Privacy Policy

PRIVACY POLICY Last updated: August 2018 

Protecting your private information is our priority. As such, the National Tile Contractors Association, Inc.. and its affiliates (“NTCA”) has created this Privacy Policy in compliance with applicable law and in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices which applies to content, services, and related activities conducted through the Internet domain(s) owned or operated by the NTCA, and NTCA, Inc., including 

and through applications that run on mobile devices, or other similar means. 

We refer to the website(s) accessible through the domain(s) and all related websites as “sites” and to each of them as a “site.” When we refer to “we,” “us,” or “our,” we mean NTCA, Inc., a Mississippi corporation, and TileLetter, a Mississippi company, or the specific division, subsidiary, or affiliate that operates a site, provides its content, or processes information received through it, each as appropriate and applicable. When we refer to “you” or “your,” we mean the person accessing the site. If the person accessing the site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization. 

All information collected on a registrant or respondent to our research services, departments, and/or surveys is collected only on those within the United States. No data is collected on any panel registrant or respondent or individual survey respondent who is outside of the United States. Panel and survey registrations are not accepted for any respondent outside the United States and its territories and no data is collected nor maintained if outside of the U.S and its territories. This includes all research and panel services operated by NTCA. 


This Site is hosted in the United States and it’s intended use is Business to Business. If you are visiting this Site from outside of the United States, please note that by providing your information it is being transferred to, stored or processed in the United States and other countries, where our data center and servers are located and operated. This section sets forth the general privacy policy for the United States and other jurisdictions not otherwise specifically covered by the jurisdiction-specific policies or jurisdiction-specific policies below. Citizens of EU Member States, citizens of Canada, and citizens of the other specific jurisdictions below should see the provisions below that are specific to them. If you are outside the United States please see the provisions under our International Privacy Information. If you are outside the United States and do not wish to allow the transfer of your personal data to the United States, you should not use this Site and opt-out of the collection of cookies. View our Cookies Policy 

Business information. This site is not intended toward consumers or private individuals. We collect your business contact information, such as your full name and your business name, email address, telephone number, address, and other work-related information you provide to us in the course of providing our publication and digital services. 

We take your privacy and the protection of your personal data seriously. We will only store, process and disclose your personal data where we have your consent or a legitimate interest and in accordance with the law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures. 


Collection of Personal Information 

We collect personal information from this Site, as well as through correspondence, faxes, live chats, e-mails, telephone inquiries, web forms, and other means of communication. We collect such information when we provide publication and services, and other lawful purposes. 

We (and our affiliates and authorized service providers) may collect, store and use information: 

  • (a)  about your visits to and use of this Site;
  • (b)  when you order or agree to purchase or avail yourself of goods or services, as well as in the case of registrations (e.g.

user groups, leagues, and other communities);
(c) to provide you with personalized content and advertising; 

  • (d)  to provide product information (whether with regard to content events, products, services or otherwise);
  • (e)  about any transactions carried out between you and us, including information relating to online subscriptions, digital

products, surveys, and other services; 

  • (f)  you provide to us if you correspond with us;
  • (g)  if you create an account with us, we may ask you for your name, age, geo-location and other demographic information,

e-mail address, street address or other personal information (You may, however, visit the Site without providing that information); 

  • (h)  if you purchase BNP Media’s products and services, we collect billing and credit card information;
  • (i)  anonymous demographic information, which is not unique to you, such as your age and gender.

We also may collect information about your computer and your visits to this Site such as your IP address, geographical location, browser type, domain names, referring website addresses, access times, length of visit and number of page views. We may use this information in the administration of this Site, to improve the Site’s usability, to provide better service, to send you newsletters, updates, marketing communications, and other information or that may be of interest to you. We also use outside services such Google Analytics to gather data about our Site visitors. We may sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, usage and related information. 

BNP Media encourages you to review the privacy statements of websites you choose to link to from BNP Media so that you can understand how those websites collect, use and share your information. BNP Media is not responsible for the privacy statements or other content on websites outside of the BNP Media website. 


Our website uses first and third-party cookies for technical, analytical and advertising purposes. First party cookies refer to cookies that are set by our site, we are the only ones with access to this information. On the other hand, third party cookies or requests allow other third parties to have access to the information collected. Not all cookies are necessary to navigate this site. Cookies used for analytical and advertising purposes such as site Analytics and Advertising cookies (non-essential cookies) are not necessary to navigate our site. You have the choice not to accept or delete them anytime, and carry on browsing normally. 

What are cookies and why we use them? 

Cookies are files that are downloaded on your computer or mobile device when you visit certain websites. Cookies allow a website, for instance to identify a user session, recall your preferences (e.g. language), gather information about your browsing habits. We use essential cookies for our legitimate interest in facilitating access to and use of the website, and we make you aware of using advertising, and analytics cookies (non-essential cookies) so we can measure how you interact with the website content. However, you can withdraw your consent at any time. 

We may send a cookie which may be stored by your browser on your computer’s hard drive. We use this information for the 

following purposes: 

• Assisting you in navigation on the website • Improve the functionality of the website
• Store login details for our secure sites
• System administration 

• Reporting information for research purposes
• Assisting with our promotional and marketing efforts
• Providing you with personalized content, advertising and messages. 

We also use clear gifs in HTML-based emails sent to our users to track which emails are opened and clicked on by recipients. We may use the information we obtain from the cookie in the administration of this website, to improve the Site’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our Site, and to personalize our Site for you. 

Cookies and information captured through this site is stored for a certain retention period, however you can eliminate these cookies any time before the expiration date. 

How to Restrict Cookies 

You can adjust the settings in your browser in order to restrict or block cookies that are set by the Services (or any other site on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer. 

You can control and delete these cookies through your browser settings through the following: 

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Opera
  • Microsoft Internet Explorer
  • Safari for iOS (iPhone and iPad)
  • Chrome for Android
  • Windows Phone
    Or you can also use the following cookie management and disposal tool from Google Analytics by downloading and installing the browser plug-in from the following link:
    Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”,” “Internet Options”,” “Privacy”,” and selecting “Block all cookies”) This will, however, have a negative impact upon the usability of many websites, including this one. 


The Site contains links to other sites. BNP Media is not responsible for the privacy practices or the content of such websites, including any sites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). We do not share information we gather with other websites or any other entities or individuals unless such sharing is approved in advance by you. Other linked sites, however, may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the sites you may visit by linking from the Site. Please note that this Privacy Policy applies only to our Site, and not to other companies’ or organizations’ websites to which we link. 

For instance, information collected through Google Analytics is shared with Google and its partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services. This information will be stored in Google’s servers in the United States of America according to their privacy practices. 


We may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content. We do not control how your personal information is collected, stored or used by such third party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the information they may be sharing. If you do not want your networking sites to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. NTCA is not responsible for how these third party sites may use information collected from or about you. 


NTCA employs security measures utilizing industry-standard technology to protect the loss, misuse or alteration of personal information that you disclose through the Site or through our other means of communicating with you. Personal information is stored in a secured database and always sent via an encrypted Internet channel. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please feel free to contact us directly at [email protected]. To ensure that our employees comply with our privacy policies, we have developed a training program that provides all employees with the tools and knowledge to protect member privacy in all aspects of their work. Any employee who violates our privacy policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. 


NTCA may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with NTCA, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures. NTCA may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services. 


Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, NTCA does not process or respond to “Do Not Track” signals. 


The Child Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through the site. If you are under the age of 18 and have already provided personally identifiable information through the site, please have your parent or guardian contact us immediately using at [email protected] so that we can remove such information from our files. 


This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide advance notice on this Site. Changes will apply to information collected after the change is effective. Please check this Privacy Policy periodically for changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your use of the Site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the Site immediately. If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, you can email at [email protected].