You will need the Flash plugin to view this publication

Download the Flash plugin for free here. Just refresh this page after installing Flash.
Also make sure that javascript is enabled in your browser.

Alternatively, you can download this publication in PDF-format - Click here.

Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
Page 37
Page 38
Page 39
Page 40
Page 41
Page 42
Page 43
Page 44
Page 45
Page 46
Page 47
Page 48
Page 49
Page 50
Page 51
Page 52
Page 53
Page 54
Page 55
Page 56
Page 57
Page 58
Page 59
Page 60
Page 61
Page 62
Page 63
Page 64
Page 65
Page 66
Page 67
Page 68
Page 69
Page 70
Page 71
Page 72
Page 73
Page 74
Page 75
Page 76
Page 77
Page 78
Page 79
Page 80
Page 81
Page 82
Page 83
Page 84
Page 85
Page 86
Page 87
Page 88
Page 89
Page 90
Page 91
Page 92
ONTHECOVERMAPEICorp.DressingupforvisitorsandlocalsRedondoBeachPierRedondoBeachCaliforniaCaseStudiesOutdoorSettingsToolsoftheTradeBladesQuarryTileAbeautifulversatileenduringworkshorseforinteriorsandexteriorsNationalTileContractorsAssociationwww.tileletter.comMay2013 THELATESTLOOKSANDSTYLESDESIGNWITHCONFIDENCETMPhotoFeaturesStonePlanksandGlassHorizonsDALTILE.COM2013Dal-TileCorporationCERAMICPORCELAINGLASSMETALNATURALSTONEMANUFACTUREDSTONEQUARTZTERRAZZODaltiledeliversontodaysnewlooksofferingthemostmultifacetedselectionstyleanddesign.Whetheryouarelookingforsophisticatedmarblerichnaturalstoneeye-catchingglassmosaicsortraditionallookstransformyourspacewithDaltile. newsyouneedtoknowDedicatedtoeducationandindustryserviceFeatureStory26Ithisissu...36CASESTUDIESoUTDoorSETTIngSWatepfadual-leveldeckulta-thipcelaipaelseeshacmmuitceteacade46TooLSoFTHETrADEBlades58QUArryTILEAbeautiulvesatileeduiwkhseiteisadexteisBrWilliamsIckfaturstoryMAPEICorp.DrssigupforvisitorsadocasRedondoBeachPierRedondoBeachCalif.tittr.comOnlInenOw58125616May2013TileLetterMay20131 theofficialpublicationofthenationaltilecontractorsassociationBarta.Bettigapublisherbattile-ass.cmLesLeya.goddineditorlesletile-ass.cmMicheLLechapManartdirectoradvertisingsalesmichelletile-ass.cmMaryshaw-oLsonadvertisingsalesmatile-ass.cmMailingAddressP.o.Bx13629JacksMS39236U.S.A.ShippingAddress626LakeladEastDiveJacksMS39232Tel601-939-2071Fax601-932-6117websitewww.tilelette.cmwww.tile-ass.cmDepartments4Welcmeewmembes6nTCADaltileTileSteWkshps10Editslette12Pesidetslette16AsktheExpetsTechTalkSponsoredbyLATICRETEInternationalInc.andTECHBFullerConstructionProducts22BusiessTipSponsoredbyMAPEI52FiveStaCtactSptlightJugTileSevicesSponsoredbyCustomBuildingProducts68nTCABeetsBxNTCAReferenceManual70nTCAnews72Idustnews82newPducts88AdvetisesidexThenatialTileCtactsAssciatiIc.isaequalpptuitassciatiadseeksticludequaliedidividualsadbusiessesiallphasesitsactivities.ThenatialTileCtactsAssciatiIc.destdiscimi-atethebasisacecleligiagesexsexualietatiatialigiveteastatusdisabilit.ThenatialTileCtactsAssciatiIc.seekspptuitiesticludethesegupsiitspgamsadactivities.TILELETTEREDITorIALPoLICyTileLetteristhecialpublicatithenatialTileCtactsAssciatiIc.nTCA.TileLetterpvidesamediumexpessigviewsadpiiswithutappvigdisappvigguaateeigthevaliditaccuacadataclaimpiiappeaigudeabliebtaiedqutedmaackwledgedsuce.StatemetsactadpiiaemadetheespsibilittheauthsaleaddtimplapiiefectthecialpsitinTCA.NTCAwouldnotbepossiblewith-outthededicatedserviceoourboardandcommitteemembersandregionalandstatedirectors.Meetthesededicatedvolunteersbyvisit-ingwww.tile-assn.comandclickingonAboutUs.Youcanalsofndinor-mationandacontinually-updatedlistoFive-StarContractorsatwww.tile-assn.comclickonFindaTileContractororConsultant.2TileLetterMay2013 ThesemembersrecentlyjoinedNTCAPleasetaketheopportunitytowelcomethoseinyourregiontotheNTCAfamilyWelcomenewmembersCONTRACTORMEMBERSKCMOCarpentersApprenticeshipDouglasMannell816-719-8477NorthKansasCityMOdmannellcjtf.orgParkerConstructionFlooringMichaelParker772-225-5481JensenBeachFLmichaelparkerdesigninc.comQualityProductsSince1927TileSettingToolsfortheProfessionalBenoJ.GundlachCompany211North21stStreetP.O.Box544BellevilleIL62222U.S.A.TEL618233-1781FAX618233-3636www.benojgundlachco.comNo.921GroutCleaningSystemTubmoveseasilyondualwheelswivelcastersSottouchhandlepermitseasyonehandedcarryingHasplasticrinsegrateHastwoplasticrollersmountedonastainlesssteelrollerrameTwocastershavebrakesorstabilitySixgallontubhasacornerpourspoutIncludesNo.437-02SpongeHolderwithgroutfoatstylehandleandgripperhookstoholdspongesTwoNo.437-01HydraSpongesslitinto1squaresCvdeeptopresentmorespongeedgesorbettergroutremovalNo.921GroutCleaningSystemwithcastersinstalledis10Cvwidex19longx12Cvhigh.Weighsjust6lbs.ForinformationaboutjoiningNTCAvisitthewebsiteatwww.tile-assn.comcontactJimOlsonat601-939-2071oremailhimatjimtile-assn.com.4TileLetterMay2013 IadditioyourcompaywillbepromietlydisplayediaspecialsectioothenTCAwebsiteatwww.tile-ass.com.Adirectlikromthiswebsitetoyourfrmwillbeestablished.601939-2071www.tile-ass.comWhatisaFiveStarcotractorThenatioalTileCotractorsAssociatioFive-StarProgramwascreatedbytheBoardoDirectorsasawaytorecogizecompaiesiourassociatiowithaprovetrackrecordoexcelleceiourtrade.WhychooseaFiveStarcotractorThisselectgrouphasdocumetedtheircommitmettoqualitytileistallatioswithRecommendationsfromcustomers.Recommendationsfromsuppliersandpeers.Participatingincontinuingeducationandtrainingprograms.Anactivesafetyprogram.Takingpartineducationalseminarsandevents.ActivemembershipwithNTCA.BecomethenextFiveStarrecognizedcontractor. NTCATileStoneWorkshopspresentedbyGeraldSloanMichaelWhistlerJune11EmserTileAnaheimCalifornia1400SouthStateCollegeBlvd.CindyDAlessio714-778-5777cindydalessioemser.comLouisvilleTileNashvilleTennessee650MelroseAvenueTerryBurton615-248-8453tburtonlouisville-tile.comJune12DaltileUplandCalifornia963SeaboardCourtJeffBlacksher909-949-1227jeff.blacksherdaltile.comLouisvilleTileEvansvilleIndiana1417NorthCullenAvenueJTWenger812-473-0137jwengerlouisville-tile.comJune13DaltileEscondidoCalifornia2275BarhamDriveDavidAbouserhal760-743-7404david.abouserhaldaltile.comLouisvilleTileFisherIndiana9906NorthbyNortheastBlvd.BillDillard317-570-8462bdillardlouisville-tile.comJune18LouisvilleTileLouisvilleKentucky4520BishopLaneBobNovak502-452-2037bnovaklouisville-tile.comEmserTilePhoenixArizona2604South38thStreetBillTrocki602-263-8453williamtrockiemser.comNTCAsTileStoneWorkshopsareagreatopportunitytostayabreastofthelatesttechniquesandsystemsfortileandstoneinstallation.WorkshopsnowincludeinformationonthemanychangesintheTCNAHandbookforCeramicGlassandStoneTileInstallationlivedemonstrationsandanopenforumateveryevent.Visitwww.tile-assn.comforaworkshopscheduleorcheckeachissueofTileLetterforupcomingeventsinyourarea.6TileLetterMay2013 www.metroceramics.comThankyouforyoursponsorshipoftheNTCATileStoneWorkshops.June19LouisvilleTileCincinnatiOhio3200EastKemperRoadLarryMersch513-772-8900lmerschlouisville-tile.comDaltileTucsonArizona2550NorthDragoonGabeCarson520-748-7411gabe.carsondaltile.comJune20LouisvilleTileLexingtonKentucky2495PalumboDriveJoanKeller859-268-8373jkellerlouisville-tile.comDaltileAlbuquerqueNewMexico5601VeniceAvenueN.E.EricOrnelas505-884-0017eric.ornelasdaltile.com ThankyouforyourPremiumSponsorshipoftheNTCATileStoneWorkshops.ThankyouforyourPremiumSponsorshipoftheNTCATileStoneWorkshops.www.nationalgypsum.comwww.groutboost.com8TileLetterMay2013 SGMisasingle-sourcemanufacturerofinstallationsystemsforceramictileanddimensionstoneandtheoorcoveringindustry.Fromsurfacepreparationproductssuchasfeather-edgepatchingcompoundstoamyriadofadvancedpolymer-modiedmortarsgroutscleanerssealerswaterproongandcrackisolationsystemsSGMcansatisfyyourproductneedstoensuresuccessfulinstallationsforalltypesofconstruction.www.sgm.cc800.641.9247InstallationSystemsforCeramicTileDimensionStoneSnapformoreinformationonSGMInstallationSystemsProductsSGMsupportsanddemonstratesbuildingprojectsustainabilitybyofferingproductsthatcontributetoLEEDprogrampointsforcertication. IamwritingthisletteronthecuspofleavingfortheCoveringsshowanditsAtlantadebut.Nextweekpromisestobeaction-packedfromtheCoveringsInstallationAwardstotheAdvancedCerticationforTileInstallerstestingtotheInstallationDesignShowcaseandNTCAAssociationAwardnightnottomen-tionthemanyeducationalsessionsdemosontheTCNAInstallationDemonstrationStagebyNTCAtrainersGeraldSloanandMichaelWhistlerandotherindustryexpertsafter-hoursindustryeventsandofcoursetheshowoorpackedwithamind-bogglingnumberofnewprod-uctsandideastomakeyourbusinessshine.IhopeIseeyouthereInthemeantimethereisatonofgreatinformationinthisissueaboutusingtilepaversquarrytileandthelikeinoutdoorexteriorsettings.OurcoverstoryabouttherevitalizationoftheRedondoBeachPierwhichIhadthepleasuretovisitafewyearsbackkicksoffthiscascadeofinfor-mation.Oneofthegreatfeaturesofpavertileextrudedtileporcelaintileorthinporcelainpanelsistheirincredibleversatilityforanyareaofthehomeindoorsandout.Readaboutsomeinnovativeusesoftileandinstallationmaterialsthatwillensuresuccessforyourjob.AlsotakealookatourepicAsktheExpertsTechTalkinthisissuewhichisaboutusingCararramarbleinashowerandpitfallsthatmayarise.InadditiontoitsinformativesuggestionsthisstoryalsoillustratesthekindoftechnicalassistanceforwhichNTCAstaffisrenowned.IfyourestumpedonajobdonthesitatetocallNTCAheadquartersat901-939-2071oremailtechnicaltile-assn.comforsomeexpertassistance.Astheweatheriswarmingupinmanyareasofthecountrythoseoutdoorjobsaregoingtobemoreprevalent.BesuretoheedsomeoftherecommendationswithinthepagesofthispublicationasyoupaveandpanelyourwaythroughthegreatoutdoorsthisspringEDITORSLETTErLesleyA.goddinSpringisnatureswayofsayingLetspartyRobinWilliamsYourstrulyatRedondoBeachwiththeoldpierinthebackground.10TileLetterMay2013 www.mkdiamond.comMK-212MK-212ProfessionalTileStoneSawsMK-101Pro24MK-101Pro2410WetCuttingTileSawTheMK-212isportableandbuiltruggedwithhandmadecraftsmanshipinAmerica.The2HP120Vdirectdrivemotorisfullyenclosed.Bladeguardsaccommodatea10prolewheelPlungecutcapabilityforscoringorcuttinglargematerialMK-212-410BladeCapacityLengthofCut36DepthofCut2MK-212-612BladeCapacityLengthofCut72DepthofCut3Two-positionmotorpostandcuttingheadforconvenientcuttingofvarioustilesizesEquippedwithcastalumi-numtablewithnon-slipmoldedneoprenesurfaceTwoGreatSawsOneToughDecisionPhone1.800.421.5830mkdiamond.com1BrandMadeinAmericaMADEINUSATheMK-101Pro24heavy-dutyBaldorelectric1-12HP120Vfullyenclosedhightorquefan-cooledmotoristhepowerbehindthebladeanddeliverslongreliableservice.Extendedtableforalengthofcutto24Linear-bearingandchromeplatedguide-barassemblyensureprecisecuttingVariableheightcuttingheadallowsforplungecutsDepthofCut3DiagonallyCuts18TileRoller-bearingcarriagerunsonastainlesssteelrailTiltingHeadallowseasyandprecise22and45mitercuts SpringisnallyhereandtheCoveringsshowisbeingconstruct-edbythousandsoftradeworkersfortheApril29thstartandNTCAcontractorandafliatemembersarejoiningintheconstructioneffort.IamwritingthisinAtlantaasIparticipateininstallingourveryrst5x5tileoorattheheartoftheTCNAsNorthAmericanPavilion.NTCARegion5directorDaveRogersNTCAtechnicalpresenterMichaelWhistlerTECtechnicaldirectorTomPlaskotaandourcrewareworkingtogetheronthisimpres-sive-lookingtile.Wehavespentthepastmonthplanningorderingandtestingthebestwaytoinstallthesenewreduced-thicknesspanelsonatemporary3000-squarefootoor.Allofthisplanningwillcometofruitionbeforetheshowstarts.Coveringsisthespecialshowthatallowslocaltileprofessionalsthechancetointeractwithtilepro-fessionalsfromaroundtheworld.Despitethechallengeofthelan-guagebarrierthoseofusworkingonthisprojectcouldstillshareafewgoodtipswithregardtolarge-formattile.OurfriendsfromItalyweremorethaneagertoshowustheirtechniqueswhenwestartedtheTCNAoor.HereareafewitemsIthinkmayhelpyouwhenyouinstallyourrstreduced-thicknesstilepanels.Remembertobringenoughhelp.Minimumcrewsizeisfourveisbetter.BringatablethatisstrongenoughPRESIDENTSLETTErDanielJ.Welch12TileLetterMay2013 tostackseveraltilesonupsidedown.Thishelpsoffsetthetimetomovetileseachtimeyouneedtoback-butterone.Adrywallboardcartisaverygoodtooltotransporttilesfromthecratetothetable.Mixingthin-setonebagatatimeisabottleneck.WeinvestedinaRaimondibucketmixerwhichturnedouttobeabigmoneysaver.Getintoarhythmwiththecrew.Oncewedeterminedthebestmethodweallfellintoagroove.Amechanicaledge-settingsystemisamustforthistile.Clampingthetilesintoplacewhiletheydryistheonlywaytosettilesofthissizewithoutlippage.Ourinstallwasnotperfectbutwasmorethanacceptable.Iamfortunatethatthistemporaryoorinstallationonlyhastoholdupforoneweek.Themostcriticalitemwiththistypeoftileistheoorprep.Forthistemporaryinstallanunboundlayerof14backerboardservedasasuboor.Wetestedthisinstallationtoperfectourmethodsofinstallationforwhenitcountsonapayingjob.Wepulleduptilecheckedforcoverageusedseveraldifferenttrowelsmixesandmeth-odstodeterminethebestmethod.DuringthisshowIwillalsobeinstallingmudlargeformattilewaterproongandshowersintheAdvancedCerticationsforTileInstallersACTtest.Thisnewevalu-ationforunionandnon-uniontileinstallerscertiesmyabilityandskillstoinstalltileinadvancedsitu-ationsincludinglarge-formattileandsuboorsshowersmembranesandmud-setapplications.ButthatisanotherstoryDanWelchPresidentNTCA.368.250.360.485.133.240.365CTC14CTVCTCBackwardsCarpetTrim14TileLetterMay2013 TheNeXTevolutionofsubstratepreparationfromLATICRETESnapformoreinformation.SubstratePreparationProductswww.laticrete.coml1.800.243.47882013LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.A-5273-0413 ASKTHEEXPErTSTEChTALKQUESTIONIwasgiventhisemailaddressfromsomeoneatNTCAwhosaidifIsentmyquestionsthroughthisemailIwouldgetaresponse.Ilookforwardtohearingfromsomeone.IamindesperateneedforsomedirectionasIdontknowmyrightsasanewhomeownermyhusbandandIrecentlybuiltanewhomeandhavelivedheregoingonvemonthsorwhatmynextstepshouldbe.ThecustommasterbathsteamshowerhasCarraramarble1x1mosaiconentireoorwithashow-ersystemthatincludedmembraneanddrain.Withinafewshowerswenoticeddarkeningwetlookarounddrainandtobackwalleventuallygettingworsetothepointwherethiscircleencompassedtheentiredrainreachingoutagood2intotaldiameter.Thebuilderandinstallerwerenotied.WereceivedalotoftalkonmarblebeingporousandnatureoftheproductwhichIagreewithtoacertainextent.LongstoryshortIcontactedtheshowersystemmanufacturermyselfbecauseIquestionedthatmaybethedrainwassettoohighwaterpuddlingarounddraindur-ingshowers.Finallyameetingtookplacewithseveralpeopleanditwasagreedthatduetoinstallererrordrainwassettoohighinitial-lyandtheinstallerneededtolowerit.MyhusbandandIagreedtonotuseituntilitdriedoutanddarken-ingdisappearedthentheinstallerwouldresealandendofstory.HoweveritstillhasNOTdriedout.IamafraidIhavepermanentdamageinwayofdarkeningstain-ing.Ithasimprovedbutnotback100.IthasbeenONEMONTHnowthatwehavenotusedit.Wehaveusedfansdehumidierandheatgun.Iwouldliketoknow1.Whatisyourexpertprofes-sionalopinionbasedonfactsoftheamountoftimeitshouldhavedriedoutin2.WhocanItrusttoofferanunbiasedopinionandwhocanIturntoifmybuilderandinstallerneglecttoofferaresolution3.IsthereatileinspectorinSponsoredbyThismonthsAsktheExpertsalsoencompassesTechTalktoillustratethetypeoftechnicalassistanceNTCAprovidestoprofessionalcontrac-torshomeownersandtheADcommunity.MichaelWhistlerscom-mentsintheAnswerandResponsesectionsareinbold.Sponsoredby16TileLetterMay2013 myareaIndependenceOhiothatholdscredentialstoseemethroughthisIwouldsincerelyappreciatesomefeedback.Idontknowwhattodoandbesidesthemoneyitsbeenahugeinconvenienceanddisappointmenttomyhusbandandme.PleasehelpANSwERIamsorrythatyouarehavingtroubleithyourtiledshoer.wegetthiscomplaintonaregu-larbasisithmarbleinstalledinshoersandonCarraramarbleinparticular.Asyouhavenotedmarbleisanaturalproductthatisporousthereforeabsorbsatereasilyandnoamountofsealingillstopthisfromoccurring.Infactstonesealersgenerallyallomoisturetopassinbothdirectionsandonlyslolargermoleculeslikedirtandoilsfrombeingabsorbed.Manyexperiencedtilecontractorsandspeciersinteriordesignersetc.illstronglyencourageagainsttheuseofCarrarainshoersbecauseoftheirexperiencesithunhappyclientsaftersuchinstal-lationshaveresultedintheexactsituationinwhichyoundyourself.Mypersonalexperienceasatilecontractorofmorethan20yearsledmetoturnaaysuchprojectshileothercontractorsrequireasignedaiverabsolvingresponsibil-ityhenthemarblechangescolor.IhadusedCarrarainonesteamLATICRETEPAVERLINKisprofessionally-engineeredjointsandforstoneandpaverappli-cations.IdealforwidejointsLATICRETEPaverLinkisseventimesstrongerthanpolymericsandanddoesntrequiretheuseofwaterwhenmixing.Itswaterpermeablefreezethawstableandeasytoinstalljustdisperseandbrushintojointsandthepatioisreadytoenjoy.Italsohelpspreventjointero-sionandweedgrowth.Itslikegroutforpaverswww.laticrete.comTileLetterMay201317 shoerhereafterapproximatelyfourmonthsthemarbleinsidetheenclosedshoerappearedtobeacompletelydifferenttypeofstonefromthesamestoneinstalledout-sidetheshoerduecompletelytotheoxidationofthemineralsithinthemarblesubjectedtohighmoisture.Thisoxidationasunfor-tunatelypermanent.Iamsadtoreportthatyourstonecouldindeedbepermanent-lychangedinappearance.Thisisanaturalprocessthatcanoccurithnaturalstoneinetareasandisoneofthereasonsfortheexplosionofporcelaintilesthatsuccessfullymimicthelookofnat-uralstonebutalleviatetherisk.Aslongasthetilesareinstalledproperlyi.e.notilecomingloosenocracksingroutetc.thisisanaestheticproblemnotatileinstallationfailure.TheMarbleInstituteofAmericaillprobablytellyousomethingsimilarithmoretechnicaljar-gonincludedaboutthecalciumcarbonatemake-upofthestoneetc.Asfarasatileinspectoroneofthemostrespectedinthetileindustryisnottoofaraayfromyou.DaveGobisCeramicTileConsultant262-639-2262daveceramictileconsultant.com.Pleasecontactmefurtherithmorequestionsifyoudesire.MichaelwhistlerNTCAtechnicalconsultantandpresenterResponseHiMichaelandthankyouforyourspeedyresponseIncludedareafewpicturesofhundredsthatmayhelpexplainthescenario.Inoticedthedarkeningwith-inaweekorsoofmovinginhere.IinformedthebuilderandinstallerandIalsomadetheinstallerawarethattherewereafewslitsinthegroutalongthefoorwheregroutonthefoormettheoutsidewall.Thisjointneedstobeflledwithsealantlikesili-coneorurethaneonethatmeetsASTMC920notgrout.Groutillalayscrackataalltooorjunction.Alsotherewereafewtilesthatwereroughonourfeetsharpcorners.Asaresulttheinstalleraddedmoregroutdidntteartheoldout.Notagoodpractice.AndhestarteddiggingattheroughtilebeforeIstoppedhim.Howeverheputagougeintothatareaandhadtore-grout.Oncewestartedtousetheshoweragainthewaterpooledtothatareacreatingdarkwet-lookingtile.ItwasafterthisImadementionaboutwaterpud-dlingarounddrainbecauseareakeptgettinglargerandlargerincircumference.Theshowermembranedrainsystemmanufacturergotinvolvedanditwasdeterminedthatthedrainwasindeedsettoohighinitially.Soitwasrepairedbutwestillhavenotuseditbecause18TileLetterMay2013 itlookswetandwewerewait-ingforittocompletelydisappearbeforethesealerwasputbackon.Iwastoldthatitwoulddryin2-8weeksthenthecontractorwhohadcontactedNTCAsaiditwouldbeinanundeterminedamountoftimeandtheownerofthestonecompanytoldmethataccord-ingtotheMIAthatitcouldtakeupto10weeksItcoulddryoutbutmayneverreturntotheoriginalcolor.Theinstallerisnotemployedbythestonecompanybuthisnamewasgiventomeasaninstallerintheareathatcoulddothejob.ThestonecompanyIguesssubsoutworktohimThisisacommonpracticewhichtakesinstallationliabilityandburdentopayworkmanscomptaxesandunemploymentinsuranceofftheprimarycompanyarottenloopholeinmyopinionbutgen-erallylegal.Wehavebeenverypatientbutnowitisgettingalittleridiculous.Wewanttouseourshowerbutwantafairresolutiontoo.Weareveryupsetbythisconsideringtheamountofmoneythatwasinvest-edinsomethingthatshouldhavelastedmorethanafewmonths.NobodyeverinformedmethatIwouldrunintothisproblem.Iwastoldthattheshowersystemwassowonderfulbecauseitpreventedthingslikethisfromhappening.ThatbeingsaidthesystemwouldneedtobeinstalledproperlyinordertohavethatclaimholdThehomeownerscustommasterbathsteamshowerhas1x1Carraramarblemosaicontheentireoorwithashowersystemthatincludesmembraneanddrain.Withinafewshowersadarkeningwetlookappearedaroundthedrainandtobackwalleventuallygettingworsetothepointwherethiscircleencompassedtheentiredrainreachingout2intotaldiameter.Manyexperiencedtilecontractorsandspecifersinteriordesignersetc.willstronglyencourageagainsttheuseofCarrarainshowersbecauseoftheirexpe-rienceswithunhappyclientsaftersuchinstallations. true.Ihaveresearchedalreadyonstonemake-upreadalotoneforescencethatseemedtoaffectourentireshoweroorthebusinessabouthowhardwaterwastoblamebutIknowthatitgoesfarbeyondthatcouldithavebeencausedbywaterpen-etratingunderneathAccordingtosomearticlesIhavereadfromNTCAhardwaterandtheuseofthin-setaloneunderthetilesisnotenoughtomakeeforescencehappenusuallyitisfrombelowthesurfacewheremoisturehaspenetratedthroughbutwhyMyonlylogicalanswerisbecauseofthedrainbeinginstalledtoohighitcausedwatertopuddlearounddayinanddayoutformonthsthetilessoakedinallthatmois-tureanditneverhadachancetorecoverbecauseitsatlikethisformonthsonend.IsthatafairassumptionIhaveheardaboutDaveGobisfromtheJohnBridgesitethatIhavebeenfollowing.Suchagreatplaceforfreeadvice.Whatwon-derfulpeopleIhaveheardthatmychancesareslimofcontactinghim.Iwouldbetmyhousethatheisfartoobusyforsomeonelikemeandanissuethatmayseempettycomparedtoothers.1.ShouldIjusthaveinstallersealthisthingupandseewhathap-penswithdailyuseofitAndthengetmoresickwhenIseethatthediscoloredareajustgetsworseIwouldnotaddsealer.Afteramonthofnotusingtheshowerandemployingvariousdryingtechniquesfansdehumidierandheatgunthedarkcirclearoundthedraindiminishedbutwasnoteradicated.Waterpuddledaroundthedrainduringshowers.Theshowermembranedrainsystemman-ufacturergotinvolvedanditwasdeter-minedthatdrainwassettoohighinitially.20TileLetterMay2013 2.CanyoutellmewhatwouldbetheabsolutebesttypeofsealertoputonthisoorconsideringthecurrentsituationIwouldsuggestadifferentsolution.3.IsthereanyreasontocontactamarblerestorationcompanytodoanythingtosurfaceofthismaterialthatcouldbeofanyhelpItprob-ablywontdoanythingsincethediscolorationisallfrombeneaththesurfacehuhYouarecorrecttheycannothelp.Iamreallysickaboutthiswholething...Idontknowwhattodofromthispoint.OnceagainIamsorryyouarehavingproblemsbutperhapsexploringanalterna-tivewillbealong-termsolution.Gobacktothetilestoresandfndsomebeautifulglazedorporce-lainmosaicthatwillmatchandenhancethelookofyourverynicemastershower.LikelytheCarraraiswell-enoughinstalledthatyoucouldjusttileoverthetopofitinsteadoftearingitoutandpossiblycompromisingyourKerdiwaterproofng.Yourtilesetterobviouslyalreadyunder-standshowtoremovethedrainandchangeitsheight.ThanksMichaelsoverymuchYouhavenoideahowmuchIappreciateyourtakingthetimetoofferyouradvice.IespeciallythankyouforsuchaquickturnaroundtimeThatistrulyanawesomethingforpeoplelikemewholackinthepatiencedepartmentSothankyouagainTMTECPowerGroutUltimatePerformanceGroutisabreakthroughingrouttechnology.Withoutstandingperformanceandeaseofuseitprovidessealer-freeresistancetostainscrackingandeforescencewithsuperiorcoloruniformityinresidentialorcommercialapplications.Thispowerfulproductsim-pliesanyindoororoutdoorinstallationbyallowingforgroutjointsrangingfrom116to12withasingleoor-and-wallformula.Itsfast-settingfeatureaccommodatesfoottrafcwithinfourhoursofcompletionandshowerusageinasfewas24hours.Thedemandfortheproducthasbeensteadilygrowingsinceits2011introduc-tion.TomeetthisdemandandmatchnewindustrydesigntrendsH.B.FullerConstructionProductsconsultedwithdesignersinstallersandcolorexpertstodevelop13newcolorofferingsinadditiontotheexisting19coloroptions.TECPowerGroutcomesin32col-orsin10-poundor25-poundbags.Twelveofthecolorsareavailableinve-poundjars.Formoreinformationvisitwww.tecspecialty.com.TileLetterMay201321 sponsoredbyBUSINESSTIPThecompetitionAnalyzeanddescribeyourstrongestcompetitorsanddevel-opaplanbywhichyouintendtocompete.Howareyoudif-ferentWhatdoyoudothattheydonotCertifcationstrainingonproductsprofessionalassocia-tionsandmembershipslongev-itysupervisionwarrantyproductknowledgeservicestaffCompetitorsshortcomingshowwouldyoudobusinesssuchthatyoucancapitalizeontheirweaknessesListyourcompetitorsshortcom-ingsandhowyoucancapitalizeonthemthroughyourpromotions.Itisusuallycounterproductivetospeakdirectlyagainstyourcom-petitorsbutitseffectivewhenyoucaninsteadfocusonyourpositivesandsayWedistinguishourselvesbyMarketingbudgetYoumustmeasurethesuccessofanymarketingprogramyouunder-take.Askyourcustomershowtheyheardaboutyouandtrackitonaspreadsheet.Chartwhereyoureseeingsuccessesandusethattodeterminewheremoredol-larsshouldgo.Weigheachtypeofmarketingagainstthenumberandqualityofjobsyougetfromeachone.Thiswillhelpdeterminewheretokeepspendingmoneyandwheretoscaleback.Anewmarketingeffortwilltakeaminimumofseveralmonthstodeterminesuccessorfailureandmostthingstakerepeatedexposuresomesay3-7timesbeforeacus-tomerwillactonthem.Generallyadvisorswilltellyouthatyourmarketingbudgetshouldbe3-7ofyourgrosssalesexcludingthein-housetimetomanagethepro-gram.Howeverinawell-estab-UsefulexcerptsfromtheNTCABusinessReferenceManualThismonthwecontinueourexplorationoftheMarketingsectionoftheNTCABusinessReferenceManualasfoundonpage25inthatdocu-ment.Thismonthweexaminewaystoaddressyourcompetitionandhowtomanageyourmarketingbudget.CheckupcomingTileLetterissuesformoredetailsonmarketing.TodownloadtheentireNTCABusinessReferenceManualvisitwww.tile-assn.com.22TileLetterMay2013 Dallas972.488.2800-dallassaleslevantinausa.comAtlanta678.436.5439-atlantasaleslevantinausa.comChicago630.361.6600-chicagosaleslevantinausa.comAutoviaMadridAlicantesn03660.NoveldaAlicanteSpaint34965609184f34965609109infolevantina.comwww.levantina.comCREMAMARFILCremaMarfilfromLevantinasCotoinSpainisinternationallyrecognizedastheverybestcreammarbleavailableintheworld.LevantinasCremaMarfilisspecifiedbytheforemostarchitectureanddesignfirmsandisinstalledworldwideinmajorretailentertainmenthospitalitycorporatehealthcareeducationalandinstitutionalprojects.Coverings.AtlantaGeorgia.April29-May2.HallBStand3430 lishedmarketyoumightbeabletoscaledownthenumberandwhentryingtobreakintoanewnicheyoullhavetorampitup.Nomatterwhatyoucanaffordtospendmakemarketingalineiteminyourbudgetanddeter-minethedollarsyouplantospendatthestartofeachyear.Thinkthroughthemosteffectiveplacetoputthosedollarsandconcentratethere.Leavesomecontingencymoneyforauniqueopportunitythatmightcomeup.Settingyourbudgetatthestartoftheyeargivesyouaquickresponseofitsnotinthisyearsbudgetforallthoseopportunitiesthatpeopletrytopromoteduringtheyear.Ifyoureworkingyourplanyoucantellthemyoullconsidertheiropportunityfornextyearsbudget.Whenyouvedoneyouryear-endevaluationofyoureffortsyoucandetermineifitsworthaddinginanewareaorstickingwithyourcurrentplan.Asbusinessslowsdownsomecompaniesdecreasetheirmar-ketingbudgets.Howeverthisiscounterproductive.Theoneplaceyouneedtokeepspendingmoneyisontheefforttogetmoreworkcomingin.Dontjeopardizefuturerevenuebasedonthecurrentcli-matejustmakesurethedollarsyourespendingarewell-investedbringinginvalidbusiness.MAPEIisproudtoannouncethedevelopmentofacom-pletelineofcareandmain-tenanceproductsfortileandstoneinstallations.UltraCareproductsincludesealersfn-ishescleanersandproblem-solversthatcanbeusedbyprofessionalsandconsumers.Eachproductisformulatedtobeenvironmentallyfriendlysafetohandleandeasytouseaswellastoprovideoutstandingperformanceanddurabilityatacost-effectiveprice.FormoreinformationonthenewUltraCarelinevisitwww.mapei.com.24TileLetterMay2013 www.tilewareproducts.com828-322-9273828-304-1076Fax2013CoveringsSpeakerTileluxurynolongerjustasurfacePermaTileFastenerUSPatentNo.81617002013TileWareProducts.Allrightsreserved.THEFIRSTGRABBARTHATDOESNTVIOLATEWATERPROOFINGANDITSATILEPRODUCTNewGrabBarsHooksTowelBarsofferedinChromeBrushedNickelOilRubbedBronze.4newGrabmodelsbelow featureStOrYRedondoBeachisasmallcoast-altowninLosAngelesCountyCalifornia.Thecityischaracter-izedbyitslongsandybeachover-lookingthePacicOceanandisapopulartouristspot.In1907GeorgeFreethayoungHawaiian-EnglishathletebroughtmodernsurngtotheCaliforniacoastviademonstrationsatRedondoBeachaspartofamarketingpromotionforalocalresort.Oneofthetownsmostpopularandfamousattrac-tionsisitspierbuiltintheformofahorseshoe.Sincethelate1800stheRedondoBeachPierhasgonethroughsevendifferentincarnations.Mostrecent-lyinthewinterof1988thepierwasbadlydamagedbytwoseverestormsandinthesameyearitwasburneddowntothewaterlinebyare.In1995thelocaltowncoun-cildecidedtobuildanewpierattheendofTorranceBoulevardstrengtheningitsbasewith200concretepilings.Covering70000squarefeetthepierconstructionofreinforcedconcretetookeightmonthstocomplete.Sitting25feetabovethewatertheRedondoBeachPieristhelongestendlesspierontheCaliforniacoast.OneofthemostpopularattractionsinsouthernCaliforniaitishometotheKingsHarborretailshopsrestaurantssportsshingandanoutdoorcon-DressingupforvisitorsandlocalsRedondoBeachPierRedondoBeachCalifornia26TileLetterMay2013 800.423.5243www.barwalt.comWalterPytlewskiCEOOeBarwalttOOlJackAbravanelOeCocotilEtEChniquEsMakessensedoesntitProvidingprofessionaltoolsforover35yearsHeyJackwhatsthesecrettoafullergroutjointWalterwhatsthis20questionsGiveatileguyonhiskneesabreakOKOKthenjustuseournewandimprovedUGSgroutspongeswiththinnerVelcro.GetALLthewateroutOurnewimprovedspongesnowattachwithextremelythinVelcro.WowLeaveittoBarwalttoimproveanalreadygreatproductNeversqueezeaspongeagainUltraGroutingSystemtcompeegogyemcyogogmeby30-50.uepogepmoegogmeeeggebckeece.tekcdegebckepo-comfobecoedgpdegopogedbvedo-bvecbpdfoede. certstagethatprovidesentertainmenttopatronsofthepier.Overtheyearsdegrada-tionhadleftthistouristspotindesperateneedofrepair.In2011RedondoBeachPierbeganworkonamulti-yearmulti-phaserenovationplan.WorkingwithMAPEIrepresenta-tivesandarepresenta-tivefromAcker-Stonethepavermanufacturerthetwoarchitectswhoworkedonseparatephasesoftheprojectdesignedamulti-phaserenovationoftheboardwalkandtheuniqueparkingfacility.WiththeapprovalofthecityofRedondoBeachtheychoseMAPEIsystemstorepairthepierandproduceanishedlookwithdecorativeconcretepavers.ThearchitectswerechallengedbyaheightissueforthewalkwayssotheyselectedAcker-Stones4cm-thickHolland1exteriorconcretepaverswitha4x8footprint.Forvisualappealtheyspeciedfoursolidcolorsthreeshadesofgraymixedinaspecicpatternwithashadeofbrown.Forsustainabil-itypurposesthearchitectsspeci-edapaverthatcouldwithstandpressure-washingandthemultipleFEATURESTORYDressingupforvisitorsandlocalsWorkersre-surfacingthewalkwaywithMAPEIsPlanitopFDmixedwithPlanicreteAC28TileLetterMay2013 AmericanHeritageVintagerevisitedandrevivedformoderndesign.Theartisanalfeelofhand-scrapedhand-oiledhardwoodisauthenticallyreproducedinacolorbodyporcelaintilethatwithstandstherigors-waterstainsfreezingconditions-oftenassociatedwithrealwood. stainsthatwouldaccumulatefromfoodandbeveragespillsandothersources.TomeetthischallengeAcker-Stonesuppliedagrindn-ishwhichpreventsetching.TwocontractorsPaverPlusofDowneyCaliforniaandSouthwestSpecialtiesofLasVegasNevadaworkedontheproject.Workonthe7700-square-footareafrontingtheretailshopsalongthesouthendoftheboardwalkstretchingouttotheshingpierwasdonebyPaverPlus.AdditionalpublicspacealongtheboulevardsofthepierwasrenovatedandpaverswereinstalledbySouthwestSpecialties.AftershotblastingtheconcretetoaConcreteSurfaceProleCSPof7thePaverPluscrewresurfacedFEATURESTORYDressingupforvisitorsandlocalsEXTERIORCONCRETEPAVERSFORREDONDOBEACHPIERbyAcker-StonepavermanufacturerConcretepaversaremadeupofaggregatesandcementwaterpig-mentandsomespecializedchemi-cals.Paversgenerallycomeintwotypesthrough-mixandface-mixpavers.The1438aggregateisspreadevenlythroughoutthrough-mixpaversalongwiththepigmentproducingacoloredpaverthrough-outitsentirethickness.Inaface-mixpaversandandpigmentareconcen-tratedinthetop10ofthepavermakingitlookmorerened.ThearchitectsfortheRedondoBeachPierprojectchoseathrough-mixpaverwithagrindnish.Thegrindnishprocessmillsoffthetop1-2millimetersofthecreamthenetextureonthetopofapavertoexposethehardestpartofthepaver.Paverswithagrindnishdonotetchwhenexposedtopressurewashing.Grindingalsoexposessomeaggregatethatcamouagesstains.Acker-Stonemakespaversofdif-ferentthicknessesfordifferentappli-cations.Ingeneral4cmpaversareusedonprojectssubjecttopedes-triantrafconly.Standardpaversare6cm238thick.Forvehicularconditions8cm318paversarerecommended.DuetotheheightregulationsontheRedondoBeachPierprojecta4cmpaverhadtobeused.ThisissueledtoaninstallationPaverPluscrewresurfacedtheentiresec-tionofthewalkwaywithPlanitopFDfulldepthrepairmortarmixedwithPlanicreteACadmixture.30TileLetterMay2013 WhyCttonPyIncreaseYourEarningPotentialBuildConsumerCondenceDiferentiateYourselFromYourCompetitionLaaCTEFCifdTiIaCTITNaYConttCTEFt864.222.2131www.t.omothmotnttngoCTIttdtndotonDaaiajhaJune4CTEFPendletonSC28ISCSurfacesKansasCityKSJuly27DBTileHialeahFLAugust6CTEFPendletonSCSeptember27ISCSurfacesKansasCityKSOctober1CTEFPendletonSC12DBTileWestPalmBeachFLNovember22ISCSurfacesKansasCityKSDecember3CTEFPendletonSC theentiresectionofthewalkwaywithPlanitopFDfulldepthrepairmortarmixedwithPlanicreteACadmixture.NexttheytroweledonMapelasticwaterproongandpro-tectivemembrane.Mapelasticsspe-ciallyformulatedsyntheticresinsgenerateahardenedwaterproonglayerthatremainsexibleunderallenvironmentalconditionsandresistschemicalattacks.Itoffersexcellentprotectiontoconcretestructuresincoastalareasexposedtohighhumidityandsalt.Oncetherepairswerecomplet-edandthesurfacewaspreparedthePaverPluscrewbeganinstall-ingexteriorconcretepaversusingMAPEIsGranirapidmortarsystem.Granirapidwasselectedforitsexcellentstrengthanddeformabil-itycharacteristics.Theinstallationteamswereabletoset500-750paversperday.TheprocessofsettingexteriorpaverswiththeGranirapidsysteminplaceoftraditionalmasonrytech-niquesemployingsandisbecomingmoreandmorepopularforoutdoorareasespeciallyinlargecommer-cialvenues.WefrequentlyinstallpaversovermortarbedsthesedaysespeciallyifthepaverswillbeexposedtovehiculartrafcsaidGonzaloDuarteprojectmanagerofthePaverPlusteam.WeusedMAPEIsGranirapidmortarsystembecauseitwasrecommendedbyAcker-Stonebasedontheirexperi-enceinthisareaandwelikeitsrapid-dryingcharacteristic.FEATURESTORYDressingupforvisitorsandlocalswithamedium-bedmortar.Settingexteriorconcretepaverswithamedium-bedmortarisarela-tivelynewtrend.Traditionalmasonrypracticesinthepastinvolvedsettingpaversinacompactedsandbed.FortheRedondoBeachPierproj-ectwherevehiculartrafcwouldbepassingoverthepaverstherelativelythin4cmpaversdictatedthattheinstallationwouldhavetobemadewithaexiblemedium-bedmortar.Anotherconsiderationwastheaspectratioofthepavers.Aspectratioisacalculationinvolvinglengthversusthicknesswhichmustfallwithincer-tainparameterstosupportvehiculartrafc.Thepaversselectedforthisprojectwereoutsidetheaspectratioforasandset.Asisthecasewithtilesettingliabilityforfailuresoftenplaysalargeroleinamunicipalityschoicetouseamortarsetforconcretepaverswheretheywillbeexposedtovehiculartraf-c.Iftheyexperienceafailureeventhoughitcouldbeduetoaninstal-lationerrortheyarereluctanttousesandsetsintherepair.Thoughmortarsetsaretypicallytheprovinceoftilesettersarelativelysmallpercentageanecdotallyabout10oftheworkisdonebytileinstallers.Themajor-ityofthisworkisdonebymasonrycompanies.Anytileinstallationcon-tractorslookingtoexpandtheirworkintothisareaneedtobecomefamiliarwiththevariouscharacteristicsofthepaversmanufacturedtodayanddeter-minehowtheywillworkbestwithmedium-bedmortars.32TileLetterMay2013 www.nacproducts.com1-800-633-4622isaperfectsolutionforlowthreshholdapplicationsProvidesadoublelayerofwaterproofprotectionforandSubSealliquidmembranesEasytoinstallsystemhelpsreduceslopeandinstallationissuesExtrasecurityforexteriordeckswithlivingspaceunderneathExceedsANSI118.10118.12forwaterproofandcrackisolationmembranescovers300sq.ft.ofdeckorbalconymakingitthemostcompletesystemonthemarketNACputstheproof InthePierPlazaareaalongthebeachthereisalargemulti-tieredparkingstructurewithretailshopsonthetopofthestructureandonthelowerlevelfacingthebeachandtheconcertstageoutonthepier.ThearchitectsalsoselectedMapelastictowaterproofandpro-tectthelowerleveloftheparkinggarageandtheretailshopsonthatlevel.PlanitopFDwasalsousedtorepairthesurfaceofthePierPlazaandaroundtheKincaidRestaurantonthenorthendoftheboardwalk.The8300squarefeetofwalkwaysinthisareawerethencoveredwithconcretepaverstoo.SouthwestSpecialtiescrewsagainusedGranirapidtosetthepavers.Inthisrstphaseofrenovation16000squarefeetofthepierwalkwayswererepairedandcov-eredwithpavers.Morethan3000bagsofPlanitopFDwereusedfortherepairs.Additionalportionsofthepierwillberenovatedinasecondphaseasmoredevelop-mentcomestothepierandpublicfundsareapproved.TherepairedandimprovedareashavemadetheRedondoBeachpierevenmoreattractivetothetwomillionvisitorswhoocktothepiereveryyear.ProjectPartnersOwnerCityofRedondoBeachandRDRPropertiesDistributorsQuestBuildingProductsandWhiteCapArchitectsNestArchitectureandBGBInc.GeneralContractorMarineConceptsExteriorConcretePaverInstaller1PaversPlusExteriorConcretePaverInstaller2SouthwestSpecialtiesMAPEIRepresentativeRexRevardFEATURESTORYDressingupforvisitorsandlocals34TileLetterMay2013 Formoreinformationoradistributornearyoucall800-382-9653www.innoviscorp.comRecess-Itproductsareproducedoacorrosionresistantalloyedaluminumwithanelastomeric-waterproongandanti-racturecoatingcombinedwithanaggregatebondingbase.Finishedmaterialsceramictilemarblegraniteetc.canbeappliedimmediatelyaterproductinstal-lationutilizingstandardmasticsorthin-set.Listedproductsaresuppliedwithwallastenerswhichmaybeusedwithwithoutpreinstalledwoodblocking.AlsotryourFloatingShelatilereadyshelsupportorusewithanyRecess-Itunits.BetteR-Benchisaneasytoinstallbench-ormingsystemthatreplacesthecomplexmethodscurrentlyinuse.Thisullyindependentsupportingunitcanbemountedtomostverticalsuracesquicklyandecientlysavingtheinstallervaluabletime.WhatoncetookdayscannowbedoneinaboutanhourAtIovicorporaioallourproductsaredesignedorsuperiorperormancewithminimaleortrequiredonthepartotheinstaller.Theyprovidemaximumfexibilityandareengineeredtomeetandexceedthestandardssetbymanyindustryrelatedorganizations.Expensivewaterproongsystemshaveallbeeneliminated.Innovisdoesallothiswhileprovidingcosteectiveotheshelvaluetotheinstaller. WaterintrusionintothelivingspacefromtwodeckscontinuallyfrustratedaUtahhomeowner.Theclientofathree-storyresidencehadtwolargeoutdoordecksthesiteofmuchoftheclientsentertaining.Thelowerdeckwasoverthemainlivingareaofthehomeandtheupperdeckservedasaroofforthelowerdeck.Althoughthehomeownerwasseekingtheservicesofanewdeck-ingcontractorEBConstructionofOgdenUtahshesharedthattheoriginalcontractorusedasim-pleroll-onliquidcoatingberglassmeshsystemtoattempttowater-proofthedecks.Whenitfailedtheoriginalcontractorchargedtheclienttore-applythesameineffectivecoat-ing.AfteraheartywinterintheSouthOgdenareathesameissuesaroseclearlydemonstratingthewater-proongtechniquewasineffective.TheclientnoticedaTileDekbinderthatEBbroughttoameetingandinquiredaboutusingtileasadecksurfacingmaterialandhowsuitableitwas.ThecontractorhadlearnedaboutTileDekwww.duradek.comtiledekfromatradeshowandinter-netresearchandconcludeditwasthebestoptionfortilingoutdoorsofferingafully-warrantedsystemWaterproofngmakesallthedierenceindual-leveldeckCASESTUDYOUTDOORSETTINGSTileDekmembraneandporcelaintileresolvelong-standingwaterintrusionissuesTheresultingdeckused20x20SilkCrestporcelaininCashmerefromBedrosiansforabeautifulenduringnish.36TileLetterMay2013 www.schluter.com800-472-4588Viewinstallationvideosaswellastipsandtricksatwww.youtube.comschlutersystems1SubstratesTraycurbbenchrampandnicheBuildyourowncustomdesignwithtile-readybuildingpanelsoroptforprefabricatedeasytoinstallshowersubstratesthatwillcreatethebathroomofyourclientsdreams.Incorporatebeautifullinearoordrainsintothedcortocreateanopenconceptbarrier-freebathroom.WithSchluter-SystemsNextGenerationBathroomcomponentsnomatterhowyoubuildthebathroommoisturemanagementisincludedresultingindurablespa-likeretreatsbuilttolastalifetime.DrainKERDI-LINElineardrainwith3gratedesignsWaterproofingMembraneortilebacker evenoverlivingspaces.Skittishafterherinitialexperiencewithanineffectivesystemthecli-entwasstillhesitant.EBexplainedsomefactsabouttheproductsuchasthefactthatTileDekmeetsroongstandardsprovideslocalcompany-trainedinstallersthatstandbytheproductsperformanceandDuradekthemanufactureroffersa10-yearwarranty.AftersomedeliberationtheclientsettledonatileddeckwiththeTileDekmembraneforwaterproong.MBLConstructionofKaysvilleUtahwascontractedtodothewaterproongandtilesetting.Unfortunatelythewaterdamagewasmoreextensivethanoriginallyanticipatedandthesubstratehadtobereplaced.TheexibilityofTileDekallowedMBLtowrapthecolumnsandpreparethemfor20x20SilkCrestporcelaintilefromBedrosiansasadecknish.Workstartedwiththelowerdeckoverthelivingspaceandprogressedquickly.AssoonastheTileDekmembranewasappliedtilesettersinstalledthetileusingDUROCKNextGentilebackerMAPEIUltraFlex2asabondcoatandMAPEIGranirapidthin-setmor-tar.ThetilewasthengroutedwithMAPEIepoxygroutandurethanecaulk.Theprojectprogressedsoquicklythehomeownerswereabletoentertainontheirdeckatanupcomingpartyandhavethepeaceofmindofknowingthewaterissueswereresolvedandtheypossessedabeautifulenduringtiledeck.IneffectivewaterproongonupperandlowerleveldecksinthisOdgenUtahhomecausedextensivewaterdamageandtheneedtoreplacethesubstrate.AfterreplacingthesubstrateMBLConstructionreadiedthesurfacefortilebyinstallingtheTileDekmembranetileback-erandbondcoatofMAPEIUltraFlex2.TheexibilityofTileDekallowedtheinstallertowrapthecolumnsandpreparethemfortileinstallation.CASESTUDYOUTDOORSETTINGS38TileLetterMay2013 Bondablesheetmembraneforprimarywaterproofingoveroccupiedspaces-ThinCPEsheetmembrane-Formulatedforexteriorapplications-NocuringsavestimeProvidesuniformthicknessquality-MinimizesworkmanshipvariablesProvideswaterproofingcrackisolationandjointbridgingBondwithNobleBondEXTforfastcuretime-Canbebondedwithlatexportlandcementmortar JeanneBellamahCommunityCenterinAlbuquerqueN.M.wasbuiltintheearly1970sandwasdueforupgradeandexpandedspace.TheCityofAlbuquerquehiredarchi-tectG.DonaldDudleyAIALEEDAPtohandledesignandKellsandCraigArchitectsInc.wascontractedastheexecutivearchitecturalrm.Atthersteldmeetingthearchi-tectsaddressedthebuildingsagedexterior.AccordingtoDonDudleyTheleft-handportionoftheproj-ectwillbecladinanoxidizedsteelskinashomagetotheageoftheexistingbuildingwhilethenewadditionistobecladinahigh-techultra-thinporcelaintilecladdingsuchasthatwhichhasbeensuccessfullyusedinEuropeandrecentlymadeitswaytoAmericanarchitecturalapplications.WewantedtouseDaltileSlimLitePanelswhicharelarge-formatporcelainsheetstofunctionasexteriorweathercoveringcon-tinuedDudley.LATICRETEoffereduskeytechnicalexpertisewithsoliddocumentationthatwasacceptedbythelocalchiefbuildingofcialandbecauseofthattheexteriortilewasthenconsideredadecorativeveneer.LATICRETEDaltiletransormAlbuquerquecommunitycenterexteriorwithhigh-techwaterproofngandultra-thinporcelainpanelsCurrentlyunderconstructionAlbuquerquesJeanneBellamahCommunityCenterwillfeatureexteriorcladdingofDaltileSlimLitePorcelainPanelssupportedbyLATICRETEHydroBanexibleseamlesswaterproofng.Thegoalfortherenovationofthecommunitycenteristocladpartoftheexteriorinanoxi-dizedsteelskinashomagetotheageoftheexistingbuildingwiththenewadditioncladinhigh-techultra-thinporcelain.CASESTUDYOUTDOORSETTINGS40TileLetterMay2013 GloballyProeCostructioSolutioswww.laticrete.coml1.800.243.4788LATICRETEPAvERLInkSuperStrongandEasytoInstallSnapformoreinformationA-5274-04132013LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.n7XStrogerthanpolymericsandnNomixingrequirednPreventsjointerosionandweedgrowthnNosafetygearrequiredApplySpreadEnjoyAseasyas...ProfessionallyEngineeredJointSandforStonePaverApplications DudleysspecicationsincludedLATICRETEHydroBanasinglecomponentself-curingliquidrubberpolymerthatformsaexibleseam-lesswaterproongmembraneandbondsdirectlytoawidevarietyofsubstrates.SinceLATICRETEHydroBanwillbedoingalltheheavyliftingtokeepthebuildingweather-tightthecladdingisnolongerthesoleweatherbarrierandcanbeselectedfromamuchbroaderpalette.Morechoicestranslateintomorefree-domofexpressionforarchitectsexclaimedDudley.InitiallyBillFurgisonDaltilesarchitecturalrepresentativepresent-edtheDaltileSlimLitetiletoDudleyforconsiderationtobeusedonthisjobwiththeLATICRETEspecsstatedTimEvansLATICRETEtech-nicalrepresentative.TherewereseveralmeetingswithallpartiesinvolvedatwhichIhadgreathelpfromArtMintieandMarkBrooksofLATICRETETechnicalServices.Beforepresentingthisuniquebuild-ingplantotheCityofAlbuquerqueFurgisonobtainedfundsfromDaltiletoconductastudyontheproposedapplication.Thepaperworkwassub-mittedandultimatelycityofcialsapprovedthesystem.ArtMintieLATICRETEdirectorofTechnicalServicessummeditallupbystatingSlimporcelainpanelsarethewaveofthefuture.Theyrelightweightlookandfeelexactlylikeporcelaintilesornaturalstoneandtheyareextremelydurable.Forthesematerialstofunctionatoptimallevelstheyneedtobeinstalledwithhigh-performanceproductsthatcomewithacompre-hensivesystemswarrantyMintieadded.Andaninstallationsystemproducedbyacompanythatofferssingle-sourceresponsibility.WebelievethattheLATICRETESystemmeetsthoserequirements.CASESTUDYOUTDOORSETTINGS42TileLetterMay2013 TstSmssy.HighqualityCUSTOMbrandProlesgiveyouthereedomtocreateseamlesstransitionsorwallsfoorscountertopsandmore.Protecttileedgesbridgegapsandconcealinconsistentjointswithoutsacricingstyle.ExclusivelyManufacturedByProfileSTranSiTionSedgeProTecTion.WeKnoWinSTallaTionSYSTeMS.coUnToncUSToM.custombuildingproducts.com800-272-8786inTrodUcinganeWchoiceinhighqUaliTYProfileSandTranSiTionSSquare-EdgedDecorativeStepRampProfiles PremiumperformanceandenhanceddesignoptionsLinearDraininOil-RubbedBronzeTile-inLinearDrainPreformedNitchA-5252-03132013LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.SeeDataSheet230.99forcompletewarrantyinformation.Snapforvideo.WarrantyLIFETIMELATICRETEHydroBanLinearandSquareDrainsLATICRETEHydroBanPre-SlopedShowerPansandPreformedSeatsBenchesNichesandShelves InstallseasilyinminutesLightweightsite-sizableready-to-tilewaterproofsurfaceSinglesourcesupplyandacompletesystemwarrantyLATICRETEHydroBanShowerSystemwww.laticrete.coml1.800.243.4788 ToolsoftheTradeBLADESIuseDeWaltsawswith10inchbladeslovethemTheyarethemostuser-friendlysawsIhaveeverhadandtheyweighonlyabout50poundsTheyellowDeWaltbladesworkverywellforporcelainandorceramictile.GregMichaelCTIMichaelsCustomTileInc.NTCAFloridaRegionalDirectorNTCA5StarContractorIlookforabladethatcutssmoothfastandlastsalongtime.ForporcelaintilewelovetheRazorT3byRussoTradingCompany.Thereinforcedcorehelpskeepthebladefromwarping.Oneotherthingwenevereverbuybladesfromdiamondbladesalesmenthatcoldcallus.IsaacHomzaHigherStandardTileNTCAHawaiiStateDirectorIhavefoundthatmostofthenotablemanufacturershavetheironepremiumbladethatisverydependableandhasconsistentqualitywhichprovidesforcleancutsandlongevity.Alothastodowiththeconditionofthetilemachineaswellandtheproperowofwaterforcooling.Iagree100withIsaacaboutnotbuyingfromthesalesmanonthephonewiththebigdeal.IdidthatonceandthesixbladesIboughtwiththediscountdidnotlastalltogeth-eraslongasonegoodbladethatIboughtfromareliablesource.OnebladeIdolikewhencuttingglassistheALPHAVETRObytheAlphaToolCompanyoutofNewJersey.TomMeehanCapeCodTileworksNTCAMassachusettsStateDirectorWeuseAlphabladesonourgrindersexclusively.Aggressivewithlittlechippingismostimpor-tant.The10wetsawbladeofchoiceistheT3Razor.Ithasalarg-ercoretopreventdishingandthecutiscleanandaggressive.Speedandqualityprevailoverprice.JoeLennerNTCAPennsylvaniaStateDirectorCTEFCertifedTileInstaller769ByLesleyGoddinWeslicethroughMaywithalookatbladesthismonthandhearfromourcontractorstondoutwhathasworkedbestforthemovertheyears.Candidcontractorcomments46TileLetterMay2013 Copyright2012AlphaProfessionalTools.Allrightsreserved.103BauerDriveOaklandNJ07436800-648-7229Fax800-286-0114www.alpha-tools.comDRYTILEKITVIRTUALLYDUST-FREESHAPINGANDPOLISHINGAPPLICATIONCOVERSMORETHANA4DISCCONVENIENTANDFASTCANALSOBEUSEDWETDRYTILEBULLNOSEKITFactoryQualityFinishWithouttheMess TOOLSoFTHETrADEProductsBladesPearlsnewP4Turbo-MeshPorcelainBladeisdesignedtocutporcelainandothertiles.ThethinrimandcoreinconjunctionwiththeTurbo-Meshdiamondpatternallowsthisbladetocutsmoothfastandvirtuallychipfreewithreducedheattoextendbladelife.ManufacturedwithareinforcedcoreforstrengthanddurabilityPearls10mmP4Turbo-MeshPorcelainisidealforwetordrycuttingonalltypesoftileincludinggranitetiles.www.pearlabrasive.com.MKDiamondsQuietEdge2dia-mondbladeQE2featuresacon-vergenceoftechnologiesthatcre-atestheperfectbladeforcuttingporcelaintile.Thepatent-pendinglaser-cutcoreminimizesvibrationandnoisebyatleast20dbandthethinkerfofthebladecreateslessresistancewhilecuttingtopro-videafastermoreaccuratechip-freecutinporcelaingran-iteandvitreoustile.Apatent-pendingcool-ingslotdesignkeepsthebladecoolerthroughoutthecut.www.mkdiamond.com.QEPsBlackWidowisTheBladethatBitesBackThisuniqueserieswasdesignedforsmoothcuttingofceramicporcelainmarbleandgranitetile.Theadvancedpre-miumdiamondblendrimpat-ternoffersfastchip-andwob-ble-freecuttingandtheextremeheat-processedbladeconstructionassuresmaximumcuttingpowerwithlessdrag.Availablein478and10sizes.View10bladeinfoherewww.qep.comproducts.hpc1cat1sub18prod36.ImperialBladesoffersthe630CarbideBootblade.Thisboot-shapedbladebringsnewver-satilitytoImperialBladesMaxFusionCarbideline.Sweepingdesigncre-atessurfaceareaforcutsandcleaningedges.Optimallysizedcarbidegritbalancestheabilitytocutandpreventclogging.www.imperialblades.com.RTCProductssuppliestheT3Razorbladewithasuper-thinrimthatremoveslessmaterialforafastercut.TheSuper48TileLetterMay2013 Coretechnologyeliminatesdefectionandreducesnoiseinthistop-sellingbladeallowingtheT3tocutmorepreciselyandquietly.ThesethreekeyfactorsrepresentexactlywhythetheT3RazorisknownasTheTripleThreat.www.rtcproducts.com.TheBosch3Maxtungstencar-bidebladeallowsuserstoutilizeasingleaccessoryratherthansepa-rateblades.Itcombinesaraspandacarbidebladetotackletaskssuchascuttinggroutremovingthinsetandworkingin90-degreecornersandothertightspaces.www.bos-chtools.com.DEwALTsDW4764isapremi-um10x.060XP4seriestilebladewithextendedperformancedia-mondmatrixforlonglifeandcon-tinuousrimdesignthatprovideschip-freecut-tinginallkindsoftile.TheDW4764hasfourtimesthelifeofastandardbladeandisthetopsellingtilebladeforDeWaltbasedonpricequalityanddurability.Quarterlypromo-tionsavailableforinfoemailmegan.ramponesbdinc.com.TOOLSoFTHETrADE50TileLetterMay2013 JoinUsonFacebook.com FIVESTARCONTRACTORSPoTLIgHTJungTileServicesVictoriaTexasSince1988SpecialtyCmmercialandresidentialEmployees46Websitewww.juntile.cmAfterworkingfortwodifferenttilecontractorsinSanAntonioTexasforveyearsin1983AnthonyJungAJmovedtoVictoriaTexaspopulationabout60000andstartedsubcontractingfromaoorcoveringstoreandsoloingonsmalltilejobs.In1988JungTileServicesInc.wasincorporatedprimarilyfocusedoncommercialworkwith-ina200-mileradiusofVictoriawhilemaintainingapresenceintheresidentialarea.BecauseoftherelativelysmallsizeofVictoriaJungTiletookanyworkitcouldndfromsmallresidentialremodelstonewhousesschoolsandlargecon-dominiumprojects.In1998anofceshowroomwarehousewasbuiltinadevelop-ingareaofVictoria.Intwomoreyearsmorewarehouseandofcespacewasaddedtoaccommodatethecompanysexpansionfueledbydedicatedwell-trainedemployeesintheeldandtheofce.JungTilepridesitselfonitslowturnoverofkeyemployeesprovingthatitisadesirableplacetowork.In2006anew3000-squarefootshowroomwasaddedmakingJungTileadestinationforthesevencountyGoldenCrescentareathatitservesresidentially.CurrentlyJungTileemploys11ofceware-housepersonneland35eldper-sonnel.Jungattributesitsgrowthtothededicationandhardworkethicofitsemployeesandtoefcienthandlingofproblemsthatarisebythesolveandresolvephilos-sponsoredby52TileLetterMay2013 Takeitallin.Passioniscontagious.Joinus.Shareyours.Getinspired.Youropportunitytolearnandleadawaits.Dontmissit.convention.aia.orgeventTile.aspxReigniteyourpassionthisJuneaswegatherinDenver.Engageinseminarsnetworkingandthelatestproductsandtechnology.RechargeeacheveningandexperiencethebestofsummerintheMileHighCity. ophy.StaffsolvesissuesquicklyinawaythatisfairtoallconcernedwithoutpointingngersorcastingblameandtakesresponsibilityifJungTilecouldhavepreventedtheissuefromoccurring.Thenstaffresolvestheissuebydetermin-ingwhatcouldhavepreventedtheproblemandimplementingaplantopreventitfromhappeningagain.VersatilityenablesJungTiletomeettheneedsofawiderangeofcustomersfromcorecommercialandresidentialoorcoveringcli-entsthelatterofwhomitservesviaJungTileGranitethedbafortheresidentialsideofthebusinesstoservingclientsasafull-servicekitchenandbathroomremodelingcompany.JungTilecoordinatesateamofhighly-skilledandrespectedcontractorstotakecareofremodel-ingneedsrangingfromcabinetryelectricalplumbingpaintingandtilework.JungTilesshowroomalsopositionsthecompanyasatilesup-plierforthelocaltrowelandbuck-ettilesettersaswellasbuilderswhosendtheircustomerstoJungformaterialselectionandpurchase.Thestaffbelievesingivingbacktotheindustryandcommunityandisactiveinmanyorganiza-tionsincludingthelocalBuildersAssociationtheMid-CoastChapteroftheAssociatedBuildersandContractorsAJwaspresidentin1997RotaryClubsandtheChamberofCommerce.AJsfavor-iteisTheChallengedAthletesDreamComplexwhichprovidesathleticactivitiesforthementally-andphysically-disabledathlete.Heisthecurrentorganizationpresidentandcoachfortheadultsoftballteam.JungTilejoinedtheNTCAin2005andAJhasservedontheboardofdirectorssince2010.JungTilehasseveralcertiedinstallersandwontheTileLetterAwardfortheresidentialtilebestinstallationfor2010.FIVESTARConTrACTorSPoTLIgHTOneofJungTilesmostchal-lengingprojectswastheDetarHospitalAtriumadditionbuiltasacommonentrancebetweentwoexistingmedicalofcebuildings.Awaterjet-cuttilepatternowedthroughthemainpartoftheoorandseveralotherareasrequiredon-sitetailoringbyhand.Theatri-DetarHospitalatriumadditionFIVESTARConTrACTorSPoTLIgHTProJECT54TileLetterMay2013 FIVESTARConTrACTorSPoTLIgHTTileLetterMay201355 CustomBuildingProductsintroducestheSpiderWebIIUncouplingMatfeaturinganewheat-weldedeecedesignontopandbottomthatdeliverssupe-riorbondingwithmortar.SpiderWebIIdeliversexcel-lentcrackisolationfortileporcelainandnaturalstoneinstallations.Madefrommorethan70recycledpre-consumermateri-alsbyweightwithnovolatileorganiccompoundsitsusecanearnLEEDcredits.SpiderWebIImeetsANSIA108.01A108.17A118.10andA118.12performancestandardsandcanbeappliedoverchal-lengingsubstratessuchasgreenconcreteandsingle-plysupportedoors.www.custombuildingproducts.comumsexteriorglasswallrequiredpreciseradiuscuts.Threesepa-rateconcreteslabsrequiredcon-troljointstobeinstalledinanaestheticallypleasingway.Themedicalofcebuildingsstayedopenduringtheprojectsotrafcowhadtobeaccom-modated.Despitedelaysfromthegeneralcontractorthehospitaldemandedon-timecompletionwhichJungTilemetwithbeauti-fulresults.AlthoughthetwomaininstallersonthisprojectwerenotCertiedTileInstallersduringthisprojecttheytooktheexamlaterintheyearandarenowproudcard-carryingCertiedTileInstallers.56TileLetterMay2013 WEKNOWGROUT.COUNTONCUSTOM.ThegroutworldischangingandFusionProischangingit.Takinggrouttothenextlevelofperformanceforindooroutdoorcommercialandresidentialinstallations.UnsurpassedStainResistanceNoSealingRequiredUltimateColorConsistencyEasytoSpreadandCleanReady-To-UsePhotosDavidFederoffMicrobanprotectioninhibitsthegrowthofstaincausingmoldandmildewonthedriedgrout.MicrobanisaregisteredtrademarkofMicrobanProductsCompany.custombuildingproducts.com800-272-8786 QuarrytileabeautifulversatileenduringworkhorseforinteriorsandexteriorsSlipresistanteconomicalandavailableinavarietyofcolorsshapesandcolorsquarrytilecancreatebeautyandlong-termperformanceinyournextprojectByRonWilliamsonIronrockQuarrytilespecical-lywhenredhardathightemperaturesisanexcel-lentchoiceforoutdoorinstal-lations.Itoffersamoreversatileselectionofcolorspatternsandshapesthanyoumaythink.Itsverydurableandwhenleftunglazedhasaslip-resistantsurface.Itsaneconomicaloptionthathasauniquequalitywhichishardtoduplicate.Ofcoursequarrytilehasbecomesynon-ymouswithcommercialkitchens.Heatcoldgreaseoilheavytrafcandwaterbuild-upareallpartofthecommercialkitchenenvironment.Quarrytileeffec-tivelystandsuptotheseconditions.Alargevarietyofcolorssizesandeventexturesareavailabletocreateinterest-ingpatternsandborderswithaverynaturallook.58TileLetterMay2013 Thesamecombinationoffea-turesandbeneftsthatmakeittherightchoiceforcommercialkitch-ensmakesquarrytileagoodoptionforoutdoorapplicationswheresurefootingandlongwearareprimaryconcerns.Quarrytileisextrudedusuallyin12thicknessandcanbefredtotemperaturesinexcessof2000Fahrenheit.WhydoesextrusionmakesuchadifferenceMaterialpushedthroughadieunderpres-sureextrusioncreatesatilebodythatisverydenselycompact-edwithatightdie-skinsurfacethatreducesstainingandsurfaceporos-ity.Becauseitsextrudedquarrytileisthickerthanmostothertilegivingitaddedstrength.Theslightlyroughsurfaceofunglazedextrudedquarrytilemakesitoneofthemostnaturallyslip-resistantceramictilesavailable.Alsotheextrusiondienormallyproducesaribbedbackthatoffersexcellentadhesionforthin-setmor-tar.Thedenseextrudedbodyisvitreouswithlessthan3absorp-tionwhichmakesquarrytileper-fectforoutdooruseinfreeze-thawclimates.RootsinbrickmakingUnglazedquarrytileproductionhasitsrootsinthebrick-mak-ingindustryandusesrawmate-rialverysimilartothatusedinthemanufactureofbrickproducts.Naturalanddurablearethewordsbestusedtodescribehard-fredhigh-qualityquarrytiles.Thesimpleearthtonesassociatedwithunglazedquarrytilecomefromthechoiceofrawmaterialsputintothemixtocreatethetile.Quarrytileswithabaseofshalegenerallyhavearedorbrowncolor.Tileswithabaseofclaygenerallyhaveagrayorbeigecolor.Manyareasofthehomeindoorsandoutwillbeneftfromthedurabilityslip-resis-tanceandeasymaintenanceofhard-fredunglazedquarrytile.60TileLetterMay2013 Butquarrytileisnotlimitedtoonesimplecolorandsize.Alargevarietyofcolorssizesandeventex-turesareavailabletocreateinterest-ingpatternsandborderswithaverynaturallook.Whencombinedwithotherorganicmaterialsquarrytilecanbepartofawarmandinvitingsetting.Somequarrytileisproducedwithashadevariationfromtiletotile.Thisclassicarchitecturallooksometimesknownasashingisachievedthroughcontrollingtheowofoxygenandgasesinthekiln.InstallationconsiderationsWheninstallinghard-redquarrytileoutdoorsthereareadditionalconsiderationsthatshouldbekeptinmindmuchthesameasforanyoutdoortileinstallation.1.Besureyouareinstallingoverapropersubstrate.Foroutdoorinstallationsthiswilllikelycon-sistofacementslabthatisdrycleanrmatandproperlyprepared.Forbestresultsthecon-creteshouldbeaminimumof5thickandreinforced.2.Whentilingoveracementslabchecktheconcretetoseeifithasbeentreatedpaintedorsealed.Ifsothesealerorpaintwillneedtoberemovedtoensureastrongbond.Oncethesurfaceisfreeofanysealerscleantheconcreteusingastiffbristlebrushandasolutionofconcretecleanerandwarmwater.3.Repairanycracksintheconcretebeforeproceedingwiththeinstal-lation.Aconcreteslabthatshowslargecrackingmaynotbeanacceptablesubstrate.4.Aslightgrademayneedtobeincorporatedintothesurfacetokeepwaterfrompoolingandtoallowforproperdrainage.Acrack-isolationmembraneisrec-ommended.AlsobeawareofTheextrusionprocesscreatesastrongthicktilebodythatisverydenselycompactedwithatightdie-skinsurfacethatreducesstainingandsurfaceporosity.62TileLetterMay2013 ITSTHELASTTOOLUSEDWHYNOTUSETHEBESTItsthebestspongewehaveeverused.TerryMorrisonGroundZeroFlooringOakleyUtahSince1968WehavegottenmorecomplimentsonthequalityofArmalyProPlusgroutingspongesthananyotherspongewehaveevercarried.EricBarnhillContractSalesSanDiegoMarbleTileSanDiegoCaliforniaWeareveryimpressedwithhowwelltheArmalyProPlusgroutingspongeworksrightoutofthepackage.Itseasytouseandleavesnicefullgroutjoints.Italsopicksupmoregroutresiduesavingalotoftimeonthesecondwashwhichmakespolishingfasterandeasier.OnbehalfoftheapprenticesWayneMcAdamsCoordinatorJointApprenticeshipCommitteeLocal18TileMarbleTerrazzoInternationalUnionofBricklayersAlliedCraftworkersFromthetimeofgroutingwithArmalynaturalspongestoourArmalyProPlusHDQgroutingspongesoftodayourproductshavestoodthetestoftimeforover100years.2010ArmalyBrands.ArmalyProPlusVac-U-PakandtheGREENcoloroftheEpoxyGroutWipearetrademarksofArmalyBrands.1-800-772-1222VisitWheretoBuyatwww.armalybrands.com theneedformovementjointsthroughouttheinstallationandwheretheinstallationabutsastructure.5.Useagoodqualitywetsawwithenoughpowertocutthroughthickdensetile.6.Usepropersettingmaterialsforoutdoorapplicationscheckwiththemanufacturer.Wheninstallinginhotweatherdryingtimeswillbeaccelerated.7.Hard-redunglazedquarrytiledoesnotneedtobesealedafterinstallation.Butforconvenienceandaddedprotectionboththetileandgroutmaybesealedwithawater-basedpenetratingsealer.Donotuseanysurface-typeseal-ersastheymayadverselyaffectthecharacteristicsofthequarrytilesurface.8.ConsulttheTCNAHandbookforCeramicGlassandStoneTileInstallationfordetailsontilingoutdoors.Manyareasofthehomeindoorsandoutwillbenetfromthedurabilityslip-resistanceandeasymaintenanceofhard-redunglazedquarrytile.Mudroomssunroomswalkwayspatiospoolsurroundsgarageoorsandwallsentrywaysandlaundryroomsareallgoodcandidates.Whenconsideringwhatoorcov-eringandmorespecicallywhatceramictilewillbetherightchoiceforyournextprojectconsidertheceramictilethatwillgiveyougreatvaluedurabilityandslipresistanceunglazedhard-redquarrytile.Ironrockwww.ironrock.comhasbeenaleaderinprovidingqual-ityceramicproductssincetheincep-tionofthecompanyinthelate1800s.Thisfth-generationfamily-ownedcompanymanufacturesMetropolitanCeramicsquarrytileandMETROBRICKarchitecturalthinbrickinitsCantonOhio-basedfacility.Theslightlyroughsurfaceofunglazedextrudedquarrytilemakesitoneofthemostnaturallyslip-resistantceramictilesavailable.Thedenseextrudedbodyhaslessthan3absorptionperfectforoutdooruseinfreeze-thawclimates.64TileLetterMay2013 NTCABENEFITSBOXOneofthemostsought-afterbenetsofmembershipinNTCAistheNTCAReferenceManual.Thisdocumentaddressesarangeofissuesinacausecurepreventionformatassembledinat-a-glancetabbedsections.The200pageNTCAReferenceManualispackedwithacomprehensiveculminationofknowledgeandresearchanddevelopmentfromtheTechnicalCommitteemembersceramictilecontractorsdistributorsmanufac-turersandalliedmembersoftheceramictileindustry.FreewithannualmembershiptheNTCAReferenceManualincludesthecurrentTCNAHandbookofCeramicGlassandStoneTileInstallationaswellasANSIstandards.ThisyeartheNTCABoardofDirectorshasdeterminedthevaluecontainedinthispub-licationcanbenettheentireindustry.ForthersttimeevertheNTCAReferenceManualwillbemadeavailableindus-try-widetobothNTCAmem-bersandnon-members.ThebookhasgonethroughseveralformatsfromatabbedbindertoaCD-ROMtoapurelydigitalversionavailablefordownloadthroughtheonlineNTCAStore.Nowinsummer2013theNTCAReferenceManualwillreturninprintversionforeasyreferenceandsharing.MajorrevisionstotheNTCAReferenceManualincludeinfor-mationontheinstallationcareandmaintenanceofnaturalstonetileinstallationsaswellastwonewdocumentsaddressingceramictileinstallationoverpouredgypsumunderlaymentsandthedangerofusingscribingfeltasacrackisola-tionmembrane.NTCAReferenceManual68TileLetterMay2013 CEFCertifedileInstallersTeONLYileInstallerCertifcationrecognizedbythetileindustrywww.tilecareer.com864.222.2131SignatureSponsorsASCERCeramicsofItalyCoveringsCrossvilleCTDADaltileFloridaTileJamesHardieMAPEINTCASchluterSystemsStonePeakTCNATECPlatinumSponsorsBostikCertainTeedLaticreteMarazziUSAPorcelaniteLamosaUSGHighExpectations NTCANEWS70TileLetterMay2013ThenextNTCAwebinarisscheduledforMay30.ItwilladdressLarge-FormatTileandSubstratePreparation.Tosignupforthesessionclickon2013WebinarProgramsunderTrainingEducationatwww.tile-assn.com.NTCAhadapresenceatTheDaltileNationalSalesMeetingApril3-5attheJWMarriottGrandeLakesinOrlandoFla.Acrowdofabout700vendorsandDaltileemployeesweregatheredinafam-ilyreunion-typeatmosphereformeetingsandtabletopandeveningevents.JimOlsonassistantexecutivedirectorofNTCAwasonhandtodiscussdevelopmentofqualiedlaborlanguageinindustrydocu-mentssuchastheTCNAHandbookofCeramicGlassandStoneTileInstallationandArcomsMasterSpecanditsimpactandadvan-tagesforDaltilearchitecturalreps.DaltilevicepresidentJohnCousinsaddressedthecrowdattherecentDaltileNationalSalesMeetinginOrlandoFla.EarnMoreJobsEarnMoreMoneyandAvoidProblemsGetYourInstallersITSVerifiedTheTileInstallerThin-SetStandardsITSVerificationCertificateisawardedbytheUniversityofCeramicTileandStoneUofCTSandendorsedbytileandfloorcoveringassociationsinNorthAmerica.Tileinstallerswhosuccessfullycompletethisonlinecoursethatteachesindustrystandardsandmethodsforadheredthin-setapplicationswillearntheITSCertificate.TheITSCertificatewillgiveyoucredibilitywithyourcustomersandwillenableyoutoearnmorejobsmakemoremoneyandavoidcostlyfailures.Coursematerialteachesindustrystandardsforthin-setinstallationapplicationsincludinghowtoinspectandpreparesubstratesthin-setmethodsandworkmanshiprequirements.TheITSonlinecourseisavailableinEnglishandinSpanish.AdditionalonlinetileandstonecoursesareavailablefromourwebsiteUnderstandingtheBasicsofCeramicTileandUnderstandingtheBasicsofNaturalStoneUofCTSstrainingcoursesareidealforinstallersarchitectssalespeopledesignersoranyoneinterestedintileandstone.infoUofCTS.orgwww.UofCTS.org866669-1550Only150pertuitionUNIVERSITYofCERAMICTILEANDSTONEwww.UofCTS.org247InternetAccessNoTravelExpensesNoLostProductivityCertificateIssuedVolumediscountsavailable.MembershipdiscountsavailablethroughCTDATTMACandWFCA. IntroducingEmserTilesenhancedsimplifedandvirtualizedsystemocoordinateddesign.CeramicPorcelainNaturalStoneGlassMetalwww.emser.com INDUSTRYNEWSCMSreceivesMIAhonorsAttheMarbleInstituteofAmericasawardluncheonduringtheSurfacesshowinLasVegasthispastJanuaryHouston-basedNTCAmemberCamarataMasonrySystemsCMSreceivedaPinnacleAwardofExcellenceforRenovationRestorationforthe1910HarrisCountyCourthouseandaPinnacleAwardofMeritforCommercialInteriorfortheElPasoEnergyTower.TheHarrisCounty1910Courthouserestorationwasanextraordinaryaccomplishment.WorkingwithgeneralcontractorVaughnConstructionitwascompletedin14monthstwomonthsaheadofscheduleandincludedextrememea-suresofprecisionanddetailsuchassourcingadomesticsmall-batchofhistoricalrestorationtilemanufacturerstorecreatethe34x34mosaictilefortheoorsintheoriginalbuilding.CamarataalsorenishedtheGeorgiaPearlGreydecorativeandhighly-veinedwhitemarblesal-vagedfromtheoriginalbuildingandmatcheditwithnewmaterialtocreateseamlessbook-matchedanddiamond-matchedwallsandoorsintherotunda.Inaddi-tionCamaratainstalled15precastconcreteandglasslightpaveroorpanelsthatreplicatedtheeffectoforiginalglasslightshaftsthatoncesupple-mentedillumination.Glassblocksweresetintoconcreteoorpanelswhichwerethensetlikepaversonasteelbeamgridsystemintherotunda.Camarataloggedover32000manhoursonthisprojectwithnorecordableorlost-timeaccidents.Therestorationreceivednumer-ousawardsandisthesubjectofabookaswellasanupcomingPBSspecial.72TileLetterMay2013 Goahead...pushourbuttons.yuaskthequestis.WeivetherIgHTaswes.WhbecmeamembeAsamembenTCAullbekeptup-t-datewithveecessatadeeducatipvidedwithimatiabutpblem-slvitech-ladivecuettileidustdcumetsadspecifcatis.AllistbeeftsNTCAReferenceManualTileLetterMagazineTADAMagazineFreeTechnicalAdviceE-MailNewsletterNTCAWorkshopsRegionalTrain-ingTotalSolutionsPlusConferenceInstallationVideosTrainingManualsApprenticeshipProgramWebinarsFreightDiscountsPropertyandLiabilityInsuranceandsomuchmore...AddedvaluebeiactactmembethenTCAeveewadeewictactmembeeceives1800ivuchespducttheuseeveda.CallJimolsadaskabutuPateiSuccessPam601939-2071www.tile-ass.cm INDUSTRYNEWSCrossvillesBluestoneearnsConsumersDigestBestBuydistinctionCrossvillesBluestonetilecol-lectionhasbeennamedtheBestBuyPremiumSelectioninFlooringbyConsumersDigest.TheMarchAprilissuefeaturesthemagazinesexclusivebestbuyratingsforaffordablekitchenmakeovers.ConsumersDigestBestBuysinooringwereselectedbasedonqualityofconstructionrangeofstyleoptionsandexclusivityofspeciesordesign.CrossvillesBluestonecollectionwasrecog-nizedbecauseofitsvastselec-tionofcolorandsizes.Whencombinedwithitsfourcolorsandeightdesignsthistilelinecarriesthelargestlineupthatsavailablestatedthemagazinereview.InadditionConsumersDigestnotedthatCrossvillehasbeenleadingthewayinthetileindus-tryindevelopingsizeanddesignoptionsduringthelastthreeyears.Thecompanynowhas71optionsin24-inchtileswith51ofthosedesignsintroducedsince2010.BluestonebyCrossvillefea-turesaeldofsoftearthentonesenhancedbyfossil-likeimpres-sionsandthesubtlepearlescenceofembeddedshells.Inbothnatu-ralandhonednishesBluestonePorcelainStonetileimpartsaclas-sictime-honoredelegancetoanyresidentialorcommercialspace.Itcontainsaminimumof20recy-cledcontentandismanufacturedinCrossvilleusingprocessesthathavebeencertiedbyScienticCerticationSystems.Itsavailableinfourcolorwaysandinarangeofsizesfrom2x2allthewayupto24x24.InMemoryElioE.SalvoMiracleSealantsCompanyOnApril92013ElioSalvofounderofMiracleSealantsCompanypassedawayattheageof84afterabriefbattlewithcancer.SalvoisknownasthemanwhocoinedthetermIMPREGNATORwiththeintroductionofMiracle511Impregnator.ThesonoftwoItalianimmigrantsSalvowasborninBostonMass.onSeptember71928.Hemarriedhisbeauti-fulwifePaulinein1950.Sadlyshepassedawayin1999afewmonthsbeforetheir50thweddinganniversary.BluestonePorcelainStonetilecollectionbyCrossvilleInc.74TileLetterMay2013 FastEasyDurableand100Waterproof.OfferingyouachoiceofsolutionsfeaturingRedGardforafasteasyanddurablewaytoprepareashowerfortiling.9standardslopesizespluscustomsizes17sizesofprefabricatedwaterproofbasesPre-waterproofednichesseatsandcurbsCompletewaterproongwithRedGardLiquidWaterproongandCrackPreventionMembraneorRedGardWaterproongFabricMembraneSavestimeandlaborovertraditionalpreparationmethods.CUSTOMShowerInstallationSystemsWithSLOPES.SEATS.CURBS.NICHES.WATERPROOFING.WEKNOWSHOWERSYSTEMS.COUNTONCUSTOM.custombuildingproducts.com800-272-8786 INDUSTRYNEWSSalvosfatherJosephbuiltasuc-cessfulstoneandtilecontract-ingandinstallationcompanyintheNewEnglandareafromthegroundup.ThefamilymovedtoCaliforniaafterWWII.SalvosgrandchildrenrepresentthefourthgenerationofSalvotileandstoneprofessionals.AnentrepreneurwithavastvisionSalvofoundedMiracleSealantsintheearly1980sandwiththehelpofhistwosonsJosephandAlbertledthecom-panyintoanewgenerationoftilestoneandgroutcareandmain-tenance.ThetileandstonecareindustryowesagreatdealtothispioneermanytermsproductsandproceduresfortheprotectionmaintenanceandrestorationoftileandstoneemployedtothisdayarerelatedtotheinnovationsofSalvoandMiracleSealants.Salvoissurvivedbyhisfourchil-drenDebraConnieJosephandAlbertandmanygrandchildrenniecesandnephews.Theindustryhaslostavisionaryandhewillbemissedsorelybyall.NeoConsetforJune10-12atChicagoMerchandiseMartNeoConNorthAmericaslarg-estcontractfurnishingstradeshowisplannedforJune10-12atChicagosMerchandiseMartforits45thyear.Withmorethan40000expectedattendeesnearly100CEU-accreditedseminarsthou-sandsofnewproductsfrommorethan700oftheworldstopmanu-facturersandanimpressiveline-upofkeynotespeakersNeoCon2013promisesthreedaysofpureenergyburstingwithnewinnova-tionsresourcesandnetworkingopportunities.Productsfrommorethan700manufacturersforcommercialofceresidentialhealthcarehos-pitalityinstitutionalandgovern-mentdesignenvironmentsshineattheshowspanningawiderangeofcategoriesincludingarchitecturalproductsartworkandaccessoriesbuildingproductsandservicesfabricoorcoveringsfurnishingskitchenandbathlightingoutdoorfurniturestoneandtilesustain-abledesignproductstechnologytextilesandwallcoverings.Newin2013isTheOutdoorOfcewhichdebutsatNeoCon.Thisaninnovativeexhibitdevel-opedbyJonathonOlivareswhichwasmostrecentlyondisplayattheArtInstitutesModernWingandexaminesnewtypesofoutdoorworkspacesthatmeetchangingworkhabitsandfreedomgener-ChicagosMerchandiseMart76TileLetterMay2013 AsaManufacturerYOUhaveavoiceGetConnectedJointheONLYAssociationthatrepresentstheviewpointofAlliedManufacturersintheTileStoneIndustryMaterialsMethodsStandardsAssociationwww.mmsa.wsJoinMMSAtoday INDUSTRYNEWSatedbymobiledevices.NeoConoffersawideandinspir-ingrangeofindustryinnovatorsforitskeynotepresentations.FourinformativekeynotespeakersincludingBjarkeIngelsFounderofBIGMichaelVanderbylPrincipalofVanderbylDesignHollyHuntPresidentCEOofHollyHuntandTheasterGatesDirectorArtsandPublicLifeInitiativeandLecturerattheDepartmentofVisualArtsattheUniversityofChicagoandChairmanofTheRebuildFoundation.Keynotepro-gramsarefreetoattendfortradeprofessionals.InadditionNeoConoffersnearly100CEU-accreditedseminarsandindustryassociationforums.Visitwww.neocon.comforacompletelistingofsemi-nardescriptionstoursassociationforumsandspecialevents.AttendeescanalsoexplorethebestinhomefurnishingsduringNeoConintheDesignCenterspermanentshowroomsonoors614-16aswellastheLuxeHomeboutiquesonthe1stoor.Thesenearly175stunningshowroomsarededicatedtoresi-dentialfurnishingskitchenbathandbuildingproductresources.Cersaie2013organizingforfallshowCersaiescheduledforBolognaItalyfromSeptember23-27hasitsorganizationalplansinfullswing.BytheendofFebruarymorethan97ofthespacesetasidefortheceramictilesectoratotalof11exhibitionhallshadbeenbookedwithcompaniesfromallovertheworldalreadyonthewaitinglist.TheimportanceofCersaieforthebathroomfurnish-ingsectorislikewiseconrmedbythenumbersandincreasinglyinternationalproleofexhibitors.Cersaieisorganzinganexhibi-TILESHARKFLOORSTRIPPERREMOVALANDDEMOLITIONMANUFACTUREDPROUDLYINTHEUSAEQUIPMENTDEVELOPMENTCOMPANYINC.1-800-638-3326edcoinc.comcontrxsystems.comElectricFloorStripperisdesignedtoremoveglueddownsoft-goodtypetilesfromafloorssurface78TileLetterMay2013 Puttheindustrysleadinglaboratorytoworkforyou.TheTCNAlabistheleindustrysleadinglaboratoryforANSIASTMandISOtesngofce-ramicglassandstoneleandinstallaonsystems.Ourpersonnelhaveover100yearsofcombinedexperience.Inaddiontotestsspecictoindustrystandardswealsoprovidecus-tomizedresearchforensicinvesgaonandproductdevelopment.Werecentlyaddedanmi-crobialandgreentesngtoo.Calltodaytodiscusswhattheindustrysleadinglaboratorycandoforyou.ClaudioBizzagliaTCNADirectorofLaboratoryServicesceramictilestoneinstallationmaterialsandsystemsresearch864.646.8453www.TCNAtile.com INDUSTRYNEWStionentitledBathroomExcellence19982012.ADIDesignIndexCersaie2013inconjunctionwiththeIndustrialDesignAssociationADI.Itexplorestherecentdevel-opmentsofthebathroomsectorandwillshowcaseinnovationsandideasthattheproducercompa-niesanddesignershavechosentolaunchatCersaie.ForthefthyearCersaiescul-turalprogramBuildingDwellingThinkingwillhostakeynotelecturewithaPritzkerprizewinningarchi-tectthelatestinaseriesofmeet-ingsofmajorinterestwithkeyplay-ersintheworldofcontemporaryarchitecture.FollowinglastyearssuccesstheTilingCityinitiativewillbebackwithalargerdemonstrationareaforthelatestoorandwalltileinstallationtechniques.ThesecondeditionofCersaiedesignsyourhomewillagainofferconsumersthechanceoffreeconsultationwithleadinginteriordesignmagazines.Thisyearevenmoremagazineswillbetakingpart14lastyearandimprovedITtoolswillbeavailabletoconsumers.ThelevelsofparticipationreachedsevenmonthsbeforethestartoftheshowdemonstratestheinternationalimportanceofCersaieanditsroleinprovidingapositiveresponsetothedifculteconomicsituationcommentedConndustriaCeramicaschair-manFrancoManfredini.BringingtherstdayforwardtoMondaywhilemaintainingtheestablishedTMTECHydraFlexWater-proofingCrackIsolationMembraneprovidesawatertightsurfaceoverwallsoorsandceil-ingsandisolatesin-planecracksupto14.Idealforshowerspoolsandexteriorapplicationsthemold-andmildew-resistantformulaiseasytoapplybyrollertrowelorspray.HydraFlexcanbeappliedovernewconcretecuredaminimumofthreedays.Itsfast-dryingformulaisreadyfortileinstallationinaslittleastwohours.HydraFlexWaterproongCrackIsolationMembraneexceedsANSIA118.10speci-cationsforwaterproongmem-branesandANSIA118.12speci-cationsforcrack-isolationmem-branes.ItcontainslowVOCsandisavailableinone-gallonandve-gallonpails.Formoreinformationvisitwww.tecspecialty.com.80TileLetterMay2013 TheMarbleInstituteofAmericapresentedthe2012MiglioreAwardforLifetimeAchievementtoPaulVignawhosedistinguishedcareerinthenaturalstoneindustryledhimtobecomepresidentoftheStoneDivisionforArtisanTileMarble.VignaacceptedtheawardattheannualMIAAwardsLuncheonhelddur-ingStonExpoMarmomaccAmericas2013inLasVegasNevada.WinningtheMiglioreAwardisbittersweetforPaulVignaJr.HeandVinceMigliorethemanforwhomtheMIAMiglioreAwardforLifetimeAchievementwasnamedwereclosefriendsfordecades.VignasaidIfndmyselfbeingveryhumbledwiththisaward.Ultra-exibleMaximumprotectionInstallsquicklyLowVOCElongationover1000ExceedsANSIA118.12SAYGOODBYETOHIGHPRICEDMATSFIRSTToprovidecrackisolationupto38inaliquidappliedformat800.851.6303merkrete.comAvailableatVIEWVIDEOFRACTUREGUARD70001000ELONGATION NEWPRODUCTSve-daydurationhastheaimofincreasingthetimeavailableforpromotingrelationsbetweeninter-nationalindustryprofessionalsourshowstargetaudience.AIAConventionsetforJune20-22inDenverTheAmericanInstituteofArchitectsAIA2013NationalConventionandDesignExpositioninDenverentitledBuildingLeadersissetforJune20-22.The2013AIAConventionwillexaminearchitectsrolesascivicleadersshowcasingwaystobevocalandthoughtfuladvocatesthatcanadvanceawarenessofhowarchitecturemakespeopleslivesbetter.Animpressivelineupofkeynotespeakersandeduca-tionalsessionsisontapfortheconventionaswellaseventsthatfosterdiscussioncommunityandcamaraderieamongparticipants.TheconventionwillalsofeaturetheCOTETopTenGreenProjectskeyexamplesofsustainablearchi-tectureandgreendesignsolutionsthatprotectandenhancetheenvi-ronment.Andarichpaletteofeducationaltoursofareaarchi-tecturalsitesawaitparticipantssopopularinfactthatatpresstimenearlyhalfthetoursarebooked.SomesitesincludetheDenverArtMuseumMuseumofContemporaryArtColoradosStateCapitolandDomeandNationalRenewableEnergyLaboratory.Forfullinformationandregistra-tionontheconferencevisithttpconvention.aia.orgeventconven-tion-home.aspxNEwPRODUCTSARDEXAmericasintroducesARDEXSX100SiliconeSealantforTileandStoneApplications.Theone-componentnon-sagperma-nently-exibleneutral-curesili-conesealantforinte-riorandexteriorusecomesinclearandall35ARDEXcolorsthatmatchARDEXFLRapidSetFlexibleSandedandARDEXFG-CMICROTECUnsandedGrouts.ARDEXSXisidealforuseinswimmingpoolsandotherwetareasisnon-stainingandisresistanttoUVexposuremoldandmildew.www.ardex.com.Schluter-Systemshasdevelopedfourprefabricatedandcompletelywaterproofshowernichesthatarereadytotile.MadeofSchluter-KERDI-BOARDtheshowernichesarecompletelycompatiblewithsurface-appliedwaterproongsys-temssuchastheSchluter-KERDIandKERDI-BOARDshowerassem-blies.Allfourshowernichesfea-turea1212.5mm-thickby250mm-wideintegratedbondingangethatsitsperfectlyushwith82TileLetterMay2013 MAPEIsponsoredRobbyGordoninthe35thannualDakarRallywhichbeganJanuary5inLimaPeruandtraversedmorethan4970milesofexcitingandadven-turousterrainfromPeruthroughArgentinatoSantiagoChile.Thecustom-builtHUMMERwasdrivenbyRobbyGordonandnavigatorKellonWalch.Gordoncom-pletedthe2013DakarRally14thoverallbattlingmorethan450othercompetitorstocaptureeightpodiumsandtwostagewinsintheworldstoughestoff-roadrace.TileLetterMay201383 NEWPRODUCTSthesurroundingwallarea.Thelarg-ersizesincludeanoptionalprefab-ricatedshelfthatcanbeinstalledatanyheighttocreateseparatecom-partmentswithintheshowerniche.Pre-sealednichecornerseliminatepossibilityofstandingwaterandmoldgrowth.Theshowernicheisavailableinfourdifferentsizes12x612x1212x20and12x28.www.schluter.comFLEXTHERMunveilsInnoFLEXitsveryrstoorheatingsystemtailoredtoperfectlyttheroomandtheobjectsinwhichitisbeinginstalled.InnoFLEXcombinestheFLEXSnapinstallationsystemandGreenCableSurfaceintoacom-pletelytailoredproductthatpro-videsaperfectcoverageregardlessoftheroomssizeorshape.Asim-pletwo-stepinstallationprocessallowsinstallerstolayceramicorporcelaintileswithoutdelayusingpolymer-modiedmortarorself-levelingunderlaymentapprovedbyFLEXTHERM.Basedonaclient-submittedplanoftheroomthecompanycustomerserviceteamwillprovideanestimate.Aftercon-rmationandproductionofthecustomizedoorheatingsystemitwillshipwithinvebusinessdays.www.extherm.comImagineTileproducesvividpho-torealisticimagesoncommercial-ly-ratedceramictilewithalargerangeofin-stockimagesandcus-tomcapabilityaswell.ThisWineCorkspatternaccentsanywine-themedenvironmentasthetilesbringthelookofrealcorkstolife.Thistilecomesin8x8and16x16formatswithamattenishforoorsandwallsincommercialorresidentialsettings.Itincorporatescutting-edgeceramicproduction84TileLetterMay2013 NEWPRODUCTStechniquestocreateadurableeasytocleanandeco-friendlytile.www.imaginetile.comFlorimUSAsJewelglazedpor-celainfeaturesHighDenitionGraphicHDGTechnologywhichresultsinastunningnaturalstonelook.MadeintheUSAJewelcomesinvecolorsandvefor-matsincludinganew18x36sizeallavailablewithcoordi-natingtrimpieces.The18x18and12x24sizesareavailableeitheraspressedformatwithnatu-ralnishorarectiedformatwithasemi-polishednish.DCOFof0.42with40recycledcontent.www.orimusa.comCustomBuildingProductsintro-ducesitsupgradedSpiderWebTMIIUncouplingMat.Thenewheat-weldedeecedesigndeliverswaterproofvapor-proofcrack-sup-pressioninmosttileporcelainornaturalstoneinstallations.Itcanbeappliedoverchallengingsubstratessuchasgreenconcreteandsingle-plysupportedoors.SpiderWebIIismadefrommorethan70per-centrecycledpre-consumermateri-alsbyweightwhichcancontrib-utetoLEEDcreditsLEEDMR4.Availablein1meterx30meterrolls.www.custombuildingproduct.com.LATICRETEhasintroducedLATAPOXY310SPOT-ONanextensionofthermshighlysuc-cessfulandgloballypopularLATAPOXY310STONEADHESIVE.Theproductisasmallepoxystickhousedinasmall7tubeforcon-tractorstokeeponhandforlast-minutetouchupsorquickxesfortileorstoneprojects.TousesimplybreakoffapiecewhichconsistsofaPartAcenterandaPartBouterlayerkneadittoauniformconsis-tencyandachemicalreactionstartstotakeplaceresultinginastrongepoxybond.LATAPOXY310SPOT-ONwillbesoldasapointofpurchaseitemfromcontractorscounterslocatedatvariousdistributors.www.laticrete.com.86TileLetterMay2013 AlphaPfessialTls...............................47AmeicaIstitutefAchitects...........................53AmalyBads.....................................63BawaltTlCmpay................................27BeJ.gudlachCmpay.............................4BstikIc...............................isidebackcveCeamicTileEducatiFudati.....................3169CeamicTlCmpay...............................14CeamicsfItaly....................................61CustmBuildiPducts....................43495775Dal-TileCpati........................isideftcveEDCoIc........................................78EmseTile........................................71IvisCp.......................................35LackmdPductsIc................................85LATICrETEIteatialIc......................cetespeadLATICrETEIteatialIc..........................1541Levatia.........................................23MAPEI.........................utsideftadbackcvesMKDiamdPductsIc..............................11MMSA..........................................77MaazziUSA......................................29MeketeSystems................................8183MiacleSealatsAbasives............................3nACPductsIc...................................33nbleCmpay....................................39PealAbasiveCmpay..............................87SgMIc..........................................9SchlteSystemsLP..................................37SlipguadSystems..................................42Slipgip.........................................50TECHBFulleCstuctiPducts.......................65Texrite...........................................13TileCucilfnthAmeica...........................79TileWaePductsLLC................................25TtalFlCaeAmeicaLLC...........................59USgCpati................................66-67UivesityfCeamicTileadSte.......................70wediCp........................................51ADVERTISERSInDEX88TileLetterMay2013 Getthereemobileappathttpgettag.mobiWithimmediatecleaningandpropermaintenance.Dimensionisresistanttostainingwhenexposedtothemostcommonhouseholdgoodsandcleaningagents.Long-termexposuretoanymaterialcanincreasethepotentialorstaining.LEEDCompliant80Post-ConsumerRecycledGlassEco-FriendlyFormulationUniqueRefectiveAppearanceBostikisproudtointroduceagroutsonewitshinesIntroducingDimensionourpatentedglass-lledpre-mixedready-to-usewater-basedurethanegroutDimensioncontainsmicro-glassbeadsandatranslucenturethanebinderallowinglighttobothrefectandpassthroughoeringauniquerefectiveappearanceinalltileinstallationsanda3-Deectwithglasstileinstallations.AddsaNewDimensiontoAllTileInstallationsStain-prooLimitlessDesignPossibilitiesNoSealingRequiredEverFormoreinormationcallyourlocaldistributororaBostikcustomerservicerepresentativetodayat1-800-726-7845.ComeseeusatBoothB3641atSurfacesfromJanuary24-26inLasVegaswww.bostik-us.comGiveYourNextGroutProjectaTouchofGlassDimensionReectivePre-MixedUrethaneGroutDimension FordetailscontactyourlocalMAPEITileStoneInstallationSystemssalesrepresentative.Aspartofamulti-phaserenovationoftheboardwalkandtheratheruniqueparkingfacilityatRedondoBeachPierinCaliforniathewalkwayswereprofiledandresurfacedwithMAPEIsPlanitopFDfull-depthrepairmortarmixedwithPlanicreteACadmixture.AftertheprepworkcrewsbeganinstallingdecorativeconcretepaversusingMAPEIsGranirapidmortarsystem.Mapelasticwasusedtowaterproofandprotectthelowerleveloftheparkinggarageandtheretailshopsbeforepaverswereaddedthere.ToreadmoreaboutthisprojectseethefeaturestoryaboutRedondoBeachPierinthisissue.DressingupforvisitorsandlocalsRedondoBeachPierCaliforniabeforeafter