation disputes. Problem is, it’s the third quarter and these NTCA teammates are still trying to figure out what to do out on the field. They’ve fumbled and they want NTCA leadership to blow the whistle, pick up the ball and make a call in their favor.

0915-presidentsletterThis is where I need to drop the flag.

Tile contractors and installers must know our industry’s standards. These ARE the “rules of the game.” Ignorance of them is not a viable excuse when a problem is discovered. In the eyes of a court (if a problem gets that far) tile contractors are deemed experts. You must know tile sizing variances and warpage, substrate tolerances, above-grade installation standards, waterproofing details and much, much more. Knowing these is what separates professional tile contractors from people who “lay tile.”

That’s exactly what proved to be true on a recent inspection I performed. It was an elevator lobby that consisted of 12”x24” porcelain in a 50% offset with wash, or grazed, lighting. The lippage was noticeable when you walked through the lobby doors. The tile contractor that hired me was blaming the tile and the lighting. I asked him if he had done a mock-up, as is mandatory in this situation per ANSI; he said no, he had never heard of ANSI. I then did my best to explain to him that since he did not perform a mock-up he was outside of industry standards. He was not happy. Nothing I said at that point made the situation better in his eyes, and he threw out the famous phrase, “I have been doing this for 25 years and have never had a problem.” Well, today he did have a problem and the contractor eventually made him tear out the entire wall and replace it.

Don’t get me wrong – the NTCA is not a neutral zone. The association is there to guide you in preventing problems and helping you do things right. Industry standards are evolving with modern technologies and changes in the way tile and setting products are made – it’s your responsibility to gear up and that includes knowledge.

Members of the NTCA Technical Committee – Nyle Wadford and Mike Gillette – are currently developing a white paper on how to construct a mock-up to show wash/graze lighting. It’s useful information, along with the TCNA Handbook, ANSI Guidelines, and the NTCA Reference Manual, that would have helped on that lobby install.

None of these resources can be helpful if you are halfway through the job or nearly completed, and you have not been following industry standards when you realize you have a problem. Don’t perform like my beloved Bucs. We’re handing you the ball – run with it!

James Woelfel
NTCA President

Editor’s Letter – September 2015

Lesley psf head shot“What kind of effort is asked of us? We need a strong, unmistakable message of steadfast commitment to a goal we’re convinced is worth achieving. Unless we get that, we’ll all default to the comfortable, routine, conventional way of going about our business and watch the clock until the rehearsal is over.”
– Roger Nierenberg

Last year at Total Solutions Plus, corporate business consultant, Sandy Smith, presented a talk on Creating a Culture of High Employee Engagement. He cited a Gallup study that revealed that 70% of all employees are disengaged, which results in burning out the other 30% of workers who are carrying the load.

Smith played a fascinating video from veteran symphony conductor Roger Nierenberg, which demonstrated Nierenberg’s Music Paradigm. In the video, CEOs got to listen to a performance of professional musicians from within different sections of their local symphonic orchestra to experience the difference of a range of conducting styles.

For instance, when conductors provided mixed messages to the musicians and embedded CEOs in a Music Paradigm performance, expectations were built to great results, but then the leadership and direction was weak and wan. Leaders who don’t walk the talk were found to inhibit others and emotionally “hang people out to dry,” Nierenberg said. “If [workers] only see the words, but not confirming action, it puts them into a quandary,” he observed.

Next, the CEOs experienced what it was like when the conductor “over leads” through micromanaging and not allowing professionals to do what they have been brought into the organization to do. Participants explained this leadership style “choked” and “demoralized” them, and demonstrated a lack of trust.

The liberating leader, in contrast, gave clear instruction, put trust in his “artists” and let them do what they know how to do. It’s not necessary to “babysit” professionals, the video revealed, but to give clear directions and good training, and allow your people to do the job for which they were hired.

The CEOs also got to hear what the performance sounded like from the podium when the different leadership styles were employed – running the gamut from discordant to powerful.

It was a fascinating illustration of how leadership style impacts the harmony and rhythm of an organization. Through clear, consistent direction and strong behavior modeling, leaders are able to guide the professionals under their watch to their best.

0915-editorisletterTo learn more about The Music Paradigm, visit www.musicparadigm.com or read Nierenberg’s book, Maestro: A Surprising Story about Leading by Listening.

Did this column intrigue you? Then be sure to attend Total Solutions Plus, held next month in Savannah, for more motivational messages and ideas you can put into practice to elevate your business to its highest and best. Need more convincing? Check out Bart Bettiga’s story about Total Solutions Plus on page 86 of this issue. See you in Savannah.

God bless,
[email protected]

Member Spotlight – Hawthorne Tile – August 2015

custom-sponsorHawthorne Tile

Portland, Ore.

Hawthorne Tile is a unique company of educated craftspeople who are able to execute technically-challenging tile and stone installation projects, primarily for discerning homeowners, talented designers, and superb builders. The firm has a reputation as a company of collaborators, problem-solvers, and visionaries, honed over time. Most Hawthorne Tile clients are renovating beautiful older homes, from a variety of eras, utilizing the highest-quality materials and standards to complete their projects.

dirksullivanHawthorne Tile also provides a high level of craftsmanship that makes the company natural partners with builders of fine, custom homes. The company executes a limited number of small custom commercial projects and handles the restoration and maintenance of existing tile projects – especially where a higher level of skill is required to work with fussy materials or forensics are required to solve underlying installation issues.

Hawthorne Tile is dedicated to the timeless art of tile, and to the tradition of creating elegant and lasting tile work. The company’s team of highly skilled and creative craftsmen understand that tile is just a decorative covering.
Without the knowledge and understanding of how to properly build the foundation for a tile system, that decorative covering will leak, crack and fail.


Technical excellence + artistic vision

Dirk Sullivan, a native Oregonian, is the CEO and founder of Hawthorne Tile. After years in the tiling industry, Dirk made the decision to start his own tile company to meet the demands of homeowners for more complex tile projects that require not only technical but artistic vision as well.

1-hawthorne“I have a deep sense of satisfaction from creating a successful company built on referrals,” Sullivan said. “I’ve always enjoyed the creative end of tile – designing with function and longevity in mind. I feel proud that I’ve created a culture within my company that puts education first – allowing my company to grow and someday live on without me.”

Founded in 2000, Hawthorne Tile is Oregon’s only NTCA Five Star Contractor. The company has grown, nurtured and educated its dedicated team, building a reputation among homeowners, builders and designers as Portland’s premier source for interior and exterior custom tile, glass and stone work.

Hawthorne Tile’s thoughtful professionals collaborate and exercise surgical precision to solve design dilemmas, and keep clients up to date on emerging industry trends and installation products.

2-hawthorneHawthorne Tile has been a NTCA member for five years. “I like the idea of being a part of something larger than just my company and myself,” Sullivan said. “Upon meeting [NTCA presenter] Michael Whistler I was instantly inspired by his enthusiasm and knowledge. In 2010, I was really ready to take Hawthorne Tile to the next level and felt that becoming an active member of the NTCA was an essential part of this process.”

3-hawthorneSullivan counts the greatest value in NTCA membership as “the connections made and feeling of support from my colleagues – not just in the building with me or in my city – but all over the United States,” he said. “I’m no longer just a tile setter in Portland, Ore., but a member of a national organization of equally dedicated and like-minded professionals. The insight I have gained in a short time from interacting with fellow NTCA and NTCA Five Star members has been invaluable. Further, as a member of the NTCA Technical Committee, along with outstanding NTCA members, I have had the opportunity to help shape the future of the industry.”

As stated, one of Sullivan’s greatest satisfactions is having built a company that makes education a key component to the culture of Hawthorne Tile.

“We are the proud employers of three CTI (Certified Tile Installers) and two ACT (Advanced Certifications for Tile Installers) holders,” Sullivan explained. “This means our skilled team is formally trained and technically certified, as well as being able to successfully interpret our client’s artistic vision.”

Sullivan is planning to bring the CTI exam to Portland, Ore., with the intent to certify all his installers.

4-hawthorneOne of the goals at Hawthorne Tile is to engage and inspire the young tile professionals of tomorrow. Beginning in September 2015, Hawthorne Tile plans to send 1-3 of its young team members through the Northwest College of Construction’s Apprenticeship program untilizing curriculum developed by the NTCA.

“This investment in the tile craftsmen of the future will ensure Hawthorne Tile’s promise of excellence for years to come, and benefit the entire tile industry for generations,” Sullivan said.


President’s Letter – August 2015 “Green Issue”

JWoelfel_headshotA commitment I made to you six months ago, as part of my vision and goals for the NTCA, was to grow our association both domestically and internationally. Although the NTCA is the largest labor organization in the industry, we have plenty of room for growth in geographic footprint, in membership numbers, in depth of knowledge and in service to members and our communities. This type of growth will strengthen our industry as a whole because it will ensure that labor continues to have a meaningful voice in the important conversations that affect us all.

One of our first efforts in realizing growth is building partnerships with other tile labor organizations in regions where the NTCA is underrepresented. It is vital that we reach out to new areas to ensure we represent the varied interests of labor and that we have a strong pool of future leaders.

0815-pres-ltrThis month, the executive committee is meeting with the Tile and Stone Council of Northern California. Our agenda includes discussions on installation standards, membership and ways we can work together in the future. These meetings will help introduce the NTCA to a region that we have not previously invested in developing membership. The NTCA has been invited to participate in a charity golf event that helps families facing terminal cancer. We will host a reception where we will provide additional information on our programs and initiatives. We anticipate that many of the attendees will be union tile contractors, although the NTCA does not ask any member if he or she is a member of a union, nor do we restrict membership based on union affiliation. Our Membership Director, Martin Brookes, who is also the Regional Director out of San Francisco, explained that if union members work with the NTCA, other tile contractors in the area will likely follow.

We have several international efforts underway as well. In February 2016, I will speak at Qualicer, the XIVth World Congress on Tile Quality in Castellón, Spain. Congress organizers graciously invited me to explain how and why tile contractors have become such a major force in helping to develop standards for the installation of ceramic tile and stone in the United States. I will, of course, be sharing the benefits of NTCA membership and extending membership invitations.

As Australia moves into its fourth year of using the NTCA Reference Manual, we are exploring ways of providing greater opportunities for their NTCA involvement. Educational workshops are already taking place in locations such as Trinidad and Tobago to serve members there. As membership grows in places like Canada and England, we will look to expand our outreach.

Working to grow our association also means that established members are important to our success by attending workshops and events to keep learning – and by sharing ideas and concerns with your regional and national leadership. We share common goals and only together can we continue to strengthen and grow the voice of the contractor.

James Woelfel,
NTCA president

Editor’s Letter – August 2015 “Green Issue”

Lesley psf head shot“Sustainability can’t be like some sort of a moral sacrifice or political dilemma or a philanthropical cause. It has to be a design challenge”
– Bjarke Ingels

Is there anyone among you whose business is not touched by sustainable practices in some form? Recycling office waste and paper, purchasing products in containers with recycled content, selecting tile and setting materials that are Green Squared® Certified, following LEED parameters in the content, manufacturing and sourcing of products to obtain a Silver, Gold or Platinum certification, or adhering to Green Globes parameters, all of which helps safeguard the resources of our planet and the quality of our environment?

The importance of sustainability isn’t going anywhere but up. At its foundation is a conscious, responsible use of natural resources in a way that helps and does not harm air, land, plants, waterways and animals who live and breathe on this planet.

But coming to this consciousness and acting on it is a learning curve. It wasn’t so long ago that we would just throw things “away,” before realizing that on this closed system we call planet Earth, there IS no “away.” Sustainable and eco-friendly practices started out being optional; today more and more specs require implementation of pro-environment practices and product selections at every level of construction. And rightly so.

In some ways, it’s more challenging than ever before, with the ever-increasing transparency of EPDs and HPDs in LEED V4. And in some ways it’s easier to make eco-conscious choices with the broader range of responsible manufacturing processes being implemented by tile makers and Green Squared® Certified tile and setting materials from which to choose.

To wit, we look at “green” issues from a number of angles in this issue. From an update on the status of HPD deadlines from TCNA’s Bill Griese, to an A&D perspective from Anne Rue and Robin Wilson on incorporating sustainable principles and products into projects, to a sampling of green materials in our New Product section to Wally Adamchick’s original perspective on sustainability in your company from a people perspective, we venture a bit further into green waters with information we believe can help support your business and inform your decisions.

God bless,


NTCA Reference Manual: published and available this month

C1-2015_RM_coverThe NTCA Reference Manual is a compendium of knowledge, research and development, brought to you by the NTCA Technical Committee and its members. These members include leading experts from various industry sectors: tile and stone contractors, distributors, manufacturers and others allied to the tile industry.

The NTCA Reference Manual identifies recurring challenges to tile and stone installations and recognizes potential problems. Industry experts come together to achieve consensus on solutions, presented here. The problem-prevention-cure format presented for many issues in the book is complemented by clarifying photographs as well as letter templates that address common issues in documentation and negotiation on the jobsite, and can be customized to fit the needs of the contractor. A collection of general position statements about industry issues is also included.

Each year Technical Committee subcommittee members review and revise the publication, since new technologies, methods and products all impact the experience, practice and outcome of tile and stone installations. In fact, this month the new 2015-2016 NTCA Reference Manual is being published, printed and mailed free of charge to all NTCA members.

Because the information is so crucial to the industry, NTCA also makes the NTCA Reference Manual available on its website (enter NTCA Reference Manual in the search bar at the top of website www.tile-assn.com) to non-members or those who desire additional copies.

Familiarize yourself with this well-respected companion document to the TCNA Handbook for Ceramic, Glass and Stone Tile Installation and ANSI standards. Together these publications form a triumvirate of expertise and knowledge that creates a strong framework from which to conduct your business. Additional copies can be purchased at

NTCA brings workshops to Tennessee and Oregon

Over the summer months, NTCA presenters Gerald Sloan and Michael Whistler continue road-tripping across the country, bringing the NTCA Tile & Stone Workshops to host sites for an evening of education, camaraderie, raffle prizes, networking and of course, delicious food.

1-workshopLouisville Tile Knoxville

We reported on Sloan’s swing through several Louisville Tile Distributors (LTD) sites in our July issue. This month, we wrap up with the Knoxville installments of the Tile& Stone Workshop at LTD.



2-workshop 3-workshop








4-workshopDaltile Oregon

Bend and Salem

In June, NTCA presenter Michael Whistler toured the Pacific Northwest, bringing the NTCA Tile & Stone Workshop to Daltile locations in Bend and Salem, Ore. Whistler focused on bringing information on mosaic installation, glass tile and pre-manufactured shower systems to the attendees at these events.


5-workshop 6-workshop 7-workshop 8-workshop
















Portland, Ore.

Whistler also rolled out the NTCA Tile & Stone Workshop program at the Portland home of American Olean and Marazzi, two Daltile brands.


9-workshop 10-workshop 11-workshop