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NationalTileContractorsAssociationwww.tileletter.comOctober2014ONTHECOVERLATICRETEInternationalInc.RenovatingacommercialkitchenwhileitsworkingItcanbedone...ifyouknowthetricks.QualiedLaborACTreviewwhatyouneedtoknowaboutAdvancedCerticationsforTileInstallers2014WomeninTileHelpingHandsAll-femalevolunteerforceinstallstileinColoradoHabitathomes MAPEIsShowerPerfectInstallationSystemscomposedofpre-slopedpanelsapatentedPVClineardrainandinnovativetime-savingcomponentsarecomplementedbyindustry-recognizedwaterproofingproducts.ShowerPerfectInstallationSystemscombinequickeasyinstallationwithcontractorlaborsavingsallowingjobsitefabricationtofitthesizingrequirementsofshowercompartments.Theinstallationsystemsareidealfortub-to-showerconversionsforcommerciallightcommercialandresidentialusesinhotelshospitalityfacilitiesinstitutionsdormitoriescondominiumsandsingle-familyresidences.FormoredetailsaboutShowerPerfectInstallationSystemsvisitwww.mapei.com.Perfectionisntalwayseasy...untilnow.New newsyouneedtoknowDedicatedtoeducationandindustryserviceFeatureStory30Inthisissue...422014WomeninTileByLesleyGoddin70QualiedLaborACTReviewwhatyouneedtoknowaboutAdvancedCerticationsforTileInstallers82HelpingHandsAll-femalevolunteerforceinstallstileforColoradoHabitathomesfeaturestoryLATICRETEInternationalInc.Renovatingacommercialkitchenwhileitsworkingtileletter.comONLINENOW86528248October20142TileLetterOctober2014 THEOFFICIALPUBLICATIONOFTHENATIONALTILECONTRACTORSASSOCIATIONBARTA.BETTIGApublisherbarttile-assn.comLESLEYA.GODDINeditorlesleytile-assn.comMICHELLECHAPMANartdirectoradvertisingsalesmichelletile-assn.comMARYSHAW-OLSONadvertisingsalesmarytile-assn.comMailingAddressP.O.Box13629JacksonMS39236U.S.A.ShippingAddress626LakelandEastDriveJacksonMS39232Tel601-939-2071Fax601-932-6117Websitewww.tileletter.comwww.tile-assn.comDepartments6Welcomenewmembers8NTCATileStoneWorkshopsschedule12Editorsletter18Presidentsletter20AsktheExpertsSponsoredbyLATICRETEInternationalInc.24BusinessTipSpeakupByWallyAdamchikpresidentFireStarterSpeakingandConsultingSponsoredbyMAPEICorporation62TechTalkTilingcommercialkitchensByTomPlaskotatechnicalsupportmanagerH.B.FullerConstructionProductsSponsoredbyTECH.B.FullerConstructionProducts76FiveStarContractorSpotlightKemnaTileInc.SponsoredbyCustomBuildingProducts90NTCABenetsBox92IndustryNews102NewProducts111AdvertisersIndexTheNationalTileContractorsAssociationInc.isanequalopportunityassociationandseekstoincludequaliedindividualsandbusinessesinallphasesofitsactivities.TheNationalTileContractorsAssociationInc.doesnotdiscrimi-nateonthebasisofracecolorreligionagesexsexualorientationnationaloriginveteranstatusordisability.TheNationalTileContractorsAssociationInc.seeksopportunitiestoincludethesegroupsinitsprogramsandactivities.TileLetterisafreesubscriptiontothetilestoneandalliedproductsindustries.Tosubscribevisitwww.tileletter.com-clickonAdvertisersSubscribers-clickonSubscribe.Tomakeaddresschangesorunsubscribepleasesendanemailtowebmastertile-assn.com.TILELETTEREDITORIALPOLICYTileLetteristheofcialpublicationoftheNationalTileContractorsAssociationInc.NTCA.TileLetterprovidesamediumforexpressingviewsandopinionswithoutapprovingdisapprovingorguaranteeingthevalidityoraccuracyofanydataclaimoropinionappearingunderabylineorobtainedorquotedfromanacknowledgedsource.StatementsoffactandopinionaremadeontheresponsibilityoftheauthorsaloneanddonotimplyanopinionorreecttheofcialpositionofNTCA.NTCAwouldnotbepossiblewith-outthededicatedserviceofourboardandcommitteemembersandregionalandstatedirectors.Meetthesededicatedvolunteersbyvisit-ingwww.tile-assn.comandclickingonAboutUs.Youcanalsondinfor-mationandacontinuallyupdatedlistofFiveStarContractorsatwww.tile-assn.comclickonFindaTileContractororConsultant.4TileLetterOctober2014 CERAMICPORCELAINGLASSMETALNATURALSTONEQUARTZ2014Dal-TileCorporationSIMPLEYETSOVERYFARFROMORDINARYWithacleanminimalisticdesignthatcantbeignoredValorbyDaltileisamustforyournextresidentialorcommercialproject.Createdwithacontemporarynaturalstonelookinminditswellsuitedforhightrafcareaswherebeautyanddurabilityareamust.FormoreinformationonValororanyotherDaltileproductsvisitdaltile.com.PhotofeaturesGallantGrayin24x24.ADivisionofMohawkIndustries ThesemembersrecentlyjoinedNTCAPleasetaketheopportunitytowelcomethoseinyourregiontotheNTCAfamilyWELCOMENEWMEMBERSCONTRACTORMEMBERSAlexanderBrothersTileMarbleInc.JohnAlexander901-278-9626MemphisTNrwlittlepdyahoo.comBowtileCompanyEstyMarom818-997-7997VanNuysCAestybowtile.comCertifedTileInc.ShayYokobi818-785-4088VanNuysCAinfocertiedtileandmarble.comCreativeFloorsRogerWollaston302-455-9045NewarkDErogerwollastoncreativeoors.orgDCTileDannyBecerra805-340-3111VenturaCAbecerradannyaol.comDinoSonTileInc.YuriCiabattoni302-999-0333WilmingtonDEsalesdinoandson.comEugeneTileandMarblePaulBrandt541-501-9680EugeneORpauleugenetile.comFairwayFloorRonTrenkle208-777-7711PostFallsIDrontfairwayoor.comFioreMarbleTileDavideFiore909-754-9278YucaipaPAmastersoftileyahoo.comTheFlooringAgentNathanPeabody509-998-2006SpokaneWAnjpaa27gmail.comIBEXFlooringJasonKrap509-327-3331SpokaneWAjasonkibexooring.comIntegrityTileandFloorsCraigJohnson208-660-1232CoeurDAleneIDintegritytileandoorsgmail.comJJInteriorsInc.JamesE.CrumpIII615-742-3939NashvilleTNjayjnjinteriors.comJamesCaposselaLLCJimCapossela203-383-2608BridgeportCTjamescaposselas.comJeffSmithCustomTileJeffSmith541-517-4211EugeneORjeffsf100comcast.netKingsCustomTileRemodelingKoryKing909-509-0142HighlandCAkingscustomtileaol.comMalisaniInc.ArtMalisani406-761-0108GreatFallsMTartmalisaniinc.comMarcsCustomTileworksMarcBurkow310-839-5547CulverCityCAcustom_tileworkssbcglobal.net6TileLetterOctober2014 MasterpieceInc.JonGillespie865-257-4035SeviervilleTNjdgill123gmail.comMid-ValleyTileBertSchoenfeld541-745-6305CorvallisORmvtcorvallisgmail.comMontgomeryTileTylerMontgomery207-837-1982AnnapolisMDtmontgomery2gmail.comNWMaintenanceKirtMartini208-818-8362HaydenIDkmartini911gmail.comPrecisionCeramicTileWilliamCunningham951-351-8660RiversideCAprct1sbcglobal.netRRTileRickCovey805-312-6600OxnardCArnrtilellcgmail.comRealFloorsWilliamRandyWatkins615-839-2160ElmwoodTNwatkinsinstall66yahoo.comReliableFloorCoveringsDanielaArmendariz425-778-1121EdmondsWAdanielareliableoorcoverings.comSammamishTileGraniteInstallationsJoeMcCarty425-313-1516SammamishWAjoejoetile.comSampleTileandStoneCurtSample951-776-8562RiversideCAcurtsampletileandstone.comScottVanceContractorScottVance865-254-5981HeiskellTNvance3223comcast.netSmetonTileMarbleRobertSmeton509-342-6364NineMileFallsWArsmetonyahoo.comSunTileCorporationBillShelton512-523-3000AustinTXbillshelton26gmail.comStoneWorksInternationalInc.TrowyNaylor541-343-7522EugeneORdanagstoneworksintl.comStyleConceptsDesignInc.IgorMicic310-383-9600MarinaDelReyCAigorstileconcepts.comSuperiorFloorsandMoreFreddieWare901-502-3197MemphisTNfware4076yahoo.comTileandFloorDonGrant541-513-1600SpringfeldORdrgrant1hotmail.comWestSideTileGaryFortey808-870-5389LahainaHIgarymaui2000yahoo.comAFFILIATEMEMBERDesignCenterSolutionsInc.JayFlynn415-339-6040MillValleyCAericdcspg.comForinformationaboutjoiningNTCAvisitthewebsiteatwww.tile-assn.comcontactJimOlsonat601-939-2071oremailhimatjimtile-assn.com.TileLetterOctober20147 NTCATileStoneWorkshopspresentedbyGeraldSloanMichaelWhistlerOCTOBER14Daltile195BusinessCentreDriveDestinFL850-837-5508HeidiBurtonheidi.burtondaltile.comDaltile11850HempsteadHwy.Ste180HoustonTX713-956-1900NathanPeeblesnathan.peeblesdaltile.comOCTOBER15Daltile108E.StateStreetJacksonMS601-853-2714ChuckMertzchuck.mertzdaltile.comDaltile3795W.CardinalDr.Suite100BeaumontTX409-840-9447FordHanksford.hanksdaltile.comOCTOBER21Daltile2515BrocktonDriveAustinTX512-837-7080BrianCainbrian.caindaltile.comOCTOBER22Daltile6702KramRoadCorpusChristTX361-855-4558IsraelAlanizisrael.alanizdaltile.comOCTOBER23Daltile1119ArionPkwy.SanAntonioTX210-490-1502DarrenLangstondarren.langstondaltile.comNTCAsTileStoneWorkshopsareagreatopportunitytostayabreastofthelatesttechniquesandsystemsfortileandstoneinstallation.WorkshopsnowincludeinformationonthemanychangesintheTCNAHandbookforCeramicGlassandStoneTileInstallationlivedemonstrationsandanopenforumateveryevent.Visitwww.tile-assn.comforaworkshopscheduleorcheckeachissueofTileLetterforupcomingeventsinyourarea.8TileLetterOctober2014 Addsomespeedatthetilebackerposition.WhenyourteamhitstheshowersorthekitchenDiamondbackGlasRocTileBackerwilladdspeedtoyourgame.DiamondbacksuniquetexturedpatternandcoatinghelpgriptilestopreventslippageduringinstallationLighterweightthantraditionalcementorglass-matgypsumbackerboardsNoneedtoinstalladditionalvaporbarrierScoresandsnapslikeregulargypsumboard800-233-8990www.certainteed.comROOFINGSIDINGTRIMDECKINGRAILINGFENCEGYPSUMCEILINGSINSULATION ThankyouforyourPremiumSponsorshipoftheNTCATileStoneWorkshops.ThankyouforyourPremiumSponsorshipoftheNTCATileStoneWorkshops.httpwww2.dupont.comStone_Tech_Professionalen_US10TileLetterOctober2014 AsIwasresearchingstatsforwomeninconstructionandinthetiletradeIcameacrossaslewofstatisticsattheBureauofLaborStatisticsBLS.HerearesomeselectstatsfromthatcollectionthatIthoughtwouldinterestreadersandgiveasnapshotoftheindustryintermsoftileandmarblesetterswhichishowBLSdefnestileandstoneinstallersandcontractors.Forinstancein2013theBLSshowsthattherewere30090tileandmarblesetterswithameanaveragehourlywage20.68andameanaverageannualwageof43010.PerhapsnotsurprisinglythehighestemploymentlevelwasinCaliforniaFloridaNewYorkTexasandIllinois.ToppayingstateswereMassachusettsNewYorkHawaiiWashingtonandIllinois.ThefvemetropolitanareaswiththehighestemploymentlevelwereNewYork-WhitePlain-WayneNY-NJMetropolitanDivisionLosAngeles-LongBeach-GlendaleCAEDITORSLETTERLesleyA.GoddinDevelopingskillsisasimportantastraining.Alargereffortisneededtocreateaskilledworkforcewithemploymentpotential.PalamRajuStateEmploymentEmploymentLocationHourlymeanAnnualmean1perthousandquotient9wagewage2jobsMassachusetts5700.170.7737.6978390NewYork21400.251.0931.0064480Hawaii3600.602.6629.2060730Washington88826.1554400Illinois9700.170.7525.6053260ToppayingStatesforthisoccupationU.S.DepartmentofLaborBureauofLaborStatisticsOccupationalEmploymentandWagesMay201347-2044TileandMarbleSettersStateEmploymentEmploymentLocationHourlymeanAnnualmean1perthousandquotient9wagewage2jobsCalifornia63300.432.9020.3542320Florida33700.451.9914.8630900NewYork21400.251.0931.0064480Texas18600.170.7515.7532770Illinois9700.170.7525.6053260StateswiththehighestemploymentlevelinthisoccupationU.S.DepartmentofLaborBureauofLaborStatisticsOccupationalEmploymentandWagesMay201347-2044TileandMarbleSetters12TileLetterOctober2014 MK-212ProfessionalTileandStoneSawsMADEINUSATheMK-212seriesofferstheMK-212-4witha10bladecapacitylengthofcut30diagonalcut24anddepthofcut2.TheMK-212-6hasa12bladecapacitylengthofcut72diagonalcut42anddepthofcut3.Bothbladeguardsaccommodatea10profilewheel.TheMK-212isportableandlightweightandbuiltwithprecisionandaccuracy.Phone1.800.421.5830mkdiamond.com1BrandMadeinAmericaRoller-bearingcarriagerunsonastainlesssteelrailPlungecutcapabilityforscoringorcuttinglargetile2HP120VDirectDriveMotorisfullyenclosedTiltingHeadallowseasyandprecise22and45mitercutsOptionalSideTableprovidessupportforlargertilesandstoneOptionalwheelsmakestransportationeasy MetropolitanDivisionRiverside-SanBernardino-OntarioCAChicago-Joliet-NapervilleILMetropolitanDivisionandSacramento-Arden-Arcade-RosevilleCA.Phoenix-Mesa-GlendaleAZcameinsixth.Top-payingmetroareaswereBoston-Cambridge-QuincyMAEDITORSLETTERMetropolitanEmploymentEmploymentLocationHourlymeanAnnualmeanarea1perthousandquotient9wagewage2jobsNewYork-WhitePlainsWayneNY-NJMetroDiv.14200.271.1931.8566240LosAngeles-LongBeachGlendaleCAMetroDiv.10500.271.1716.5034330Riverside-SanBernardinoOntarioCA9100.763.3420.6042840Chicago-Joliet-NapervilleILMetroDiv.8000.210.9526.7255580Sacramento-ArdenArcade-RosevilleCA7500.903.9520.9043470Phoenix-Mesa-GlendaleAZ7400.421.8416.5134350SantaAna-AnaheimIrvineCAMetroDiv.6600.452.0021.5944910SanDiego-CarlsbadSanMarcosCA5800.451.9821.9945740Washington-ArlingtonAlexandriaDC-VA-MD-WVMetroDiv.5400.231.0121.5544820Houston-SugarLandBaytownTX5200.190.8314.8730920MetropolitanareawiththehighestemploymentlevelinthisoccupationMetropolitanEmploymentEmploymentLocationHourlymeanAnnualmeanarea1perthousandquotient9wagewage2jobsBoston-CambridgeQuincyMANECTADiv.88838.7880660AlanticCity-HammontonNJ600.482.1238.3579780AkronOH88834.5271810Nassau-SuffolkNYMetroDiv.4100.331.4632.3167200HonoluluHI1600.361.6032.1566870NewYork-WhitePlainsWayneNY-NJMetroDiv.14200.271.1931.8566240MadisonWI400.120.5229.6661700Albany-SchenectadyTroyNY1300.301.3428.7659820SyracuseNY600.210.9127.8657.960GaryINMetroDiv.88827.3156790ToppayingmetropolitanareaforthisoccupationU.S.DepartmentofLaborBureauofLaborStatisticsOccupationalEmploymentandWagesMay201347-2044TileandMarbleSettersU.S.DepartmentofLaborBureauofLaborStatisticsOccupationalEmploymentandWagesMay201347-2044TileandMarbleSetters14TileLetterOctober2014 EDITORSLETTERNECTADivisionAtlanticCity-HammontonNJAkronOHNassau-SuffolkNYMetropolitanDivisionandHonolulu.NewYork-WhitePlains-WayneNY-NJMetropolitanDivisionthemetroareawiththehighestemploymentlevelalsoisatoppayer.Nonmetropolitanemploy-mentconcentrationsarehigh-estinHawaii-Maui-KauaiNortheastFloridaNorthCentralColoradoSouthwestAlabamaandSoutheasternOklahoma.Andtoppayingnon-metroareasareHawaii-Maui-KauaiEastCentralPennsylvaniaNorthCentralColoradoSouthwesternWyomingandSouthwestAlabama.HowdogovernmentfguresjivewithyourexperienceEmailmeattheaddressbelowandletmeknowthegoingrateforwagesinyourregionandemploymentconditionsforatile-setter-on-the-streetperspectiveofthegovern-mentoverview.Findmoreinformationanddetailsathttpwww.bls.govoescurrentoes472044.htmLesleylesleytile-assn.comNon-metroEmploymentEmploymentLocationHourlymeanAnnualmeanarea1perthousandquotient9wagewage2jobsHawaii-Maui-Kauai2001.265.5626.8655860EastCentralPennsylvania88821.4844680NorthCentralColorado700.934.0819.8241230SoutherwesternWyoming300.492.1817.1835720SouthwestAlabama700.512.2716.8935140Non-metropolitanareaU.S.DepartmentofLaborBureauofLaborStatisticsOccupationalEmploymentandWagesMay201347-2044TileandMarbleSettersEQUIPMENTDEVELOPMENTCOMPANYINC.1-800-638-3326edcoinc.comcontrxsystems.comMANUFACTUREDPROUDLYINTHEUSAEVERYTHINGYOUNEEDTHISSTRIPPERSCRAPPEREXCELSWITHSPECIALLYDESIGNEDRAMMINGACTIONWEIGHTPOWERNEWSELFPROPELLEDFLOORSTRIPPERTileLetterOctober201415 800938-7925-OPEN7DAYSAWEEKServiOUR22000SQ.FT.SHOWROOMISLOCATEDAT520S.FrontStreet-SeattleWA98108MKDiamondEZProfleMillingMachineTheMK-EZProlerwasdesignedforshapingtilegranitemarbleandlimestonetiles.Itislightweightandportableforeasytransportationmakingitperfectforon-siteproling.1-14hphigh-torquemotor.TheEZProlecanmilledgesupto1-14indepthwiththeappropriatebit.WaterpumpandMK400BDB38radiusprolingdiamondbitincluded.850.00MasterWholesaleisanauthorizedreselleroftheseandmanymorequalitybrandsAlliedTileSawWaterHeater1000wbucketheaterfortilesaws.Heats5gallonsofwaterinapproxi-mately30min.Greatforwinter51.15MWIProfessional4x9GroutFloatProfessionalgumrubberoatwithcomforthandle.6.62WhiteDoodlePadScrubsChoosebetweenwhiteorblue.Whiteforcleaningupepoxyandgeneralcleanup.Blueiscoarser..99MWISuperSoftKneePadsFoldingaccordiontopallowsforcomfortwhilestandingandthekneepadsaretotallyrebuildable.5.78LargeHydrophilicSpongeYellowhydrophilicspongemeasures758X512X238.Greatforgroutingandgeneralcleanup..99MasterWholesaleTileStoneBladesIfyouhaventtriedourbladesyouaremissingoutongreatqualityatagreatpriceBothbladeshavesimilarperfor-mancebuttheSupremeversionhasagreaterlifespan.PremiumVersion47.20717.201029.95SupremeVersion819.501039.10MasterWholesaleDual4PivotingHeadSuctionCupDualcupliftsupto187lbs.Canbeusedonatorcurvedobjects.24.992014FallSale-Upto RockMasterProfessionalDryPolishingKitMetaboWE14-125variablespeedgrinder5sandpaperdiscsin80-1200grits10each.5velcropadholderdivineblackrougebarandplastictoolboxandmore299.00ONLINEWWW.MASTERWHOLESALE.COMMostproductsshipforfreeonordersover49gprofessionalsintheheartofSeattlesGeorgetownindustrialdistrictsince1993EMAILUSATSALESMASTERWHOLESALE.COMSEATTLEAREA206767-6771MWIProfessional4x9EpoxyGroutFloatProfessionaldensegumrubberoatwithcomforthandle.8.99Dewalt438TileSawDWC860Wrunsat13krpmhasa10.8ampmotorwithwaterfeed.Includes4-38blade.139.00RockMasterProfessionalWetPolishingKitFlexLW1503Professional4German-madewetpolisher8pc.RockMasterWetE-PadSet50-3000Buff4velcropadholderhoseconnecttoolboxandDVD.369.00IshiiBigClinkerTileCuttersSpringloadedbaseandtheirlowcurvedhandledesignfordeepscoreswithminimaleffort.MadeInJapan.19142.502234208.502512249.482834269.00LaticreteShowerPansLaticreteHydroBanpre-formedshowerpans.CenterenddrainABSPVCversions.Manysizes.36x60457.67MWITop-NotchTrowelsProfessionalstainlesssteeltrowelswithcomfort-griphandle.VarioussquareVUnotchversions.6.49DewaltXP410TileBladeLonglifeandchipfreecuttinginahighqualitytileblade.Greatforhighpowertilesaws.48.00TroxellLeatherHeadXLProfessionalKneePadsBestcomfortanddurabilityinasoftkneepad.36.9960offTileStoneToolsPricesvalidthrough10312014orwhilesupplieslast. WhenwillitendThepastmonthIhavebeeninstallingtileonan8000sq.ft.compressed-schedulejobthatstartedafteritwasintendedtobecompleted.Iwouldearnestlyliketohearhowsomeofyouaredealingwithsitua-tionslikethis.HowdoyouschedulemanpowerforthistypeofproblemDoyouabsorbotherpeoplesproblemsorcanyouaskforcompensationandriskupsettingthecontractorforwhomyoureworkingWeareexperiencinganextremeworkloadthatwascausedbymanyfactors.Thesearejustafewofthemajorcon-tributorsOversellingwithnoformalprocessformanpowerallocationContractsnotperformedduringthedocumentedtimeframeCompressedscheduleduetoothercontractormistakesandorlackofplanningScheduleonbiddaywasnotwellthoughtoutorplannedpriortobiddayGeneralcontractorsscheduleisnotcompleteGeneralcontractorsscheduleistooaggressiveExtraworkaddedLackofexperiencePoordrawingdetailsEmployeesunexpectedpersonaltimeandchangesinlifeThisweekIhavebeenmeetingwithgeneralcontractorstoforecastthenextquartersworkloadandprovidethemsomesortofassurancethatwecanmeettheirschedule.Thisforecastingisnotaperfectsciencebutagutfeeling.TodayIreceivedanemailfromavaluedgeneralcontractorforwhomIhavebentoverbackwardsinthepastlettingmeknowIamresponsibleforhisgeneraltradesdivi-sionspremiumtimeduetoourcompanyfallingbehindontheirproject.Iguesstodaysemailjustansweredmysecondquestioninthisarticlecon-cerningaskingforcompensation.Iwastaughtyounginlifetonevergougesomeoneduringtheirmisfortune.IthinkIjustrealizedwhy.Wearepayingpremiumtimeandpushingourstafftothebrinkandafteroperatingethi-callyandgoingtheextramileforthiscontractorinthepastthiscontractoristakingourcompanytotask.Itsbeenalongtimesincewehavebeenoversold.WhatareyourbestpracticestoeliminatetheseproblemsHowareyousuccessfulduringthesetryingtimesIfeelIhavelearnedthroughtheschoolofhardknocksoveralonghistoryofupsanddowns.Iwelcomesomeideasandexperiencesfromyourcollectivewisdomthatmighthelpusandothersexperiencingsimilarsituationstoweatherhigh-pressuresituationssuchasthese.DanWelchPresidentNTCAdanwwelchtile.comPRESIDENTSLETTERDanielJ.Welch18TileLetterOctober2014 MAKETHERITECHOICEwww.texrite.comFORYOURINSTALLATIONATALLLEVELS.PRODUCTSTHATAPPLYEASIERBONDBETTERANDLASTLONGER. ASKTHEEXPERTSQUESTIONIhavehadsomeporcelaintileinstalledinmyhomebyaninstall-er.Thetileswerelaidandhedidnotnoticethatoneofthethreetileswasadifferentcolorlaiditallanyway.IsthereanyplaceIcangetastatementthattheinstall-ersresponsibilityistocheckthematerialbeforeinstallingitAnyorganizationthatspeciesthattheinstallersjobistodothatbeforethetilegetsstuckdownManythanks.ANSWERThereisusuallyaprintedcau-tiononthesideofthecartontocheckthecolorbeforeyouinstall.Itisawell-knownissue.Alltilevariestosomedegreetheyhavearatingsystemtotryandmakepurchasersawareofthedegreeofvariation.DavidM.GobisCTCCSICeramicTileConsultantQIguesswhatIneedisasourcethatstatesunequivocallythattheinstallersresponsibilityistoinspectmaterialsandcheckforcolorconsistencypriortoapplica-tion.IsthereanystandardorbestpracticeguidelineorrequirementofacertiedinstallertodothatcheckAYourenotgoingtondwhatyourelookingforbutifheisCTEFcertiedyoucouldaskhim.Iamnotsurewhattheysayinregardtothat.SponsoredbyThismonthsAsktheExpertsconcernsshadevariationandanongoingconversationbetweenthehomeownerandDavidM.GobisCTCCSICeramicTileConsultantwhoworksonanindependentbasisandonbehalfoftheTileCouncilofNorthAmerica.WhatthisexchangemakesabundantlyclearistobesurethehomeownerorclientandthegeneralcontractorGCunderstandtheconceptofshadevariationbeforeasingletileisinstalled.Perhapsagoodruleofthumbistodry-layasec-tionoftheoorshowingthevariationandgetthehomeownerorGCtosignoffonapprovalofitbeforeactuallyinstallingthejob.Otherwiseasurprisedclientmaytrytopinresponsibilityforinstallingdifferentcolortilesonyouthetilecontractor.20TileLetterOctober2014 QImahomeownerwithanewhouseinstallerhiredbyGCandsubstandardtilestucktotheslab.Imtoldtheresponsiblepartyistheinstaller.IjustneedsomethingthatIcanshowtothearbitrationjudgeandImsureImnottherstpersoninthispredicament.ANoitsasourceofcomplaintall42yearsIhavebeeninthebusiness.Beforeweblametheinstallerwhatwastheshaderat-ingrepresentedasbeingSecondwasalltilefromthesamelotnum-berWhoboughtthetileMightseemlikealotofinfotoaskbutwhenthingsgowrongyouhavetolineupyourducks.Youreinatoughspottowinandyouwontwithoutbackground.TheLATICRETEMasonryVeneerInstallationSystemMVISisdesignedtooffercompletesolutionsforadhered-masonryveneers.MVISpro-videsapermanenthigh-strengthinstallationthatisfreezethawstableandprotectsfromwaterintrusion.Utilizingprov-enmaterialsMVISproductsincludearevolutionarywater-proongmembranepolymer-fortiedadhesivemortarsthatprovidenon-sagperformanceascratch-andbrown-coatmortaramasonry-pointingmortaranda100siliconesealant.BackedbytheLATICRETE25YearSystemWarrantyMVISallowsforincreasedproductivityutiliz-ingeithertraditionalmasonryveneerinstallationtechniquesorthetilesettersmethod.www.laticrete.comFloridaTilesLegendisanexampleofatilewithahighshadevariation-eachpiecehasauniquebeauty.22TileLetterOctober2014 sponsoredbyBUSINESSTIPYouneedtocommunicatemore.Thepeopleyouworkwithandtheoneswhoworkforyouwantinfor-mationtheywantfeedback.Theydontwanttobeleftinthedark.Nonewsisnotgoodnewsitisanopportunityforrumorandsecond-guessing.Overtimealackofcom-municationandfeedbackcanleadtoindifferenceapathyandanimos-itynoneofwhichareverysoundmotivationalstrategiesThesolutiontothislackofcommunicationistowellcommunicate.Toobadthatisalotharderthanitsounds.AlotharderFirstofalltheconstructionworldisnotoneofrelationships.Itisoneoftasks.Gettingthingsdoneiswhatcreatesvaluenothavingconversa-tions.Buthowelsewillyoubuildcapacityinyourorganizationforthefutureifyouarenothavingdevelop-mentalconversationswithpeopleIamworkingwithaclientandninemonthsagowehaveiden-tieddevelopmentalconversationsandgivingfeedbackasbeingimpor-tantissues.Wetrainedtheseniorleadersonhowtodoit.Nothinghappened.Ithendidone-on-onecoachingconversationswitheachofthemtohelpthemlearnhowtodoit.Theystilldelayed.Weallagreedthatitwasstillimportant.Noaction.Moreone-on-onesandnallytheseleadersarestartingtohavethecon-versations.WhysolongtodosuchasimplethingWealreadyidentiedthetasknatureoftheindustryasonereason.Anotherreasonisthatlackofprac-ticeleadstolackofprociencyandthatleadstoinaction.WhowantstodosomethingtheyarenotgoodatTheremedytothisistofollowthemandateofNikeandJustDoIt.Noyoumaynotbeperfectbuttheonlywayyoucanbegintogetbetteratcommunicationistodoit.OneofthebestbooksonthesubjectisCrucialConversationsbyauthorsKerryPattersonJosephGrennyRonMcMillanandAlSwitzler.Weteachamulti-dayworkshopbasedonthebookbutyoudontneedtoattendtheworkshoptoreadabook.AnothernebookistheTheLostArtofSpeakupByWallyAdamchikpresidentFireStarterSpeakingandConsulting24TileLetterOctober2014 FreeStyleLinearDrainwww.noblecompany.comDOWNLOADPRODUCTFLYER2014TheNobleCompany.U.S.PatentNo.8474068Pat.Pend.CanadaandEPPublicationNo.2354339VisitNoblesNEWwebsitewww.noblecompany.comVIDEOSINFOANDMOREClampingringmakesFreeStylethemostwatertightinstallationonthemarketHighcapacityandlowprole...IdealforbarrierfreeshowersInternalslopewithatbottommakesforahassle-freeinstallationSTYLEFUNCTIONWITH ListeningbyMichaelNichols.Ifyouwanttobeabettercommunicatoryoucanstartbyreadingthosebooks.Shortofreadingabookyoucantellyourselftolisten.Putawaythetechnologyandfocusontheperson.Listenforcontentandformeaning.Pauseparaphraseandrepeatbackwhatyouheard.Theseareallsimpleandhighly-effectivetechniquestoenhancecommunication.Todayinaplanningsessionwithaleadershipteamthesubjectcameupagain.Theleadershipteamtoldthepresidentofthermtheywantedfeedback.Ithenaskedhowmuchfeedbacktheygavetotheirpeo-ple.Silence.Howironicthatthesepeopleweresayingtheywantedfeedbackbutwerentgivingit.Sowestartfromscratchandoutlinetheexpectationthatcommunicationisanimportantpartofemployeedevelopmentthenwetrainandfol-low-upthatthedevelopmentalcon-versationsarehappening.Ourhumanabilitytocommuni-cateisablessingandacurse.Itsablessingwhenemployedwell.Acursewhenwegetitwrong.Anyeffortyoumaketobeabettercom-municatorisoneofthebestinvest-mentsyoucanmakeinyourself.NTCAhaspartneredwithWallyAdamchiktobringhisinterac-tivevirtualtrainingsystematwww.frestartervt.comtoNTCAmem-bers.Contacthimatwallybeafrstart-er.comtolearnmoreabouthowtheNTCAFireStarterVTpartnershipcansaveyoutrainingdollarswhileimprov-ingyourleadersatalllevels.TheShowerPerfectInstallationSystemsfortub-to-showerbath-roomremodelingprojectsintro-ducedtothemarketbyMAPEIhavetwodistinctadvantagesThetwo-panelpre-slopedpantodraineliminatestheneedfortheeld-oatedslopetodrainandiseasiertoinstallthansingle-componentpans.ThepatentedlineardrainassemblymadeofdurablePVCincludesextenderstoaccommo-datewall-to-wallshowerinstal-lationfrom26to32inwidth.TwoShowerPerfectInstallationKitsareavailabletofacilitatetheuseofliquid-membraneorsheet-mem-branewater-proongoftheshowercompart-ment.Thelineardrainassemblyissoldsepa-ratelyasitcanalsobeusedinatraditionalmud-bedshowerinstallation.www.mapei.com26TileLetterOctober2014 NewMAPEIFlexcolorCQtargetsyourgroutproblemscallbacksmixingcrackingsealingstainingeforescenceMAPEIFlexcolorCQisformulatedwiththelatestinnovationinquartzaggregatewhichensurescolorconsistencyeaseofcleanabilityandimprovedworkability.Thenext-generationformulawillgiveyouushjointsandincorporatesDropEffecttechnologywhichhelpspreventmoststains.Thisprofessional-gradeready-to-usespecialtygroutwasmadeforprecisioncommercialandresidentialinstallations.Availablein26designercolorsand2packagingsizes12gallons.Yourreputationreliesonbeingpreciseeverytime.TrustthenewMAPEIFlexcolorCQReady-to-UseGroutwithColor-CoatedQuartz PREMIUMINFLOORHEATINGSYSTEMWWW.MASTERHEAT.COM1800938-7925MasterHeatinoorheatingsystemscombineeciencywithluxury.Availableinwirewirematsandinkitform.SimplylaywireormatcoverwithmortarandinstallooringTheEasytoInstallEconomicalUltra-LowEMFSolution FEATURESTORYmaginethechallengesassoci-atedwithcompletingatotalrenovationofthetileandgroutingofarestaurantkitchensoorsWithoutclosingtherestaurantYetthatisexactlywhat1212FlooringSolutionsInc.www.1212ooringsolutions.comafamily-ownednationwideoor-ingmanagementservicerecent-lyaccomplishedinfourNorthCarolinarestaurantsoperatedbytheBravoBrioRestaurantGroup.1212FlooringSolutionshasdevelopedspecializedexpertiseaddressingthecriticalneedsoftherestaurantandfoodprocessingindustries.OverthepasttwoyearsKeeganDinehartandhiscompanyhaveregroutedprojectsformefromColoradotoMarylandandVirginiaandmanycitiesinbetweensaidDavidRaderdirectoroffacilitiesforBravoBrio.Keeganisamas-terofcoordinatingandmanagingthecomplexitiesofmovingequip-mentprotectingadjacentsurfacestearingoutlooseorbrokentileandinstallingnewlevelingsubstrates.ILATICRETEInternationalInc.RenovatingacommercialkitchenwhileitsworkingItcanbedone...ifyouknowthetricks.SPECTRALOCK2000IGGroutisastain-proofepoxy-basedgroutidealforrestau-rantkitchens.30TileLetterOctober2014 GloballyProvenConstructionSolutions2014LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.A-5630-0914SeeDataSheet230.99forcompletewarrantyinformation.Useasubstrateandapplicationappropriatethin-setmortartoinstallHYDROBANSheetMembrane.www.laticrete.coml1.800.243.4788ApprovedforsteamshowersroomsAllowsforpolymer-modiedorunmodiedmortarusagePliableconstructionconformseasilytosubstrateHYDROBANSheetMembraneSuperiorWaterproongSnapformoreinformationWarranty FEATURESTORYLATICRETERenovatingacommercialkitchenWithcharacteristicunderstate-ment1212FlooringpresidentKeeganDinehartnotesItsalwaysachallengetodoacompletereno-vationofakitchentileoorsystemwithoutdisruptingarestaurantsoperations.Everystorepresentsuniquechallengeshecontinued.Scopecanchangedramaticallyfromonestoretoanother.Insomecaseswehavediscoveredthatfoundationworkneedstobedoneafterweverippedoutbrokentiles.Ourclientstrustustoassesstheprojectscopeandgetitdone.DinehartaddedThisparticularjobconsistedofgroutrepairon1800sq.ft.andreplacementof500tiles.Itwasnishedinfourdays.AfterinitiallyutilizinganotherepoxygroutformanyyearsinourrestaurantswedeterminedtoutilizeabetterlongtermepoxygroutsaidRader.Wenowspec-ifyLATICRETESPECTRALOCK2000IG.SPECTRALOCK2000IGisastain-proofepoxy-basedgroutidealforrestaurantkitchens.Easytouselikeaportlandcementgroutitoutperformscementwithrespecttocoloruniformitydurabilityandstainprotection.Microbanantimicrobialprotectioninhibitsthegrowthofstain-causingmoldandmildewinjoints.Toughdurableandcrackresistantitseasytomaintaincleanabletotheoriginalcolor.Thetileremovalprocess.32TileLetterOctober2014 ELECTRICFLOORWARMINGSYSTEMOverthelast40yearsweveperfectedthemanufacturingofsafedependableandhigh-qualityfloorwarmingsystems.Itsastandardwesetforourselves.Andanameyoucantrust.ChooseconfidencevisitWarmTiles.com.DFTCABLESFlexiblefloorplansolutionSELF-ADHESIVEMATSPre-cabledeasytoinstallWARMTILESELITEUltra-thinlowprofilemat Forthisjob1212FlooringsteamusedthefullLATICRETEtileoorsystemincludingLATICRETE254RPlatinumRapidpolymer-fortiedthin-setmortarwhichalsocontainsMicrobanantimicrobialprotection.WendthattheLATICRETEtileoorsystemmeetsBravoBriosneedsandwarrantyrequirementsDinehartadded.LATICRETEpro-videsawarrantythatistrulysup-portedratherthanameresalestool.AllofourcrewmembersareLATICRETEtrainedandre-trainedbyLATICRETEapplicationexpertshesaid.Formajorrestorationandinstallationprojectsa1212projectmanagerisalwayson-siteensuringcompliancewith1212workstan-dardsandmonitoringcompliancewithmaterialandworkmanshipwarrantyrequirements.Raderappreciatedhow1212providesclientsaccesstotheirpro-prietaryreportingsystemtokeeptheminformed.IamadepartmentofoneinColumbusOhioatBBRGheadquartersRadersaid.With1212snewonlinecloud-basedserviceweareabletoseeandtrackeachprojectsprogresschal-lengesandoverallcosts.Ihavenotpersonallyseentheendproductofallfourofourjust-nishedNorthCarolinaprojectsRaderadded.ButIstillknowthenalresult.Andallfourproper-tiesmanagerstellmetheyareverypleasedwiththeendproduct.KeeganisaveryconscientiousindividualwhowantstodoagreatFEATURESTORYLATICRETERenovatingacommercialkitchenLATICRETE254RPlatinumRapidthin-setmortarisperfectforareasaroundoordrains.Groutappliedtoareaaroundoorstructure.34TileLetterOctober2014 TheLargestU.S.-basedLaboratoryDedicatedtoTestingTileandStoneIndependentCondentialWideRangeofANSIASTMandISOTestsforCeramicandStoneTilesandSlabsCompleteISO1300613007TileGroutandMortarTestingDCOFAcuTestforCoecientofFrictionCOFAntimicrobialProductEcacyTestingSustainabilityTestingVOCEmissionsetc.RobinsonFloorTestandOtherInstallationMaterialsandSystemsTestsCustomTestingforResearchandProductDevelopmentProductPerformanceTestingLaboratory100ClemsonResearchBlvd.AndersonSCUSA29625864-646-8453www.tcnatile.comCBtcnatile.comEnglishEspaolItalianoPortugusPUTTHEINDUSTRYSLEADINGTESTINGANDRESEARCHLABORATORYTOWORKFORYOU jobeachandeverytimenomat-terhowbadtheexistingtilefooris.Iwouldhighlyrecommendhimand1212tootherrestaurantcom-paniesortoanycommercialtileuserforthatmatter.Iamprobablyoneofthepas-sionatepeoplethatyoucantalktoabouttilefoormaintenanceDinehartsaid.Weknowonlyonewaytodothingstherightway.FEATURESTORYLATICRETERenovatingacommercialkitchenLATICRETE254RPlatinumRapidpoly-mer-fortiedthin-setmortarcontainsMicrobanantimicrobialprotection.Preppingareaformortarapplication.Thisparticularjobconsistedofgroutrepairon1800sq.ft.andreplacementof500tiles.Itwasnishedinfourdays.Completedoorarounddrainstructure.36TileLetterOctober2014 2014TileWareProducts.Allrightsreserved.PermaTileFastenerPatented.USPatentNo.8161700NewFootPropLegShavingU6lityPolishedChromeBrushedNickelOilRubBronze www.tilewareproducts.com828-322-9273828-304-1076FaxSeeourcompletelineofOrganiza9onAssistproducts.BasketsHooksTowelBarsGrabBarsFootPropsGlassShelving2014TileWareProducts.Allrightsreserved.PermaTileFastenerPatented.USPatentNo.81617005minuteslater 2014TileWareProducts.Allrightsreserved.PermaTileFastenerPatented.USPatentNo.8161700PolishedChromeBrushedNickelOilRubBronzeSimplyusethin-setcoverwithglassnaturalstoneporcelainormosaicspre-slopedNewCladdy-TTile-overTrayShelf www.tilewareproducts.com828-322-9273828-304-1076FaxSeeourcompletelineofOrganiza9onAssistproducts.BasketsHooksTowelBarsGrabBarsFootPropsGlassShelving2014TileWareProducts.Allrightsreserved.PermaTileFastenerPatented.USPatentNo.8161700RavenMinkLoPetraHazeSafariWheatBasketVellumClothCoKonCanvasOeredwithBellaVetroGlass12colorssizedtotourCladdy-TTray 2014WomeninTileByLesleyGoddinTheBureauofLaborStatisticsBLSoftheU.S.DepartmentofLaborreportsthatasoftheendof2013constructionandextractiontotalworkershadslippedto7130000downfrom8964000attheendof2012aslidefromthe9039000fgureattheendof2011.Thatalarmingtrendforourindustryseemstobereversingitselfin2014currentestimatedplacecon-structionandextractionwork-ersat7888000attheendofAugust2014comparedto7449000attheendof42TileLetterOctober2014 WaterproofPeriod800633-4622www.nacproducts.comSubSealisaready-to-useelastomericwaterproongmembranewhichalsofunctionsasasealantstandalonecracksuppressantandmoisturebarrier.EasilyappliedwithatrowelbrushrollerorairlesssprayerSubSealhassuperioradhesiontothesubstrateandmeetsANSIA118.10andANSIA118.12forthin-bedloadbearingwaterproofmembranes.LiquidWaterproofngandCrackSupressionMembranePerfectsolutionforbathroomskitchensexteriordecks-areaswherewaterproofngandcracksuppressionareneededavailablein1or5gallonsizes August2013.AndtheBLSprojectsgrowthoftheeldoverthenextdecadeat15adding1.6millionemployeestotheeldbetween2012and2022.Thatsaprojected2.6growthrateannually.Ofthetotalconstructionwork-ersin20132.6werewomenabout185380with2.9offemalehelpersdownfrom4.5in2012.Statisticsshow3.6ofconstructionlaborersarefemaleand7.3ofconstructionmanag-ersarewomen.For2013yearendgurescarpetoorandtileinstallersandnishersshowedadropto142000com-paredto2012guresof150000.Butfemalecarpetoorandtileinstallersandnisherswereupto3.5or4970from2012s2.2showingasteadyincreasefrom.5in2011andupfromaprevioushighof2.4in2006.TheNationalWomensLawCenterswww.nwlc.orgstudyWomenInConstructionStillBreakingGroundreportsthatthemedianhourlywageforconstruc-tionandextractionoccupationswas19.55in2013whichisroughlydoublethemediahourlywageforfemale-dominatedoccu-pationssuchashomehealthaidesmaidshousekeepersandchildcareworkers.Thestudyalsoshowsasmallerwagegapforwomeninconstruc-FILAistheonlycompanyintheworldrecommendedbyover200TOPBRANDSofmaterialsforoorsandwallcoveringsRecommendedbytopmanufacturersRealsolutions.Realresults.TheinnovationandperformanceofFILAsolutionsisbasedonguresthatspeakforthemselvesmorethan900technicalinspectionsonbuildingsitesworldwideover2500testsonmaterialsand3000hoursoftrainingformanufacturerpersonnelretailerclientsandapplicationspecialists.Thisiswhy200ofthetopbrandsintheworldconsiderFILAnumber1fortreatmentandcareofallsurfaces.Webelieveininnovationandqualitytosupportyourbusiness.TondoutmorepleasecontactFILAUKon01584877286oratflaUKflasolutions.com44TileLetterOctober2014 SkillBelongsHereYouBelongHereRegisterforfreecoverings.comUseVIPcodeATL5OrlandoApril14-172015Youhaveapassionfortileandstone.Youprideyourselfonkeepingupwithbestpracticesandthelatesttoolswhileincorporatingtodaysmoderntechnologyintheeld.Yousolvechallengescollaborateandinnovate.With1000exhibitorsfrom40countriesliveinstallationdemonstrationsandfreeaccreditededucationseminarsCoveringsisthelargestgatheringofpassionateandknowledgeabletileandstoneexpertsinNorthAmerica.Youbelonghere.YoubelongatCoverings. tioncomparedtotheirmalecoun-terparts.Thetypicalwomanwork-ingfulltimeinaconstructionandextractionoccupationearned654perweekor89ofthe736perweekearnedbyatypicalmaninthesameoccupation.Incontrastwhenmedianweeklyearningsoffull-timemaleandfemaleemploy-eesarecomparedwomenonlymake82ofwhatmentheirmalecounterpartsmake.Populationgrowthandbusinessgrowthcoupledwiththecontinu-ingpopularityoftileandmarblewillrequiremoreworkers.Overalljobprospectsshouldimproveoverthecomingdecadeasconstruc-tionactivitycontinuestoreboundreportstheBLS.Sowhiletherearehurdlesforwomeninconstructionsomeofthemsignicanttheprojectedgrowthoftheeldoverthenextdecadeandthemoreequitablewagemaketheeldanimportantoneforwomentoconsider.ThisissueofTileLetterlooksattwowomenandtheirimpactoftheiruniqueandindividualpathsthroughthetileindustry.NawalMotawiwhofoundedMotawiTileworkswww.motawi.comin1992andhasgrownittooneofthebest-knownarttilecompaniesinthecountryandPeggyHeulerwhoseCeramicToolCompanywww.ceramictool.comiscel-ebratingits30thanniversarythisyear.QualityProductsSince1927TileSettingToolsfortheProfessionalBenoJ.GundlachCompany211North21stStreetP.O.Box544BellevilleIL62222U.S.A.TEL618233-1781FAX618233-3636www.benojgundlachco.comNo.825HeavyDutyUndercutSawKitAskyourGundlachToolDistributorforourlatestProductCatalog.UndercutsdoorswithoutremovingthemCutsushupto1offtheoorVacuumttingfordustcontrolPowerful8.15AmotorNo.805MasonryandNo.821CarbideTippedSteelbladesareincludedNo.822SegmentedDiamondRimbladeisavailablesoldseparatelyU.S.PatentNo.5974674DoorUndercuttingInsideCornerUndercuttingToeSpaceAreaUndercutting46TileLetterOctober2014 VerysimplyFontanellabreaksdownboundariescombiningwoodandstonelooksinthesamecolorbodyporcelainmlange.Herethenestcharacteristicsofbothmediumsofferendlessdesignpossibilities.Sometilesrandomlyandmasterfullymixsectionsofeach.Whatsmoreeachtilecanbeinstalledinalinearfashionatrightanglesoracombinationofbothdependingontheeffectyoudesire.Threecolorchoicesareavailablein20x20and18x36planks.Andontopofitallenvironmentally-friendlyFontanellacontains21recycledcontent.VisitMarazziUSA.com.2014marazziusaWoodandstone.Amatchmadeinnature. MotawiTileworksProducingarttilewasntyetaglimmeronthehorizonwhenNawalMotawiwasbecomingdis-enchantedwithartschool.Butthatexperiencewasajumping-offpointtoareinvigorateddedicationtoworkinginthenecraftsthatgrewintoaloveofceramicsandtilefromthetimeofMotawisrstcollegeceramicsclassin1986.IwasonamissiontogureoutifIcouldearnalivingmakingtileofwhichIcouldbeproudMotawisaid.MotawiwentontoearnaBFAinCeramicsfromthePennyW.StampsSchoolofArtandDesignattheUniversityofMichiganandsoakedupwisdomaboutsmallproductiontile-makingwhileemployedatthehistoricPewabicPotterystudio.Thattraininggavemecon-denceinmyaestheticsenseandmyabilitytotestandformulateglazesbutitwascleartomethatIknewverylittleabouthowtobeinbusinessshesaid.Motawithendivedintolearningaboutbusinesswiththesamepas-sionsheappliedtotile-making.IstartedreadingbusinessbooksandInc.Magazineeverymonthfor22yearsnowandattendingtradeshowsandsemi-narsinanefforttounderstandhowthetilemarketworkedshesaid.In2003wefellinwithaPh.D.studentwhowastryingtoprovethatToyotaProductionBeautifulhandmadetilecraftedwithToyotaStyleProductiontechniquesandabundantintentionalpositivityarethehallmarksofMotawiTileworks.NawalMotawifoundedMotawiTileworksin1992inAnnArborMich.48TileLetterOctober2014 Systemscouldbesuccessfullyappliedtolow-volumehigh-variabilitymanufacturingenvi-ronments.ItworksWebecameoneofthemaincasestudiesinhisthesisandhavebeenonalearningjourneyeversince.Now20yearsintothemissionIderivesatisfactionfromtheposi-tiveimpacttheTileworkshasonitscustomersstaffandcommunityMotawisaid.Weenrichthelivesofthousandsofpeoplewithourbeautifulproductandourstoryandwehavefundoingit.Hasbeingawomanintheindus-trybeenasignicantfactorforMotawiIhaveneverputalotofthoughtintothefactthatIamawomanbusinessownershesaid.Idonotfunctionwellinbureaucraticorganizationsmanagedbyeithergender.SoitwascleartomeearlyonthatIwouldhavetomakemyownopportunities.IstartedMotawiTileworksatage28withthefullsupportofmyfamily.InadditiontoherfamilyshesaidshereceivedalotofsupportandongoingencouragementfromasignicantcommunityofAmericanhandmadetile-makers.ThesestudiosshareknowledgeandexperienceandevenbandtogetherformarketinginitiativesthenowinfamousArtTilePartyatCoveringsshesaid.SOLUTIONSWITHMETALTRIMSSOLUTIONSWITHMETALTRIMSCarpetTrimsReducersCustomTrimsKnowledge.Experience.Service.Knowledge.Experience.Service.CeramicToolCompanyCeramicToolCompanywww.ceramictool.com1-800-236-523050TileLetterOctober2014 ShowcaseyourprojectatCoverings2015Over15000intotalcashprizesupforgrabsentertheCIDAwardsforfreetoday.Formoreinformationincludingentryrulesandentryformsvisitcoverings.comCID.EntryDeadlineTuesdayJanuary202015SubmityourprojectandyoucanShowcaseyourprojectatCoveringsduringtheshowandattheCIDAwardsOpeningNightCelebrationWinupto2000andaone-nighthotelstayBefeaturedinTileLetterContemporaryStoneTileDesignandtheCoveringswebsiteHaveyourprojectincludedintheonsiteCIDbrochureCoverings2015PresentstheCoveringsInstallationDesignCIDAwardsTheCIDAwardshonorachievementsintheoutstandingdesignandinstallationoftileandstone.2015CID CeramicToolCompanyThirtyyearsagoPeggyHeulerwasamedicaltechnologistmar-riedtoatilecontractordreamingofstartingasmallbusiness.WesawaneedforaproductthatwasvaluabletothetileindustrytilesettingframesHeulersaid.WithmydesireandthatneedCeramicToolwaslaunched.Armedwithacollegeeducationandahard-workethicHeulersetouttoobtainthenecessarybusi-nessknow-howlearningasthecompanygrew.Someofherinnateskillsasawomanhelpeddrivehersuccess.Ibelievethatwomenarereallygoodatbeingabletomulti-taskwhichisahugebeneftinbusi-nessshesaid.WomenarealsoPeggyHeulerdreamedofbeginningasmallbusinessandisnowcelebratingthe30thanniversaryofCeramicToolCompanyinPewaukeeWis.CTCoffershigh-qualitymetaltrimsandpre-moldedexpansionjointsforooringcon-tractors.52TileLetterOctober2014 MREFRMOREFREETIMEREFREEARDEXX7RTMRapidSetFlexibleTileandStoneMortarSofastyoumayneedtopickupanewhobbyortwoInteriorexterioroorsandwallsSuitableforwetareasshowersandswimmingpoolsVeryeasytouseandapplyVerygoodsagresistance888-512-7339www.ardexamericas.comGetaFREElimitededitionARDEXTileStoneInstallationSystemsknittedcapforeverytwo40lb.bagsofARDEXX7Rpurchased.October15December312014orwhilesupplieslastISOCLASSIFICATION13007ERapidsettinggroutorwalkoninjust2HOURS abletoanticipateneedswhichcansolveoravoidfutureprob-lems.Heulerwaswarmlywelcomedintotheindustrythoughshedidgetafewpatsontheheadinmyyoungerdayssheexplained.Andmyknowledgeofconstruc-tiontiletransitionswasquestionedperhapsbecauseIamawoman.Howevermyrelationshipskillsandfocusoncustomerservicehavehelpedmebuildcredibilityandcustomerloyalty.InfactshesaidIbelievethatourcustomerrelationshipsandtheirloyaltytoCTCarebothstron-gerbecausethecompanyisandalwayshasbeenrunprimarilybywomen.Ithinkbeingaminorityintheindustryhasbeenbenecialbecauseitoffersauniqueness.FutureforfemalesBothMotawiandHeulerafrmthebenetsofacareerpaththatmakesthemostofwomensstrengthsbutevenmorethanthattranscendsgenderwithvaluesofhardworkandpassion.FigureoutwhatyouareterricatdoingandwhatmakesyoufeelfullyengagedMotawisaid.Thenlookforworkthatgetsyouboth.Inanyindustrytherearemanywaystobeinvolved-justndthewaytoputyourparticularstrengthstoworkandbuildonthem.ForHeulerthereisnothingmagictoenjoyingthisindustryandbeingsuccessfulIwouldgivethesameadviceasforanybusinesscareerworkhardkeeplearningplayniceshesaid.ThesuccessofCeramicToolislargelyduetothepeoplethatworkheremanyofthemwomen.CTChasbeenluckytohavepeoplewhocareaboutourcustomersandwhatwedo.54TileLetterOctober2014 PRECISEEFFICIENTDURABLEWITHBELLOTAYOULLNOTONLYGETTHEJOBDONEYOUWILLGETITDONERIGHT.Discoverourallnewcompleterangeofprofessionalmanualtilecuttersandscoringwheelsatbellota.com8002342547MarketedbyCORONACLIPPERINC.forNorthAmericabellota.com Snapformoreinformation.Warranty10YEAR4-XLTSeeDataSheet230.10forcompletewarrantyinformation.2014LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.A-5629-0814IMPROVEDNEWAmulti-usepolymerfortiedadhesivedesignedFOREXTRALARGETILEprovidingsuperiorverticalnon-sagperformance. GloballyProvenConstructionSolutionswww.laticrete.coml1.800.243.4788ExceedsANSIA118.4A118.11andA118.15Exceptionalthin-bedandnon-slumpmediumbedqualitiesforhorizontalinstallations.4-XLTSmootherandcreamierEasiertotrowel Itsnotjustlarge-formatporcelaintilethatisgainingpopularitybutverylarge-formattile.Forseveralyearsthetileindustrystechnologyhasallowedmanufacturerstoreproduceveryaccurate-lythebeautyofnaturalstone.Nowwithevenmoreadvancedtechnologytheindustryhasthecapabilitytoproduceverylarge-formatorstone-likeslabsintheporcelaintilecategory.Thisincreasedscalecombinedwithsophisticatedstone-liketexturesdepthandcolorgivesdesignersandendusersmoreincredibleoptionsfortheoor.ImolaCeramicaknownforinnovativedesigncapabilitieshasbeenofferingacollectionofhigh-performingverylarge-formatporcelaintileupto48x48thatisthesought-afterformatforenvironmentssuchasretailhospitalityandpublicspaces.Withthecompanysstate-of-the-artContinuumtechnologyImolaCeramicamanufacturesverylargecutting-edgeporce-laintilewithcomplexinnovativedesignanddurabilitycharacteristicsthatarerequiredforhigh-trafcareasorthoseinteriorsthatdemandahigh-performingoor.Installinglarge-formattilemeansgroutjointsarenarrowandrectiedlarge-formattileallowsforthinnergrout-jointwidths.Oversizedtilescangivetheperceptionthataspaceislargerperfectforsmallerspacesthatwantanexpansivelook.Largenaturalstoneslabsalthoughbeautifulcanbeexpensiveandmorechallengingformaintenanceprograms.Ourextensiveexperiencemanufacturinganddeliveringvery-largeformatmeanswehavethecapabilitiesandknowledgetosupportarchitectsandinstallersfromspecicationthroughinstal-lationsothattheprocessisseamlesssaysThomasD.SmithpresidentofCeramicadImolaNorthAmerica.Despiteminimalchallengesvery-large-formatporcelaintilecanwithoutadoubtmakeastrongdesignstatementandrein-forceabrandlookandfeelwithinitsinterior.ImolaCeramicaisabrandofCeramicadImolaNorthAmerica.Morethan50productsacrossallofCeramicadImolasbrandsareGreenSquaredcertied.Tondoutmoreabouttheentireporce-laintilecollectionvisitimolaceramica.com.Large-formatporcelaintilecontinuestoreinventtheoorADVERTORIALImolaCeramicasConcreteProjectMicron2.0byImolaCeramicaHiddenbyLeonardoCeramicaaCeramicadImolaNorthAmericabrand.58TileLetterOctober2014 HiddenExceptionallyItalian.InItalianNonsonosololepiastrellemeansItsnotjustaboutthetile.Inspiredbyour140yearoldartisancooperativewevebeenconnectingartindustryandservicewithahistoryofenvironmentalstewardshipandapassionfordesignonlyfoundinItaly.CooperativaCeramicadImolaNorthAmericaleonardoceramica.com305.513.0034MiamiFL PatentPending Inatypicalcommercialkitchenchefsstayontheirfeetforhoursastheyhurryfromstationtosta-tionwaitersracetogetfoodouttoeagerpatronsandinevitablyhotfooddrinksandrawingredientssloshontothefoorallinaspacethatmustbesanitizedfrequentlytoensurethesafetyofbothemploy-eesandcustomers.Tileinstalla-tionsincommercialkitchensmustholduptotheseuniquedemandsbecauseatemporaryclosureofarestaurantcanbecostly.Carefullyconsideredproductselectionandinstallationstrategieswillhelpyoucreatesafelong-lastingandbeau-tifulcommercialkitchens.TilingcommercialkitchensTECHTALKSponsoredbyByTomPlaskotaTechnicalSupportManagerH.B.FullerConstructionProductsCarefulproductselectioncanhelpcreatesafeanddurablecommercialkitchens.62TileLetterOctober2014 SIZESX-LLARGEMEDIUMQUAntItIEsbALEsMInIbALEsboXEsGROUTSPONGESMFGbYU.s.FoAMCoRp.7412JagerCurCiciaiohi45230phe800-830-2183Fax513-528-9802www.u-fam.cmohoiolcmicillRoundededgesandexcellentwaterabsorptionADDItIonALpRoDUCtsOurgrOutspOngefeaturesFarbetterrecoveryinbalesSqueezesoutdampnotwetBettertearstrengthlastslongerMoreuniformcuttingandbungScrubbiesnylonpadsQuarrytilespongesEpoxyspongesEconomyspongesFloorandwallgroutsystemreplacementpadsMADEINTHEU.S.A. TileselectionForcommercialkitchenslookforunglazedtileratedforextraheavyorheavyuse.Durabletilewithnon-slipcharacteristicswillhelpkeepfast-movingrestaurantemployeesontheirfeet.Thetileshouldalsohavelowporosityandchemicalresistancesincetheseareaswillbefrequentlyexposedtomoistureandcleaningagents.SelecttilethathasbeentestedaccordingtoISOstan-dard10545-13whichevaluatesresistancetochemicalinteraction.Quarrytileoftenmeetstherequire-mentsofcommercialkitchenenvi-ronments.SubstratepreparationSuboorrequirementsforcom-mercialkitchensvarybystate.SomestatesdictatetheinstallationofoordrainsandrequirethattheoorslopetowardthedraingoingsofarastospecifytheexactdegreeTECHTALKTECannouncesthereleaseofitsrstmobileapp.ThefreeTECInstallationSystemsCoverageCalculatorAppavailableintheU.S.andCanadaincludesproductvideoscontactinformationandamobileversionoftheCoverageCalculatorwhichestimatestheamountoftileandflooringinstal-lationproductsneededforaspecicjob.WiththenewiPhoneAppcontrac-torscanmoreconvenientlyaccessthebenetsoftheTECCoverageCalculatorallowingthemtoplanforprojectsfromvirtuallyanyloca-tion.Afterenteringtheirprojectsspecicationtheycansaveaprod-uctscoveragesummarytotheMySavedJobssectionontheapptoquicklyreferencethemforfuturejobs.AppuserscanalsoeasilyviewTECvideoshostedonYouTube.TheCoverageCalculatorcontinuestobeavailableatwww.tecspecialty.comcustomer-toolscoverage-calculatorandboththewebandmobileversionwillhavetheadditionalcapabilitytoestimatenecessaryooringadhesiveslaterin2014.TheTECAppisfreefordownloadattheOfcialAppleStoreathttpsitunes.apple.comUSappid858806157mt8ManycommercialkitcheninstallationsrequirewaterproofngcrackisolationmembraneslikeTECHydraexWaterproofngCrackIsolationMembrane.64TileLetterOctober2014 BringontheToughTileInstallationsPassesheavydutychemicalresistancerequirementsEasy-to-useeasy-to-cleanExceedsindustrycompressivestrengthrequirementsYoullbereadyforthetoughtileinstallationswithInColor.InColorisaready-to-useadvancedperformancegroutabreakthroughforinstallerswhoneedtoworksmarternotharder.Readytogotheminuteyouopenthepailthepowerfulformulaischemicalresistantmoldandmildewresistantandstain-proofwithcolorconsistencyyoucancounton.InColorcanbeinstalledinbothinteriorandexteriorapplicationsaswellaspoolsandspas.Itrequiresnosealingandcleanseasily.TECInColorAdvancedPerformanceGroutVisittecspecialty.comtolearnmore.Seeproductdatasheetforcompletelisting.InColorgroutisstain-proofagainstmostcommonstainswhencleanedimmediately.Seeproductdatasheetfordetailedinformation.Copyright2014H.B.FullerConstructionProductsInc.TECandInColoraretrademarksofH.B.FullerConstructionProductsInc. ofslope.Youshouldfamiliarizeyourselfwithyourstatescodesandthegeneralcontractororspec-ieroneachcommercialkitchenjobshouldclearlycommunicatewhetherachievingtherequiredslopeisthejoboftheconcretecontractororthetileinstaller.Iftheconcretecontractorisresponsibleforslopingthesuboorcheckthattheyhavecorrectlydonesobeforebeginningtileinstallation.Ifcreatingtheproperslopeisyourjobuseamortarbedupto2inthicknesstofacilitateaccurateslopesorplanesaspertheTCNAHandbook.Inwetareastheuseofamortaradditiveinthemortarbedisrecommended.Besuretocreatethemortarbedbeforetheapplica-tionofawaterproongmembrane.TheNTCAReferenceManualnotesthatIftheproperslopetodrainsisnotalreadyestablishedinthesubstrateitshouldbeestablishedpriortotheapplicationofthemembrane.Failuretoslopethemembraneresultsinmoistureorwatercollectinginthemudbedorsettingmaterial.Followingthisrecommendationisoftenessentialbecausemanycommercialkitcheninstallationsrequirewaterproongcrack-iso-lationmembranes.Thesemem-branesprotectthesubstratefromtherepeatedmoistureexposurethatoccursincommercialkitchensandhelppreventthegrowthofmoldandmildew.Theyalsopre-ventin-planecracksinthesuboorfromtelegraphingthroughtotile.Incommercialkitchenenvironmentsacrackedtilebeyondbeingatrippinghazardcanfosterthegrowthofbacteria.Fortheserea-sonswaterproongcrack-isolationmembranesarerecommended.SettingmaterialselectionTilecanbebondeddirectlytosomewaterproongmembranesincludingTECHydraflexWaterproongCrackIsolationMembrane.Howeverforanyinstallationyoumustconrmthatyourmortarandmembranearecompatible.Alsoensurethatyouselectamortarthatwillholduptotheuniquedemandsofthecom-mercialkitchenenvironment.Verybusycommercialkitchenssuchasthoseinfastfoodrestau-rantsareoftenexposedtoharshcleaningagents.Forthesespacesanepoxymortarmightbethebestchoice.Epoxymortarsofferhighchemicalresistanceandarealsoextremelydurableandimpactresistant.TECHTALKTileinstallationsincommercialkitchensareoftensubjectedtospillssoagroutresistanttostainsandcompatiblewithenzymaticcleanersshouldbespecifed.66TileLetterOctober2014 239-598-3737e-mailinfotile-eze.comFormoreinformationonthisandotherTileEzeproductsvisitusonlineatwww.tile-eze.comorcalltollfree1-800-476-3737TheTZ7500AutomaticGroutingMachinegroutsinoneeasyoperation.SavingtimeandlaborexpensestheTZ7500doesthejobthreetimesfasterthanconventionalmethodswith13themanpower.Asingleoperatorcangroutseveralthousandsquarefeetperhour.25YearsofPioneeringInnovativeToolsEquipmentfortheU.S.TileStoneIndustryTZ7500AutomaticGroutingMachineWhyareyoustrainingyourknees TECHTALKForallcommercialkitcheninstallationsbondanddurabilityarecriticalfactors.Specicrecom-mendedmortarswillvaryfortilesizeandtypebutforalltilebondstrengthisessential.Inkitchensdisbondedtilescanbebothcostlyanddangerous.Withthisinmindlookforapremiumpolymer-modi-edmortarspecicallyformulatedforyourtile.Forexampleifthedesignrequireslarge-formattileoptforapremiummortarwithnon-slumpandnon-slipcharac-teristicstomeettherequirementsofboththetileandtheinstallationenvironment.Thegroutmustalsoholduptoheavycommercialuseandfrequentcleaning.LookforagroutwithsuperiorperformancelikeTECAccuColorEFXEpoxySpecialEffectsGrout.TECAccuColorEFXwastestedforuseinfoodserviceenvironmentsandfoundtoberesistanttofoodsoilsandcompatiblewithenzymaticclean-ers.EnzymaticcleanersareoftenusedtobreakdownfoodsoilsandaccumulatedgreaseandnolossofgroutoccurredwhenTECAccuColorEFXwasexposedtotheseproducts.Itshigh-tempera-tureformulaisapprovedforsurfac-essubjecttoextremeheatorsteamcleaningupto350For177C.Aproperly-installedcommercialkitcheninstallationcreatedwiththoughtfully-selectedproductswillcontinuetobeasafeproduc-tiveenvironment.Yourunderstand-ingoftheuniquerequirementsofthesespaceswillhelpkeeprestau-rantemployeesandpatronsalikehealthyandhappy.FormoreinformationaboutTECvisittecspecialty.com.TheTECbrandisofferedbyH.B.FullerConstructionProductsInc.aleadingprovideroftechnological-lyadvancedconstructionmaterialsandsolutionstothecommercialindustrialandresidentialconstruc-tionindustry.HeadquarteredinAuroraIllinoisthecompanysrec-ognizedandtrustedbrandsTECCHAPCOGroutBoostFosterAIMandothersareavailablethroughanextensivenetworkofdistributorsanddealersaswellashomeimprovementretailers.Formoreinformationvisitwww.hbfuller-cp.com.TECHydrafexandAccuColorEFXaretrademarksofH.B.FullerConstructionProductsInc.Lookforagroutwithsuperiorperfor-manceforuseincommercialkitchens.68TileLetterOctober2014 ACTReviewwhatyouneedtoknowaboutAdvancedCerticationsforTileInstallersQUALIFIEDLABORThefollowinginformationistakendirectlyfromtheACTwebsiteatwww.tilecertications.com.Thewebsitecontainsdetailedinforma-tionabouttheevaluationprocessandthevariouscerticationsthatcanbeobtainedwithACTtesting.TheAdvancedCerticationsforTileInstallersACTprogramwascreatedthroughthecombinedeffortsofsixleadingorganizationsinthetileindustrytheCeramicTileEducationFoundationCTEFtheInternationalMasonryInstituteIMItheInternationalUnionofBricklayersandAlliedCraftworkersIUBACtheNationalTileContractorsAssociationNTCAtheTileContractorsAssociationofAmericaTCAAandtheTileCouncilofNorthAmericaTCNA.TheintentoftheACTcertica-tionprogramistoprovidealevelofconsumercondencefortileinstallationproceduresthatexceedANSIstandardsandTCNAguide-linesforoorandwall.ACTcerti-edinstallersrepresentthepinnacleofperformanceinthetiletradeandmaintainalevelofexcellencesupe-riortonon-ACTcertiedinstallers.ACTisnotatrainingprogramitevaluatestheskillsandknowledgeoftileinstallersandcurrentlyofferscerticationsinvespecicareasoftileinstallationLargeFormatTileSubstratePreparationMembranesMortarMudFloorsMortarMudWallsShowerReceptorsAninstallermaychoosetobecomeACTcertiedinoneormoreoftheseareas.ACT-certiedinstallersarenotautomaticallycertiedinALLofthevespe-cicareasheorsheselectstheadvancedcerticationinacat-egoryofhisorherchoosing.ACTcerticationineachareaisgranteduponsuccessfulcomple-tionofawrittenonlinetestdesignedtomeasuretheinstallersunderstandingofapplicableANSIspecicationsandTCNArecom-AninstallermaychoosetobecomeACTcertiedinoneormoreoftheseareas.70TileLetterOctober2014 ProSpecprovidedawarrantedsystemforthetilerenovationofAuburnUniversitysprestigiousJamesE.MartinAquaticsCenter.PRODUCTSUSEDPermalasticSystemMortarProColorSandedGroutandB-7000EpoxyMortarGroutB-6000WaterproofCrackIsolationMembraneFloorPatchProFeatherEdgeToughconditionsrequirechampionshipperformance.TolearnmoreaboutthisprojectandProSpecproductsvisitusatprospec.com QUALIFIEDLABORmendedmethodsandafeldtestconductedbytrainedthirdpartyevaluatorswhoassesstheinstall-ersskillsunderreallifeconditions.InstallerswishingtobecomeACTcertifedmustbepre-qualifedinoneoftwowaysBeaCertifedTileInstallerCTIthroughtheCeramicTileEducationFoundationorBeajourneymantilesetterwhohassuccessfullycomplet-edtheapprenticeshipprogramconductedbytheInternationalUnionofBricklayersandAlliedCraftworkersFormoreinformationonACTcertifcationandtoobtaintestdatesandlocationsvisitCeramicTileEducationFoundationorcall1-864-222-2131InternationalMasonryInstituteforinstallermembersofIUBACorcall1-800-JOBS-IMIQAclearsupquestionsIamanarchitectdesigner.HowwillACTbeneftmyprojectByrequiringinstallerswithoneormoreACTcertifcationsyoucanbeassuredthattheinstallersonyourprojecthaveproventheiradvancedskillsandknowledgeofthisareaofthecraftandyoushouldexpectnothinglessthanapremiuminstal-lationandperformance.Iamatilecontractor.HowwillACTbeneftmybusinessBycertifyingyourkeyinstallersinEarnMoreJobsEarnMoreMoneyandAvoidProblemsGetYourInstallersITSVerifiedTheTileInstallerThin-SetStandardsITSVerificationCertificateisawardedbytheUniversityofCeramicTileandStoneUofCTSandendorsedbytileandfloorcoveringassociationsinNorthAmerica.Tileinstallerswhosuccessfullycompletethis4-houronlinecoursethatteachesindustrystandardsandmethodsforadheredthin-setapplicationswillearntheITSCertificate.TheITSCertificatewillgiveyoucredibilitywithyourcustomersandwillenableyoutoearnmorejobsmakemoremoneyandavoidcostlyfailures.Coursematerialteachesindustrystandardsforthin-setinstallationapplicationsincludinghowtoinspectandpreparesubstratesthin-setmethodsandworkmanshiprequirements.TheITSonlinecourseisavailableinEnglishandinSpanish.AdditionalonlinetileandstonecoursesareavailablefromourwebsiteUnderstandingtheBasicsofCeramicTileandUnderstandingtheBasicsofNaturalStoneUofCTSstrainingcoursesareidealforinstallersarchitectssalespeopledesignersoranyoneinterestedintileandstone.infoUofCTS.orgwww.UofCTS.org866669-1550Only150pertuition247InternetAccessNoTravelExpensesNoLostProductivityCertificateIssuedVolumediscountsavailable.MembershipdiscountsavailablethroughCTDATTMACandWFCA.72TileLetterOctober2014 Copyright2014DuPont.Allrightsreserved.TheDuPontOvalLogoDuPontandDuPontStoneTechProfessionalaretrademarksorregisteredtrademarksofE.I.duPontdeNemoursandCompanyoritsaffiliates.KEEPINGYOURSTONETILEBEAUTIFULWITHDUPONTSTONETECHPROFESSIONALEnsurethebeautyofyourcustomersnaturalstoneandtilecountertopsoorswallsandotherinstallationsforgenerationstocome.WithacompletelineofproductstoprotectcleanandtransformstonesurfacesDuPontStoneTechProfessionaltechnologyfeaturesinnovativeeasy-to-usesolutionsdesignedtoprotectandpreservestoneandtileforeverydayliving.Protect.Clean.Transform.LearnmoreatStoneTechPro.comorcall877-786-6383 theACTcerticationsyouwillbepartofanelitegroupofcontractorseligibletobidprojectsrequiringACTcertiedinstallers.Withamove-menttowardincreasedfocusonqualityinstallationpracticesyourdesignationasanemployerofACTcertiedinstallerswillsupportandenhanceyourcompanysothercerti-cationspositioningyourcompanyasaleaderinthetileindustryandopeningdoorsforincreasedworkopportunities.InadditiontoACTwhatothercertifcationsareavailabletomycompanyACTandCTIcerticationsresidewithindividualinstallers.Inadditiontherearetwowell-respectedindustryprogramsthatcertifythecompanyasawhole.OneistheFiveStarContractorprogramofferedbytheNationalTileContractorsAssociation.TheotheristheTrowelofExcellencecerticationprogramofferedbytheTileContractorsAssociationofAmerica.ThesecompanycerticationprogramsarerecommendedintheTCNAHandbookasevidenceofacontractorsqualications.Formoreinformationvisitwww.tilecertications.comtheNationalTileContractorsAssociationatwww.tile-assn.comandchooseACTontheleft-to-rightscrollingmenuatthebottomorTheInternationalMasonryInstituteatwww.imiweb.organdchooseCerticationsundertheEducationtab.QUALIFIEDLABOR74TileLetterOctober2014 www.schluter.com800-472-4588ConnectwithusFloorwarmingsystemshavebecomeverypopular.Heatingtiledfloorsincreasestheneedforuncouplingtopreventcrackedtilesandgrout.UseSchluter-DITRA-HEATtogetbothwarmfloorsanduncouplinginasinglelayer.Schluter-DITRA-HEATElectricfloorwarmingsystemwithintegrateduncouplingHeatinganduncouplinginasinglelayerNoself-levelersrequiredtoencapsulateheatingcablesnoneedtowaitforcuringPlacetheheatingcablesexactlywheretheyareneededwithoutclipsorfastenersCombinestheexibilityofloosecablewiththeeaseofinstallationofamatsystem120Vand240VoptionsProgrammableandnon-programmablethermostatsavailableFasterThinnerFloorWarming FIVESTARCONTRACTORSPOTLIGHTKemnaTileInc.isacommercialtileinstallationcompanyfoundedbyBarryKemnain1985.Barryisasecond-generationtileprofession-alwhonotonlygrewupinthebusinessbutalsoworkednation-allyonmanylargecommercialtileprojects.HesbeenaFiveStarContractorsinceApril2009.ThecompanymottoisSmallenoughtoknowyouBigenoughtoserveyouarealisticstatementthecompanytakesgreatpridein.Oneofthefactorsinthecom-panyssuccessfulgrowthhasbeenassociatingwithqualitygeneralcontractorsandconstructionman-agerswhoseprojectsdemandveryhighstandardsinboththeworkerandtheworkbeingperformedholdingKemnaTilepersonnelandcrewstotheirbestandcommand-ingpersonalattentionfromthecompanypresidenttoeachtileinstallerandhelper.KemnaTileislargeenoughandnanciallystrongenoughtobebondableonanyofitsproj-ectsthatrequireitwhichisalsoareectionofthecompanysdedicationtotopqualityandpersonalservice.Thecompanyalsoisequippedtohelpwithpreliminarybudgetingoralternatematerialselectionssup-portingitscontactorsbudgetingtonishconstruction.In1999KemnaTilecreatedanin-housestonedivisionandintimeaddedtheavailabilityofresi-dentialstonework.Thecompanyprocuresfabricatesandinstallscustomitemsofgranitemarblesoapstoneandlimestoneinclud-ingcountertopsdesksboardroomsponsoredbyKemnaTileInc.DallasTexasSince1985Websitekemnatile.comBarryKemnafounderofKemnaTileinDallas.76TileLetterOctober2014 tablesreplacessillswallsetc.KemnaTileshighlyskilledcon-dentandartisticstone-workingcraftspeoplemeanthattheprojectisonlylimitedbytheimagination.KemnaTilepridesitselfonbeingoneofthebestinitsindustrycred-itingitspeoplewiththeheartandsoulofitsbusiness.Peoplewhoareconsideredexpertsintheindustrywithskillstalentsandthecaringtomakeaprojecthappen.Thecompanypridesitselfinsens-ingandproducingqualityineveryoneofitsprojectstakingcaretolay-outalignandinstalltileswithabso-luteprecision.ThesecretofKemnasworkisinthedetailsspendingtimeandenergytoplanandexecutethesmallestdetailsthatothercompa-niesmaynoteventhinkabout.WithKemnaTiletileandstoneineveryCustomBuildingProductsLevelQuikSelf-LevelingUnderlaymentisaconvenienteasy-to-usesolutionthatlevelsavarietyofsuboorspriortooorn-ishinstallationandisespeciallyusefulinlarge-formattileinstallationswhenalevelsubooriscritical.AvailableinbothRSRapidSettingandESExtendedSettingoptionsLevelQuikRScanbeappliedfromfeatheredgeto1.5thickinonepourandLevelQuikEScanbeappliedto2thickinonepour.LevelQuikproductsseektheirownlevelinminutestherapid-settingoptioniswalkableinaslittleasfourhours.ControlledCureTechnologyhelpseliminateinstallationprob-lemscausedbythefreemoisturefoundintraditionalunderlayments.SuitableforusewithavarietyoftiletypesandsubstratesLevelQuikexceedsTCNArequirementsforceramictileinstallationsisratedforextraheavyuseandfeaturesacompressivestrengthof4400psi30.3MPaperASTMC-109.WhenLevelQuikisusedaspartofaqualifyingfullinstalla-tionsystemofCUSTOMprod-uctstheinstallationcanquali-fyforuptoalifetimewarranty.www.custombuildingproducts.com.TheseimagesfromDonRodenbaughNatatoriuminAllenTexasillustrateonlyasmallsliceofthevastamountofworkdonebyKemnaTile.Workincludesarangeofaquaticandrecreationalfacilitieshospitalsandmedicalfacilitieschurchesschoolsandcivicbuildingscorporationsandout-of-townprojectsintoadditiontostoneworkforhomebuildersandrenova-tionandADAprojects.TileLetterOctober201477 projectftsrighteverytime.Inadditiontobeingcommer-cialfabricationspecialistsandtileinstallersKemnaTilealsodoesgranitecountertopsterrazzomosaicmarblelimestoneandsoapstoneprovidingfullserviceinnearlyanytileandstonefnish-ingaprojectdemands.AknowledgeabletoolBringingyouuptospeedonwhatsnewwhatsoldwhatworksandwhatdoesnt.WhybecomeamemberAsamemberofNTCAyoullbekeptuptodatewithverynecessarytradeeducationprovidedwithinformationaboutproblem-solvingtechnol-ogyandgivencurrenttileindustrydocumentsandspecications.AlonglistofbenetsNTCAReferenceManualTileLetterMagazineFreeTechnicalAdvicee-NewsletterNTCAWorkshopsRegionalTrainingTotalSolutionsPlusConferenceInstallationVideosTrainingManualsApprenticeshipProgramPropertyandLiabilityInsuranceSafetyProgramandsomuchmoreAddedvalueforbeingacontractormemberoftheNTCAeverynewandrenewingcontrac-tormemberreceives1800invouchersforproducttheyuseeveryday.CallJimOlsonandaskaboutourPartneringforSuccessProgram601939-2071www.tile-assn.comFIVESTARCONTRACTORSPOTLIGHT78TileLetterOctober2014 800.423.5243www.barwalt.comProvidingprofessionaltoolsforover37yearsWalterPytlewskiCEOOwnerBARWALTTOOLJackAbravanelOwnerContractorTILETECHNIQUESMaybeIshouldhavenamedthemPerfectionSpacersinsteadIcantbelievehowperfectmylatesttileinstallationlooksusingPrecisionSpacersTheORIGINALPrecisionTileSpacerTMAfteralltheseyearswestillmakethebestspaceronthemarketTheserubberexspacersensuretheprofessionaltilesetteranaccurateinstallationeverytime.MadeofthehighestqualityvirginrubbermaterialavailablewecarrymoresizesthananyoneMakessensedoesntit ThegroutworldischangingandPhotosDavidFederoffTakinggrouttothenextlevelofperformanceforindooroutdoorcommercialandresidentialinstallations.UnsurpassedStainResistanceEasytoSpreadandCleanUltimateColorConsistencyAvailableatTheHomeDepotandtiledistributorsnationwide. FusionProischangingit.custombuildingproducts.com800-272-8786WEKNOWGROUT.COUNTONCUSTOM. Fivemembersofthetileindus-trydonatedtileandinstallationmaterialstotilethreeHabitatforHumanityHFHhomesinWoodlandParkColoradoinApril2014andmaterialswereinstalledbyanall-femalevolun-teerforceknownasWomenBuildduringaspecialwoman-centricconstructioninitiative.DaltileCapcoTileStoneandNTCAmemberMarinoTileandMarblealldonatedtile.Merkretedonatedthin-setmortarandgroutHelpingHandsAll-femalevolunteerforceinstallstileforColoradoHabitathomesTheWoodlandParkColo.HabitatforHumanitybuildincludedmaterialsdonatedbyDaltileCapcoTileStoneMarinoTileandMarbleMerkreteandTileTraders.Tilewasinstalledbyanall-femalecrew.82TileLetterOctober2014 TileTraderscontributedtilebacker-board.AllofthecompaniessourcedmaterialsfromtheirfacilitiesinColoradoSpringsashortdistancefromtheHabitatprojectsite.Thehomeswerepartofasix-familyprojectincludingonefam-ilythatfostersspecial-needschil-dren.HabitatadaptedthehouseplanstomakethehomeADA-compliant.ThedonationoftileoorsandwallshelpedHFHmeetADArequirementsandreducetheoverallcosttothefamily.TilePartnersforHumanitythroughitsparentcompanyMountainRe-SourceCenterMRCcoordinatedthedonationsonbehalfofHabitatinTellerCounty.TPFHrepresentsthepartnershipoftileindustrymembersworkingtosupportnonproftpartnerslikeHabitatforHumanityandcommu-nityoutreachcentersthroughdona-tionsoftilematerialsandlabor.FemaleforcelearnsconstructionskillsWomenBuildisaHabitatinitia-tiveinwhichwomenmakeuptheentirevolunteerforceincludingthetileinstallation.Itsdesignedforwomenwhowanttolearncon-structionskillsandbuildhomesandcommunities.ThisprogramwhichrequiresnopriorexperiencebringstogetherwomenfromallwalksoflifetoaddressthehousingHELPINGHANDS84TileLetterOctober2014 25YearsofPioneeringInnovativeToolsEquipmentfortheU.S.TileStoneIndustry239-598-3737e-mailinfotile-eze.commetalwoodplasticsetc.Alsoidealasrepairset.Justglue2or4clipsontherearoftheclosuretilesorcoverpressintoopening-doneALPROAccessPanelsAlpro-2000Alpro-VermagAlpro-SuperAlpro-ClipKeramikDrillBitsSimpleUniversalPracticalAnewtechnologymakesitpossibltodrillintoeventhehardestceramicmaterialnestonewaretilesandhardburntbrickuptoascratchhardnessof9.FormoreinformationontheseandotherTileEzeproductsvisitusonlineatwww.tile-eze.comorcalltollfree1-800-476-3737 crisisfacingmillionsofwomenandchildrenworldwide.Moreinforma-tionandschedulesoftrainingsandprojectscanbefoundbyemailingwomenbuildhabitat.org.JamieCapertonexecutivedirec-torofTellerCountyHabitatforHumanitysaiditwasanincredibleexperienceforbothvolunteersandfamilies.WhatadelightitwastoworkwithsuchgenerouspartnerslikethesetoprovidesuchawarmandwelcominghomeforourfamiliesduringtheWomenBuildWeek.TheladieshadtonsoffunlayingtileandtotallylookforwardtonextyearThedonorsincludedmembersoflongtimeTPFHsupportersCeramicTileDistributorsAssociationCTDAandNationalTileContractorsAssociationNTCA.MerkreteMarinoTileandMarbleandTileTradersaremembersofCTDAandCapcoTileStoneMerkreteandMarinoTileStonearemembersofNTCA.DaltileisamemberofbothCTDAandNTCAandisalsoanationalcorporatesponsorofHabitatforHumanity.ForDerekRichardsonofCapcoTileStoneitwasachancetoshowappreciationtothecom-munity.CapcoTileStonewashappytomakeacontributiontosupportHabitatforHumanityandthelocalcommunity.AsalongtimelocalsmallbusinessinColoradoSpringswefeelitisimportanttogivebacktothecommunitythathasforsolongsupportedus.ThankyouColoradoSpringsHELPINGHANDSWomenBuildisaHabitatinitiativeinwhichwomenmakeuptheentirevol-unteerforcedesignedforwomenwhowanttolearnconstructionskillsandbuildhomesandcommunities.86TileLetterOctober2014 NothingtoThrowAwayNOWASTE.CapsDesignedtoLastInstallersCareer.StainlessSteelStrapWillNotBreakabovetheinstalledsurface.RubberAccessaryprotectsandholdsinstalledmaterialinalignedposion.ThinTile-Porcelain-OsetUngauged-SlabYouPickDesiredPlateandPerformance.SuperiorClampingAbility.MostValuableBestPerformingandMoreAordablethanyoumaythink.ForuseonWallsFloorsCeilingsandCounterTopswithmosthardsurfacematerials.www.mltsystem.comQualiesforLacreteCustomandMapeiWarranteesSendusYOURphotosandcommentsforachancetobefeaturedinTileLeer.Tel.319-610-3038Fax319-524-1638INFOmltsystem.comAsaprofessionaltheMLTisagreattooltohaveinyourarsenalofletools.Ifyouwanttoreducelippagethisisthesystemtouse.-JonDonmoyerJ.D.TileRegion1DirectoratNaonalTileContractorsAssociaonPhone717-821-5009 LucianoTavaresofMerkretesaidOurfacilityinColoradoSpringswasconvenientandpracticalbysupplyingtherightsettingmaterialforthesizeofthetileusedintheprojectincludingMerkrete720MarbleProandMerkreteIntegrafortheinstallationoftheglasstile.Welikedthatourfacilitywasabletoassistonalocallevelandknewthatourdonationwasgoingtobeusedforagoodcause.Todonateorformoreinforma-tiononMRCorTPFHcontactMRCexecutivedirectorHerbMillerat304-678-4229hmillermoun-tainre-source.orgornetworkingdirectorAllyVenugopalat425-429-6188allyvmountainre-source.org.MRCprovidesadonationreceiptfortaxpurposes.Formoreinformationvisitwww.mountainre-source.orgorwww.tpfh.com.HELPINGHANDSMerkretedonatedthin-setmortarandgrouttotheprojectfromItslocalware-house.88TileLetterOctober2014 NTCABENEFITSBOXIn2012TheNTCApublisheditsrstMembershipDirectoryvowingtoupdateiteverytwoyears.The2014MembershipDirectoryisnowavailableandisaninvalu-abletoolforcontractorandproductspecicationandsourcing.Thishandy-formatspiral-boundpublicationisaneasywaytolocatearmsnameaddressphoneandfaxnumberswebsitesandalsotheproductsandservicesithastooffer.Companiesarelistedbothgeographicallyandalpha-beticallywitheasyrefer-encestotheirproductssoldmanufacturedordistributed.Plusthiseasy-to-useguidehighlightsinformationontheNTCAandlistscontrac-torandassociatemembers.Thisdirectoryisdesignedwithaspecialsectionthatiscategorizedbyproductforeasyreference.LookingforaFiveStarContractorCertiedTileInstallerorRecognizedConsultantSpecialtabsmakenavigat-ingtoresourcesinyourregionasnap.Formoreinformationvisitwww.tile-assn.comclickonNTCAStoreBooksPeriodicals.NTCAMembershipDirectoryNationalTileContractorsAssociationP.O.Box13629JacksonMS39236-3629626LakelandEastDriveJacksonMS39232601.939.2071601.932.6117faxwww.tile-assn.com90TileLetterOctober2014 INDUSTRYNEWSH.B.FullerCompanyacquiresProSpecConstructionProductsH.B.FullerCompanyrecentlyacquiredProSpecConstructionProductswhichisaprovideroftileandstoneinstallationprod-ucts.ThisacquisitionsupportsH.B.Fullersgrowthstrategybystrengtheningthecompanyscus-tomerproleinthesoutheast-ernandwesternregionsoftheUnitedStateswheretileconsump-tionislargest.TheadditionofProSpecalsoincreasesthedepthofH.B.Fullersproductofferingsandenableslower-costandbet-terservicetocustomersthroughalargermanufacturingfootprint.ProSpecwith2013netrevenueof27millionwillbeinclud-edinH.B.FullersNorthAmericaConstructionProductsoperatingsegment.H.B.FullerhaspurchasedthebusinessfromBonsalAmericanasubsidiaryofOldcastleInc.theNorthAmericanholdingcom-panyofCRHplc.Theacquisi-tionincludesthreefactoriesandexpandsthemanufacturingfoot-printofH.B.FullersconstructionbusinessintoTexasandCalifornia.ItalsoimprovesthecompanysmanufacturingefciencyintheSoutheastandNortheastUS.ConstructionisoneofourkeygrowthsegmentsinNorthAmericaandthisacquisitionisanexcit-ingmoveforH.B.FullersaidH.B.FullerpresidentandCEOJimOwens.WithProSpecwewillbeabletobetterserveourbigboxcus-tomerswithlocationsintheWestandSouthwestbroadenourprod-uctlinereduceourmanufactur-ingandfreightcostsandincreaseourpresencewithcustomersandkeydistributorsintheSoutheast.Formoreinformationvisitwww.hbfuller.com.FilalaunchesnewsurfacecaresupportdivisionSurfacecarespecialistFilahaslaunchedanewsupportdivisionFILASERVICEwhichprovidesavarietyofservicestomanufacturersplannerscontractorsandbuilders.FILASERVICEwilldeliveraturn-keyserviceforsitemanagement.Workingalongsideclientstreat-mentspecialistswillassistiniden-tifyingthebestsolutionsforclean-ingprotectionandmaintenanceofanysurface.Supportwillspanfromfeasibilitystudytoanalysisofmaterialsthroughlaboratorytestsandfromon-sitetechnicalassis-tancetomanagementofordinaryandextraordinarymaintenance.Oneofourkeymissionsistodemonstratethatitsrarelythefaultofthetilebutratherinsuf-cientpost-constructioninstallationcleaningandpoorcleaningandmaintenanceproceduressaidJeffMoensalesandmarketingdirectorFilaChemicalsUSA.By92TileLetterOctober2014 INDUSTRYNEWSusingcorrectmethodsandefcientchemicalsyoureallycanavoidmostissueshesaid.FormoreinformationonFilasurfacecaresolutionsphone305-513-0708orvisitwww.lasolu-tions.com.USGtoprivatelabelproductsunderPowerholdbrandUSGCorporationhasenteredaprivate-labelagreementwithPowerholdthelargestooringaccessoriesdistributornetworkinthecountry.USGsdistributionnet-workinNorthAmericawillbegreatlyexpandedbythedistributorsrepresentedbytheFloorCoveringDistributorAllianceFCDA.Theprivate-labelagreementisatremendousmilestoneforUSGTileFlooringSolutionssaidScottCrandallnationalaccountsalesandbusinessdevelopmentmanageratUSG.Itwillprovideuswithanopportunitytoservethelargestooringaccessoriesdistrib-utorsineverymarketacrossNorthAmerica.USGsPowerholdproductswillbeexclusivelyavailabletoPowerholdsvastnetworkofoor-ingdistributors.Distributormem-berswillhaveaccesstohigh-val-ueproductsandanexperiencedteam.FCDAstrivestoprovideitsdis-tributormemberswiththebestproductsinthemarketsaidJeffBrugmanexecutivedirectorFCDAPowerhold.Ourpartner-shipwithUSGademonstratedleaderintheooringindustryallowsustonotonlyprovidethebestproductsbutthebestinsup-portaswell.ThevePowerholdproductscoveredbytheprivatelabelagree-mentincludePowerhold850FastFinishPatchSkimCoatPowerhold650NEPatchPlusPowerholdPC-5KSelf-LevelingUnderlaymentPowerholdLP-4KSelf-LevelingUnderlaymentandPowerhold900PPrimer.FormoreinformationvisithttpPowerhold.com.TyPenningtonwebisodeseriestofeatureCertainTeedproductsCertainTeedaleadingbrandofbuildingproductsinNorthAmericawillbringitshigh-per-formancewall-to-wallinteriorsolutionstotheNextGenHomewebisodeserieswithhostTyPennington.TheFirsttotheFutureHomeweeklyonlineseriesshow-caseswhatittakestomakeahomeenergyefcientweatherresistanthealthysmartandmuchmore.CertainTeedsustainablesolu-tionsincludeDiamondbacktilebackerinthekitchenandbath-roomsanextremelylightweightunderlaymentthatiseasytoinstallandmoisture-andmold-resistant.Alsofeaturedistherst-of-its-kind94TileLetterOctober2014 INDUSTRYNEWSAirRenewIndoorAirQualityIAQfamilyofgypsumboardanaward-winningproductthatactive-lyhelpstocleanindoorairbycapturingairbornechemicalscon-vertingthemintosafeinertcom-poundswhicharetrappedinsidetheboard.M2Techtechnologyalsoprovidesmoistureandmoldresistance.AndSilentFXnoise-reducinggypsumboardwillbefeatured.ViewtheshowonNextGenHomeTVwww.NGHTV.comwithaddi-tionalexposureonTyPenningtonssocialmediaproperties.DiscovermoreabouthowWall-to-WallSolutionscanenhancelivingareasthroughCertainTeedsappattheiTunesstore.Findoutmoreatwww.certainteed.comwalltowall.DelConcaUSApartnerswithMetroSufacesLLCinOKDelConcaUSAhasannouncedthatMetroSurfacesLLCwillnowhandledistributionofitsworld-classporcelaintileprod-uctsthroughouttheentirestateofOklahoma.Additionallythefrmwillbesellingthehighly-acclaimedDelConcaCommercialrangeconsistingoftilematerialproducedinItalybyDCUSAspar-entorganizationTheDelConcaGroup.TheproductsofferedbyDelConcaUSAarerightwiththetrendsinourmarketplaceKeithCunninghampresidentandownerofMetroSurfaces.DelConcaCommercialoffersuniquetilematerialsthatftnicheswhichnoothermanufacturerhastooffer.Welikethefactthatpricingisreason-ableaswell.Wejuststartedshow-ingtheseproductstotheADcommunityandtheresponsehasalreadybeenveryexciting.ParexUSAannouncesnewleadershipstructureParexUSAInc.aleadingbuild-ingmaterialmanufacturerwhichmarketsitsproductunderthebrandsofParexLaHabraMerkreteTeifsandElReyannouncedthepromo-tionofRodrigoLacerdatopresi-dentofParexGroupAmericasandtheadditionofJamesChilcoffasmanagingdirectorofParexUSA.AspresidentofParexGroupAmericasLacerdawillsuperviseallthegroupscompaniesinNorthandSouthAmericaandwillcon-tinuetobepartofParexGroupsexecutivecommitteeasseniorexecutivevice-president.InhisnewroleLacerdawillcoordinatethegrowthofthegroupontheParexUSApresi-dentRodrigoLacerdaParexUSAmanag-ingdiretorJamesChilchoff96TileLetterOctober2014 INDUSTRYNEWSNorthandSouthAmericanconti-nentsandinsurethecompanycon-tinuestodevelopsoundstrategicpositionsineachofthecountrieswherewearepresent.Chilcoffhashadasuccessfulcareerinthebuildingmaterialsindustry.Hepreviouslyspent12yearswithJamesHardieinvari-oussalesmarketingandgeneralmanagementrolesincludinginAustraliawhereheledthecom-panysoperations.MorerecentlyChilcoffwasthemanagingdirec-torofU.S.GibraltarIndustriesaleadingmanufacturerofmetalandashingproducts.ChilcoffhasaB.A.inmarketingfromEasternMichiganUniversityandaMBAinmanagementfromXavierUniversity.Mid-AmericaTilehostsWindyCityarchitecturalRagnocruiseArchitectsanddesignersintheWindyCitywererecentlytreatedtoasunsetcruisefeaturingChicagosarchitecturallandmarksaspartofMid-AmericaTilesRagnoUSAproductintroduction.Whilecruis-ingtheChicagoRivermorethan50guestsenjoyedrefreshmentsasalocalAIArepresentativeprovidedinsightsontheskylineviews.OnboardthetiledistributordisplayedtheRagnoUSAcollec-tionsrecentlyaddedtothedistrib-utorsproductofferingCambridgeOakGlazedPorcelainTileVillaMediciGlazedPorcelainTileandArteColorBodyPorcelainTile.TheeventwaspartofafullweekinwhichRagnoUSAandMid-AmericaTilerepresentativesvisitedareadealersanddesignersintroducingthemtothenewtileoffering.WeareexcitedtoprovideRagnoUSAsstunningcollectionstoourcustomerssaidGinaBartuchdirectorofsalesandmarketingatMid-AmericaTile.Theon-trendlookswillcontinuetoinspiretheChicagodesigncommunity.CUSTOMmortarsandmembranesmeetnewHandbookrequirementsCustomBuildingProductshasannouncedthatitssystemofmor-tarsanduncouplingmembraneproductsmeetthenewguidelinesintheTCNAHandbookforCeramicGlassandStoneTileInstallationwhichhelpeliminateconfusionoverwhichmortaroruncouplingmembranetilecontractorsshouldusefortheirinstallation.Withthe98TileLetterOctober2014 INDUSTRYNEWSadditionoftheANSIA118.15stan-dardandchangestotheANSIA118.1andA118.4standardsitisnoweasierforcontractorsarchi-tectsandspecierstoselecttherightproductsfortheirjobsincetheuseofhigh-performancemor-tarshavebeendenedbyTileCouncilofNorthAmericaTCNAinstallationdetails.CUSTOMofferskeymortarsthatmeetorexceedthenewANSIA118.15standard.ANSIA118.15denestheperformancerequire-mentsofahigherbond-strengthmortarforuseindemandinginstallationsandthenewTCNAHandbookdeneswherethesemortarsshouldbeused.ANSIA118.15alsodifferentiatesmortarswithuniquepropertiestopreventsaggingonwallsTextendwork-ingtimeEorarefastsettingF.CUSTOMdry-setmortarproductsthatmeetorexceedrequirementsofANSIA118.15andaresuitablefortheinstallationofceramicglassandstonetileperthenewHandbookdetailsincludeMegaLiteCrackPreventionMortarMegaLiteCrackPreventionRapidSettingMortarProLiteTileandStoneMortarProLiteTileandStoneRapidSettingMortarFlexbondCrackPreventionMortarPorcelainTileMortarandCompleteContactLFTRapidSettingMortar.TCNAalsoaddedperformancecriteriatothedenitionofuncou-plingmembranessuitableforuseinthedetailsinthe2014Handbookwww.tileletter.comNationalTileContractorsAssociationisseekingapplicantsforEducationandCurriculumDirectorResponsibilitieswillincluderevisionofexistingNTCAcurriculumandcontinuingeducationprogramsanddevelopmentofnewprogramsandinitiativesforbothprintanddigitalmediums.AdditionalresponsibilitiesincludemanagementofNTCAFiveStarRecognitionProgramsupportofindustryeffortsatcerticationdevelopmentanddevelopmentofspecicationsthatsupporttheuseofqualiedlaborincludingrequirementsforcerticationandtheNTCAFiveStarContractorProgram.Forpositiondetailsqualicationsandhowtoapplyvisitourwebsite.100TileLetterOctober2014 www.emser.comCitadelCitadelhassubtleveiningandaminimalisticstonelook.OfferedinabroadrangeofsizesandcolorsCitadelisversatileandcanbeusedbothforcommercialorresidentialuseinareasofmodernortraditionalstyle.ColorsfromtopleftIvoryOliveGreyBottomBeigeBrownBlack NEWPRODUCTScitingshearbondstrengthgreaterthan50psiaccordingtoANSIA118.12section5.1.3.CUSTOMsSpiderWebIImeetsthisshear-bondstrengthrequirementaswellasthefullrequirementsofANSIA118.12forCrackIsolationMembranesandANSIA118.10forWaterproongMembranes.NEWPRODUCTSBostikInc.introducesDimensionRapidCureGlass-FilledPre-MixedUrethaneGrout.Thispatentedreectivewater-basedure-thanegroutcontainsmicro-glassbeadsandatranslucenturethanebinderthatreectlightandallowittopassthroughcreatinganilluminatingsparklefashionable3-dimensionaleffectwithinglasstileinstallations.Thegroutofferslifetimestain-andsuperiorcrack-resistanceneverneedssealingandinstallsupto50fasterthantraditionalgrouts.BostiksBlockadeantimicrobialprotec-tioninhibitsgrowthofbacte-riamoldandmildewaswellasstains.TogetherwithBostikGlass-Mateglasstilemortaritoffersacompletesystemforglasstileinstallationwhichmitigatesther-malexpansionandcontractioninherenttoglasstileresultinginlesscrackingoftileorgroutduetoseveretemperatureuctuations.Thisgreenproductcontains60pre-consumerrecycledglassandismanufacturedwithintheLEED-approvedradiusof500milesorlessfromagreatpercentageoftheUSpopulationfurtheraddingtotheLEEDscorecard.Availablein15colorsitalsoenhancesanytileinstallationespeciallywheremetalandnaturalstoneareused.www.bostik-us.comBoschoffersanewheatedjackettailoredspecicallyforwomen.ThenewBoschPSJ120WomensHeatedJacketofferstailored-tfeaturesandispoweredbyaBosch12VMaxlithium-ionbatteryconnectedtotheBHB120batteryholsterwhichpowersthejacketandkeepsUSB-compatiblecellphonesandother102TileLetterOctober2014 SelfLevelingUnderlaymentiscreatedbasedongreentechnologyinaconcertedefforttoimplementaLEEDstrategyforgreenerbuildingpracticeswww.sgm.cc800.641.9247FastsettingSavecostandlaborEliminatestrowelingNosandingorgrindingCanbefeatheredgedLowshrinkagenotgypsumbase importantelectronicschargedandreadytogo.Quick-warmingcoreheatzonesinthechestandbackstartwarminginamatterofminutesandprovideuptosixhoursofheatedrun-time.ThisPSJ120jacketisdesignedforthejobsitebutcanalsobeusedforcampingandhikingandotheroutdoorcold-weatherrecreationalactivities.Itiswater-andwind-resi-stantwithreectivefeaturesandvelargepocketsthatincludehand-war-merpockets.www.boschtool.comSienaDragonSkinisapremiumready-to-usewaterproongandanti-fracturemembranemanufac-turedwithamixtureoflatexpoly-mersandotherproprietaryadditivestoproduceahigh-qual-itynon-stickelastomer-icbarrier.DragonSkiniseasilyappliedusingatrowelarollerpaintbrushorasprayer.AffordablypricedDragonSkinisalightpurplecolorwhenwetandchangestoadarkpurplecolorwhendry.DragonSkinbondstomostsurfacesdriesquicklyandisreadytooodtestinaslittleas24hours.DragonSkinexceedstherequirementsforANSIA118.10forwaterproongmembranesandWaterproofwallinsertsforusewithanyinstallationmethodSurfacemountdesigneasytoinstallwithoutpreciseframing.Availablein3modularpracticalsizesformoredesignoptions.Nailitonandtileitinwithmodifedthinsetmortar.Popularforneworremodelingprojects.QuickShelfaddsstyleandvaluetoanytiledarea.Retailerinquirieswelcome.9x13t13x13t13x20WheelerTileCompanyt800-965-9501twww.QuickShelf.netttttNEWPRODUCTS CTEFCertiedTileInstallerseONLYTileInstallerCerticationrecognizedbythetileindustrywww.tilecareer.com864.222.2131SignatureSponsorsBostikCeramicsofItalyCoveringsCrossvilleCTDACustomBuildingProductsDaltileFloridaTileFlorimUSAJamesHardieLaticreteMAPEINTCASchluter-SystemsStonePeakTCNATECTileofSpainPlatinumSponsorsAmericanOleanCertainTeedMarazziUSAProSpecUSGHighExpectations NEWPRODUCTSANSIA118.12forcrackisolation.Itcanbeusedinresidentialcom-mercialinteriorandexteriortileandstoneinstallations.IAPMOhaslistedSienaDragonSkinforuseasashowerpanlinerIAPMORTFile6892.www.siena.omega-products.com.FloridaTiledesignedtheContinentDPcollectionwitharusticaestheticinthreestrongearthcolorsadeparturefromthecontemporaryFloridaTileline.Thepaletteisfullofstronggraphicsandtonesthatworktogethertocreateanaturalvariationandiscomplimentedbyastrongtex-ture.Thesurfaceofthetileisreminis-centofaslatewithlonglinearcleft-ingthatlendsbotharealisticlooktothesurfacebutcreatesasofttouch.TheproductlinealsoincludesaglasslistellotomatchallthreecolorsM12mosaicandfullbullnosepackage.ContinentDPhaspassedthenewDCOFAcuTestforcommercialoorinstallationsisGREENGUARDandPorcelainTileCertiedincludesupto40pre-consumerrecycledcon-tentandismadeintheUSA.www.oridatile.comFilahaslaunchedFILANODROPSadual-purposeglasscleanerandprotector.Thiseasy-to-apply-no-rinsespraytreatmentcleanswithoutstreaksandcreatesaninvisiblehydrophiliclmsimilartowatermol-eculessowaterdropletsslideoffsur-faceswithoutleav-inglimescalemarks.Thesolvent-freenon-acidicformulaiscolorlesswithafreshfragranceandisidealforshowerenclosuresandmir-rorsaswellasglassmosaicsandglazedceramics.ItcanalsobeusedtocleanfaucetssteeltrimsandPeriglas.SurfaceswithsubstantiallimescalebuildupcanbecleanedwithFILAVIABAGNOanti-limes-caledetergentpriortoapplicationandregulartreatmentwithFILANODROPS.Availableina500mltrig-gerbottleFILANODROPSisofferedaspartofFilasGreenLine.www.lasolutions.comAKDOintroducesMansionPorcelainwhichduplicates106TileLetterOctober2014 Copyright2012AlphaProfessionalTools.Allrightsreserved.103BauerDriveOaklandNJ07436800-648-7229Fax800-286-0114www.alpha-tools.comDRYTILEKITVIRTUALLYDUST-FREESHAPINGANDPOLISHINGAPPLICATIONCOVERSMORETHANA4DISCCONVENIENTANDFASTCANALSOBEUSEDWETDRYTILEBULLNOSEKITFactoryQualityFinishWithouttheMess NEWPRODUCTStheclassiclookofvintagewaxedwoodparquetooring.CombiningthelookofrusticwoodwithlargeformatItalian-manufacturedtileseach30x30tilehasauniqueaestheticwithrectiededges.Mansionisofferedinvecolorsinshadesofbrowncoolwhiteandsophisti-catedgrey.www.akdo.comAquaArtisanext-genera-tionhigh-performancegenreofglasspooltilewhichdebutedatTheOrlandoPoolSpaShowinFebruary2014tooutstandingresponse.Offeringstate-of-the-artdesignsandextensivecolorpal-ettethattranscendstraditionalpoolbluesforuseinanyindoororoutdoorwaterprojectapplicationsuchaspoolsfountainsandotherwaterprojectsAquaArtisfuntospecifyandquickandeasytoprocure.AquaArtevenhasanin-housedesignteamprimedtocre-atenewglasstileproductsaccord-ingtospecicationforcustom-ersproprietaryprojects.AquaArtisfullyinventoriedandreadyforexpeditedshipmentfromthermsMiamiFla.warehouses.Customrequestswelcomed.www.aquaart-mosaics.comARDEXAmericasARDEXDS70AcousticMatisnowavailableforpurchasethroughARDEXTileStoneInstallationSystemsdis-tributors.ARDEXDS70AcousticMatdeliverssuperiorsound-con-trolbenetswhenusedundertilestoneorwoodoorcoveringsinhigh-risecondominiumshotelsandofcebuildings.Theenviron-mentally-friendly92recycled-rubberformulaalsoprovidespro-tectionagainstcracksandcomesin2mmand5mmthickness-es.TheARDEXDS70PerimeterIsolationStripisalsoavailable.www.ardexamericas.comEcoDomorecycledleathersare108TileLetterOctober2014 Seal.Enhance.Clean.Solve.ScancodetoseemoreSealersEnhancersCleanersandProblemSolversVanHearron.comYepItsall.GREENMadeinUSAInHanceInHanceColorEnhancerandSealerONCEDONEANDInHanceInHanceONCEDONEANDBEFOREAFTERGraniteMarbleGroutGraniteMarbleGroutTravertineStainRepellencyLowVOCLowOdorVanHearronTheGreatestCareandMaintenanceProductsonEarthLowV.O.C.HomeSafeVerifiedalwaysenvironmentallyfriendly16fl.oz.MadeinU.S.A.AProductofVanHearronInc.MixDirectlyIntoGroutandGoNoAdditionalWaterRequiredMixDirectlyIntoGroutandGoNoAdditionalWaterRequiredFullyIntegratedSealNoNeedforTopicalApplicationNoChangeInAppearanceNoChangeInAdhesionPropertiesReductionInWaterAbsorptionVanHearronTheGreatestCareandMaintenanceProductsonEarthLowV.O.C.HomeSafeVerifiedalwaysenvironmentallyfriendly70fl.oz.MadeinU.S.A.AProductofVanHearronInc.ContainsNoLatexAcrylicorSiliconeMixItGroutItDoneWaterBasedNoHeavyChemicalsLowVOCLowOdorCostEffectiveandAmazinglyVersatileKillsMoldandMildewIndoorsOutdoorsProfessionalGradeCleanerEasyApplicationKillsMoldandMildewIndoorsOutdoorsProfessionalGradeCleanerEasyApplicationVanHearronTheGreatestCareandMaintenanceProductsonEarthLowV.O.C.HomeSafeVerifiedalwaysenvironmentallyfriendly16fl.oz.MadeinU.S.A.AProductofVanHearronInc.MUTI-USECLEANERVanHearronTheGreatestGroutTileandStoneSealersonEarthLowV.O.C.HomeSafeVerifiedalwaysenvironmentallyfriendly16fl.oz.MadeinU.S.A.AProductofVanHearronInc.DeepPenetratingNoChangetoAppearanceSuperiorProtectionSTAINGUARDPorousStoneCastStoneConcreteSandstoneLimestoneandBrickKeepingSurfacesCleanandEasytoMaintain50005000ProtectsAgainstMustardKetchupGreaseMilkWineBeerSoftDrinksLowVOC50005000STAINGUARDSTAINGUARDBEFOREAFTERMostporousarchitecturalsubstrates.EnhancerandSealerforunsealednaturalstone.SingleAppicationGroutandSealVersatileMulti-UseCleanerWhereHarsherCleanersFail.NoChangeInSurfaceAppearanceRepelsStainsOilFoodProductsandGraffitiOurenhanceristhetalkofthetrade.Groutaddmixwithoutthemess.Powerfulversatilecleaner.Permanentimpregnator.AlwayssomethingNewfromVanHearronVanHearronTheGreatestCareandMaintenanceProductsonEarthVanHearron NEWPRODUCTScomparabletohardwoodsfordurabilitydensityandmainte-nance.Theyareavailableaseitherglue-downtilesforoorsandwallsintheEchelonCollectionorlaminatedtoHDFwiththeuni-clicsystemwiththeRainforestCollection.EcoDomoleathertilesandplanksareanextensionofthecomfortandsensationalfeelofluxuryfurnitureforyoureyesandfeet.Uniqueeasytomaintainandguaranteedtoimpress.Stockedandavailableforimmediatedeliv-ery.www.ecodomo.comTileRedilaunchesitsBathtubReplacementGoTublessshow-erpans.Thesepanshavebeencre-atedtotthefootprintoftheremovedbathtub.TileReadybrandBathtubReplacementshowerpanscomeinover20linear-trenchdrainmodelsmultipleWonderDrainmodelsandover60standardmodelswithavarietyofsizesanddrainlocations.Avarietyofentrancesareofferedincludingsinglecurbdoublecurbtriplecurbandbar-rierfree.TileRedishowerpansallowtheupscalelookofatiledshowerthatperfectlymatchesorcomplementsanybathroomtiledesignwiththeonlyone-pieceReady-to-TileBathtubReplacementshowerbaseonthemarket.Theseproductsareleak-proofeasytoinstallandaffordable.RediTrenchBathtubReplacementGoTublessshowerpanisadesignerproductfeaturinganintegratedlineartrenchandchoiceofeithertile-ablelineardraintopordesignerlineargratetop.www.tileredi.comTileReadybrandBathtubReplacementshowerpans110TileLetterOctober2014 AlphaProfessionalTools.........................................107ARDEXAmericas...............................................53BarwaltToolCompany...........................................79Bellota......................................................55BenoJ.GundlachCompany.......................................46BestofEverythingBOE..........................................21BestTile.....................................................89CeramicToolCompany..........................................50CeramicTileEducationFoundation..................................105CertainTeedGypsum.............................................9Coverings2015............................................4551CustomBuildingProducts....................................80-81Dal-TileCorporation..............................................5EDCOInc....................................................15EGSEasyheat.................................................33EMACAmericaLLC.............................................74EmserTile..................................................101FilaChemicalsUSA.............................................44FinPanInc...............................................60-61FloridaTile...................................................86ImolaCeramica...........................................58-59JosephLundgrenConsulting........................................84LackmondProductsInc...........................................11LATICRETEInternationalInc......................outsidefrontandbackcoversLATICRETEInternationalInc.................................centerspreadLATICRETEInternationalInc.....................................3173MAPEI......................................insidefrontcover-page1MAPEI......................................................27MKDiamondProductsInc.........................................13MLTSystems..................................................87MarazziUSA.................................................47MasterWholesale..........................................16-17Masterheat...............................................28-29MerkreteSystems.....................................91939597MetropolitanCeramics...........................................49MiracleSealantsAbrasives......................................83NACProductsInc..............................................43NobleCompany...............................................25PearlAbrasives................................................99ProSpecHBFullerConstructionProducts...............................71QuickShelf..................................................104RTCProducts.................................................23SGMInc...................................................103SawmasterDiamondToolsInc......................................37Schluter-Systems...............................................75SlipGrip....................................................54TECInstallationSystems..........................................65TexRite......................................................19TI-ProBoard...................................................69TileCouncilofNorthAmerica......................................35TILEEZE.................................................6785TI-ProBoard...................................................69TileToolsHQ.com...............................................88TileWareProductsLLC.......................................38-41TotalSolutionsPlus...............................................3U.S.FoamCorp...............................................63USGCorporation...............................112-insidebackcoverUniversityofCeramicTileandStone..................................72VanHearronInc...............................................109ADVERTISERSINDEXTileLetterOctober2014111 USGTileFlooringSolutions2014USGCorporationandoritsaliates.Allrightsreserved.ThetrademarksUSGDUROCKFIBEROCKITSYOURWORLD.BUILDIT.THEUSGLOGOandrelatedmarksaretrademarksofUSGCorporationoritsaliates. YOUREMADEBYTHECHOICESYOUMAKE.Theproductsyouinstallarewhatyourreputationstandson.WithourportfolioofUSGDurockandFiberockBrandsourcommitmenttoperformanceandinnovationdeliverstheunderlyingcondencethatyourperfectnishstaysthatway.usg.comtileandooringBackerboardsShowerSystemMembranesFloorPrepAccessories GloballyProvenConstructionSolutionswww.laticrete.coml1.800.243.4788SeeDataSheet230.99forcompletewarrantyinformation.2014LATICRETEInternationalInc.Alltrademarksshownaretheintellectualpropertiesoftheirrespectiveowners.A-5631-0814SnapformoreinformationNewconstructionorremodelingLATICRETEoffersacompletesystembackedbyalifetimewarranty.CompleteSystemWarranties100LaborandMaterialsWarrantyHYDROBANShowerSystemAcompletelineofwaterproofshowercomponentsthatguaranteeafastandworry-freeinstallation.LinearandSquareDrainsHeavydutystainlesssteelconstructionAvailableinmultiplesizesandnishesCodeapprovedPre-SlopedShowerPansReady-to-tilewaterproofsurfaceSitesizeableandcodeapprovedStandardorcustomsizestosuitanyneedPreformedShowerAccessoriesReady-to-tilenoprepneededNichesshelvesbenchesandseatsFactoryinstalledwaterproofsurface